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Americas Best Value Inn

2.0 of 5
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511 Pan American Drive, Harker Heights, TX 76548 (Formerly Travelodge Harker Heights)
Americas Best Value Inn
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Ranked #2 of 3 Hotels in Harker Heights
A recent review
4 of 5 stars reviewed yesterday
Mary D Port Austin, Michigan
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36 reviews from our community

Traveler rating
    17
    12
    0
    3
    4
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14
3
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Austin, Michigan
2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was conveniently located. The room was nice for the price. The only issues we had was the wifi and cable issues. Outstanding service (ask for Carmen she was able to help with directions and fun things to do in the area) the night front desk clerk was very hard to understand he has a heavy Indian accent but... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Friendly and helpful staff who care about your well being and make sure your stay, whether it's for one day or one week, is a comfortable, welcoming, warm visit. Clean rooms. Good parking. Quiet ssurroundings.

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Here at the Americas Best Value Inn we pride ourselves in our hospitality. Thank you for being a loyal guest and recommending others to visit our property! I would also like to thank you for taking the time to write such a wonderful review. Hope to see you again soon! More 

Orange County, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

The evening staff at this hotel could not be more helpful and nice. They greet you every time you come in the door and asked if everything was going well with my stay. Carmen even went as far as finding fun things to do with my daughter for spring break. She wrote down all the local attractions and even gave... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Marie, It’s always our team’s goal to make our guests have a great experience, so we’re thrilled to hear Carmen went above and beyond to make your Spring break memorable. Thank you for taking the time to acknowledge our team by sharing your kind review. We work very hard and pay attention to small details in order to make... More 

Grand Prairie, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very clean, the staff was very friendly, and so the value couldn't have been any better. Even the breakfast was impressive for the price; biscuits and gravy, sausage and waffles in addition to the usual yogurt, cereal, and fruit. I can definitely recommend this place. They are doing a great job and improving the hotel for sure.

Review collected in partnership with this hotel

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Guest, On behalf of our entire team, THANK YOU so much! We really appreciate you taking the time to share your comments here with us and giving us 5-stars. We are delighted to hear our team took such good care of you during your stay. Thank you for your business and please feel free to contact us if there... More 

Macon, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I was undecided when I made the reservations on the phone with Carman, but she was extremely friendly and convincing I couldn't say no. We booked two separate rooms. Upon checking in everything went smoothly however, walking to our ooms there was a horribly moldy smell in the hallways. The rooms were very clean and housekeeping did a wondeful job... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Barbara, I would like to thank you for your feedback in regards to your stay with us at the Americas Best Value Inn. We do value the specific details you provided as they allow us to improve upon our services and the overall hotel. We currently are undergoing a renovation to Best Western and several changes are currently being... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The room was very clean. Beds were fresh and seemed to have newer bedding. Hot breakfast was much better than expected (sausage, biscuits, and gravy were offered along with standard pastries, waffles, cereal, yogurt, and fruit). Only cons were the air conditioning unit (no option to just leave it running on "fan" setting. We like to sleep with white noise),... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Laruek, Thank you for your honest feedback. We have shared your comments with our maintenance team to ensure we address the issue and continue to improve as a hotel. We strive to provide the most comfortable accommodation to our guests and have failed to deliver that to you. We are delighted that your stay with us was enjoyable. Thank... More 

Shreveport, Louisiana
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Went to the area for a weeks worth of work and the quality of service and free continental breakfast kept getting worse as the days passed. When I asked the morning lady behind the desk for the manager so I could advise them that they were out of muffins, no orange juice...basically that I felt cheated. I thought breakfast would... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Diana J, Thank you for your honest feedback and please allow me to apologize on behalf of the entire Americas Best Value Inn team on the negative experience you had recently at our hotel. We appreciate you sharing your concerns so we can address the issues and continue to improve as a hotel. We strive to provide the best... More 

Monroe, Louisiana
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

I had such horrible service while I stayed here for a week. The morning shift lady who worked there the Indian lady was very rude and unpleasant. I went to grab some coffee in the breakfast area and she yelled at me from across the room and asked me what I was doing. I told her getting coffee and she... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Joseph G, Thank you for taking the time to provide us with feedback regarding your most recent visit with us here at Americas Best value Inn in Harker Heights. In reviewing the details from your survey, I have noticed that there were several areas in which we did not hit our mark. Please accept our apologies for any inconveniences... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I was not expecting much from this place, but I did like it. I had a late check in from driving in late and the young lady at desk was extremely nice and welcoming. We upgraded to the two queens for not much more and the rooms were big enough not to feel cramp in the room. Housekeeping does a... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Valerie, Thank you for sharing such rewarding comments on your recent experience at Americas Best Value Inn. Our team is thrilled by your words of encouragement and send you a special thank you. We are glad you enjoyed breakfast and hope that you join us again on your next visit. We look forward to welcoming you back to Americas... More 

District of Columbia
1 review
4 of 5 stars Reviewed February 17, 2015

I recently stayed at the Americas Best Vaule Inn for a business trip from DC and it is in a very convenient location, the staff especially the front desk associate Carmen was very friendly and helpful with ALL my questions. The rooms are impeccably clean (my number one criteria a). I didn't get to take advantage of the hot breakfast... More 

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ABVIHarkerHeights, Public Relations Manager at Americas Best Value Inn, responded to this review

Dear Thomas A, Thank you for reviewing your stay at our hotel. We are happy to learn that you enjoyed your stay with us and found your room clean and the staff friendly and helpful. We strive to provide our guests with excellent service and exceptional experiences, so it is always rewarding to see when we have accomplished this goal.... More 

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