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Americas Best Value Inn

2.0 of 5
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511 Pan American Drive, Harker Heights, TX 76548 (Formerly Travelodge Harker Heights)
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Ranked #1 of 3 Hotels in Harker Heights
A recent review
5 of 5 stars reviewed 4 days ago
Rita R Harker Heights, Texas
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42 reviews from our community

Traveler rating
    22
    12
    0
    4
    4
See reviews for
17
5
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harker Heights, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

It was an extremely great experience. I will give most of it credit to Carmen at front deck. She was very help full and made everything effortless for me. She checked me in and out and made my stay experience memorable. My husband and I stayed here for several weeks and we couldn't ask for a better home away from... More 

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Rita, WOW! What a great review, I am sure I can speak on behalf of the entire staff that we are all very touched by your kindness. We want nothing more than to make our guest feel at home and the fact we accomplished that means so much to us. If I can ever be of assistance please call... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here for 2 nights while we were house hunting in the area. The staff was very friendly and helpful, our room was great for the price, PLUS they have a free FULL breakfast with a good amount of options. This is a great option for the price!!

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, Thank you so much for glowing review. We could not be more pleased and delighted that you had an enjoyable stay. Your praise means so much to us and we are eager to share your thoughts with our team. Hopefully you all were able to find a new home for your family in the area. We hope we... More 

San Antonio, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Shower smelled like mold. Half of shower curtain fell off the rod when closing it for shower. Towels smelled like cigarettes. Bedroom smelled stale and like the carpet had been flooded and not cleaned/dried well. The hallway had plastic scent gadgets stuck to the light fixtures that made the hallway smell like toilet mints. The view from the room window... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, Thank you for staying with us at Americas Best Value Inn, and taking the time to let us know about your unsatisfactory experience. We sincerely apologize about the issues with the smell in your room, the shower curtain, and the hotel amenities. We wish you would have let us know about this during your stay, so we could... More 

Fort Hood, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I just got back from Afghanistan and flew my girlfriend in to spend some quality time with her. We were staying at another hotel down the street and as getting horrible service and the rooms weren't that nice. I pulled up this hotel online and decided to walk in and check out the place. I'm glad I did. As soon... More 

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, Thank you so much for your kind review. We appreciate you staying with us and we are delighted that you enjoyed your stay. Carmen is definitely an asset and we are happy to have here with her outstanding customer service skills and overall sweetness. THANK YOU for your daily sacrifices to serve our country! We hope to see... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and very helpful staff who would go out of the way to make your stay very comfortable. We had great room service and breakfast was excellent.hotel rooms are nice with new flatscreen tv .overall very excellent. I would definitely comeback and recommend my friends too.

Review collected in partnership with this hotel

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Parul P, Thank you so much for your glowing review! We could not be more pleased and delighted that you had an enjoyable stay. Your praise means so much to us and we are eager to share your thoughts with our team. Thank you again for taking the time to review us. We look forward to seeing you again.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My kids and I had to come here due to our house fire in the middle of the night, the people that work here & the owners are amazing!!! they are the nicest most genuine, caring people I've ever dealt with at a hotel!!! The hotel is always clean also. They are extremely accommodating and make sure you're happy and... More 

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, On behalf of the entire team here at the Americas Best Value Inn, we THANK YOU for choosing our hotel and for the outstanding 5 star review. We are happy to learn that you and your family enjoyed staying with us and found the staff friendly and helpful. We strive to provide our guest with excellent service and... More 

Port Austin, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was conveniently located. The room was nice for the price. The only issues we had was the wifi and cable issues. Outstanding service (ask for Carmen she was able to help with directions and fun things to do in the area) the night front desk clerk was very hard to understand he has a heavy Indian accent but... More 

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Mary, Thank you for staying with us and for taking the time to review your experience! We are happy to hear that you and your family had a good time with us. Thanks for the wonderful compliments about Carmen. I will make sure to share them with her and the rest of the team. Hoping to see you again... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly and helpful staff who care about your well being and make sure your stay, whether it's for one day or one week, is a comfortable, welcoming, warm visit. Clean rooms. Good parking. Quiet ssurroundings.

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Here at the Americas Best Value Inn we pride ourselves in our hospitality. Thank you for being a loyal guest and recommending others to visit our property! I would also like to thank you for taking the time to write such a wonderful review. Hope to see you again soon! More 

Orange County, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The evening staff at this hotel could not be more helpful and nice. They greet you every time you come in the door and asked if everything was going well with my stay. Carmen even went as far as finding fun things to do with my daughter for spring break. She wrote down all the local attractions and even gave... More 

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Marie, It’s always our team’s goal to make our guests have a great experience, so we’re thrilled to hear Carmen went above and beyond to make your Spring break memorable. Thank you for taking the time to acknowledge our team by sharing your kind review. We work very hard and pay attention to small details in order to make... More 

Grand Prairie, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean, the staff was very friendly, and so the value couldn't have been any better. Even the breakfast was impressive for the price; biscuits and gravy, sausage and waffles in addition to the usual yogurt, cereal, and fruit. I can definitely recommend this place. They are doing a great job and improving the hotel for sure.

Review collected in partnership with this hotel

Was this review helpful? Yes
ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, On behalf of our entire team, THANK YOU so much! We really appreciate you taking the time to share your comments here with us and giving us 5-stars. We are delighted to hear our team took such good care of you during your stay. Thank you for your business and please feel free to contact us if there... More 

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