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All 2 Groesbeck hotels

Quality Inn and Suites

2.5 of 5 Hotel   |   1012 N Ellis Street, Groesbeck, TX 76642 (Formerly Groesbeck Inn & Suites)
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71%
Ranked #1 of 2 hotels in Groesbeck
A recent review
3 of 5 stars reviewed 1 week ago
krpen71 Manvel
  • Reviews (14)
  • Photos (36)
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  • Room tips (2)
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14 people have reviewed this hotel

Traveler rating
    8
    2
    2
    0
    2
See reviews for
2
Couples
0
Solo
0
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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English first
Manvel
Contributor
16 reviews 16 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

It was OK but this hotel could be really nice. The rooms were kept clean and the beds were comfortable but the common areas were pretty dirty the same dirty footprints were in the hallway for my entire stay so that tells how much they clean! One of the side doors was left open during a rain storm so the... More

Was this review helpful? Yes
GroesbeckManager, General Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness of our hotel on your recent visit. I have shared your feedback with my entire staff to ensure we handle these types... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just have to write this review, it's mandatory...I wonted to go to Bremond for the Polish Days Pickle Run. (we went) Beings I had never been an knew nothing about the area, I contacted the Bremond Chamber of Commerce that is where I learned about Quality Inn an Suites in Groesbeck....I called an talked with an employee I thank... More

Was this review helpful? Yes 1
GroesbeckManager, General Manager at Quality Inn and Suites, responded to this review

Dear Lola, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More

texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice! This is our favorite of the 3 hotels in Groesbeck. Staff extremely nice and courteous. Room/bathroom was very clean, a/c nice and cold. We didn't use the pool but saw a couple of families using it and seemed to enjoy it. The only complaint, if you can call it that, was they only had 1 luggage trolley and... More

Was this review helpful? Yes
AMANDA S, Front Office Manager at Quality Inn and Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More

1 review
3 of 5 stars Reviewed April 28, 2014 via mobile

Pool is slime green.. restroom was dirty when I checked in ...elevator was broke ... And my restroom granite was falling off and my room wasn't clean one day and the ice buckets were dirty .Staff needs to be trained how to handle situations instead of saying let me talk to my manager

Was this review helpful? Yes
AMANDA S, Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for taking the time to let us know how we are doing! All feedback, whether positive or negative is appreciated, as it helps us determine which areas we need improvement in. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We do have pool maintenance performed... More

Darien, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

This is a very nice hotel ! We have stayed here a few times and it is always very clean and all of the employees are very courteous and helpful.Our room was attended to daily , which is a real help when you are staying a week at a time,most hotels only check with you every other day or so.

Was this review helpful? Yes 1
AMANDA S, Manager at Quality Inn and Suites, responded to this review

I would like to personally thank you for your positive review on TripAdvisor. We are so happy to hear that we are your hotel of choice in Groesbeck, TX and that you always enjoy your stay with us! My staff and I look forward to being of service to you and your family again in the future! More

Darien, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014 via mobile

This is our FAVORITE hotel in Groesbeck ,this was not our first stay here nor will it be our last!!! The employees here are ALL very friendly and helpful. Always smiling and they greet you with a smile coming in or going out! Thanks guys for a great visit

Was this review helpful? Yes 1
AMANDA S, Manager at Quality Inn and Suites, responded to this review

Thank you so much for taking the time to leave a review. My staff joins me in thanking you for your kind words! Your positive review will serve as encouragement for us to continue improving the quality of our services to provide an exceptional experience for each of our guests! As always, it is such a pleasure to receive positive... More

Corsicana, Texas
2 reviews
5 of 5 stars Reviewed March 18, 2014

We booked the meeting room at the Quality Inn in Groesbeck for our class reunion. It was very clean and comfortable, and we had plenty of space for our get together. The manager Amanda, was very helpful and made every effort to make sure we were satisfied!

Was this review helpful? Yes
AMANDA S, Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team! Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Gardenvalley
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

It can be an uncomfortable gamble selecting hotels. I'm very particular and for years have stayed with high end hotels like Hilton. I love the Quality Inn, Groesbeck. Clean, comfortable, great modern rooms. Amanda Sanchez, is the manager and is as good as they come. Thank you Amanda!!!

Was this review helpful? Yes 2
AMANDA S, Manager at Quality Inn and Suites, responded to this review

Thank you for taking the time out of your busy schedule to let us know how we're doing! I love to hear such positive reviews from our most important people, our guests! Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Marshall, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

I had the pleasure of staying at this hotel for 15 days while I was working out of town. I wanted somewhere that could be as close to a little efficiency as possible. I called and spoke with Amanda who was the manager and she did everything she could to ensure my stay was a comfortable as could be. The... More

Was this review helpful? Yes 2
Kimberley E, Front Office Manager at Quality Inn and Suites, responded to this review

Dear Leslie M, On behalf of our entire team at Quality Inn and Suites in Groesbeck, Texas we would like to thank you for taking the time out of your busy schedule to let us know how we’re doing! Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our... More

Cleburne, Texas
1 review
1 of 5 stars Reviewed November 3, 2013

1. 1st room tv broken 2. second room some else s food in the fridge. 3. lids cups and leftover food behind night stand. 3. wifi never worked called front desk twice and they told me they wood refresh the modem. 4. no wash rags or towels in the room. over all a horrible experience, will not stay here ever... More

Was this review helpful? Yes
Kimberley E, Front Office Manager at Quality Inn and Suites, responded to this review

Dear Jeff T, I would like to thank you for taking your time to let us know how we're doing! All comments are always appreciated and we would like to take the time to respond to yours. I would like to give a sincere apology that your stay here in Groesbeck was not what you expected. I have scheduled a... More

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Additional Information about Quality Inn and Suites

Address: 1012 N Ellis Street, Groesbeck, TX 76642 (Formerly Groesbeck Inn & Suites)
Phone Number:
Location: United States > Texas > Groesbeck
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
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36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
41

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