We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Greenville

2.5 of 5 2901 Mustang Crossing, Greenville, TX 75402
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Holiday Inn Express Greenville
Professional photos View all
Browse nearby
Holiday Inn Express Greenville
Write a Review

69 reviews from our community

Traveler rating
    39
    18
    10
    1
    1
See reviews for
23
8
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (18)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (14)
All months
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was in town for business and stayed for 3 days. The staff was VERY nice and the room was clean. The hotel needs some basic maintence in the lobby and rooms. The closet door was falling off and there were baseboards missing in several areas. I would stay there again but would suggest a face lift.

Was this review helpful? Yes
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review

Hello yesterdayNEW, I greatly appreciate your insightful review of our hotel. I am very glad to hear that both the staff and the room cleanliness met your expectation. I would like to use this opportunity to let you know that we are in the middle of an expansive renovation to both our guest rooms and lobby areas. Within the year... More 

Mount Juliet, Tennessee
1 review
5 of 5 stars Reviewed January 27, 2015

This was the best Pet Friendly hotel we have stayed in. There was no evidence that pets had been there before. The large pet fee is a great idea as a screening tool. The staff was very professional and friendly. The Registration staff were friendly and excellent. We were especially impressed with Faye, the Breakfast Manager and cook/server. Her area... More 

Was this review helpful? Yes
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review

Hello Maxie H, We are thrilled that you told us about your fantastic stay at the Holiday Inn Express in Greenville, Texas! We always want to meet the expectations of our guests, even our four-legged guests. I always love to hear that our staff is taking so many extra steps to make you feel truly appreciated and I will make... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

Our small group arrived late on Friday night and everyone at the front desk was chipper and pleasant. I found the hotel rooms to be very comfortable and clean. The beds and pillows in very good shape and the air and heat working very good. The only thing I could not figure out was how to turn off the closed... More 

Was this review helpful? Yes
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review

Hello Jojobeanm14, I am very happy that you enjoyed so many aspects of your stay at the Holiday Inn Express in Greenville Texas! We appreciated having your group stay with us and we hope that everything went great with your performance. Anytime you are coming through town make sure and come see us again. Thank you, Christian Smith General Manager... More 

Santa Fe, Texas
2 reviews
5 of 5 stars Reviewed December 8, 2014

I just wanted to let you know, you have a beautiful hotel, and the most friendly people. We arrived very late Friday night actually 2:00 am Saturday morning. Your night manager was so very sweet and pleasant. We were all so very tired, I couldn’t think of the name of my daughters vehicle model, or license plate. The beds were... More 

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Dear Kathy, Thank you so much for taking the time to write this great message. We love to hear when our staff have made a great impact with a guest's stay here at the Holiday Inn Express in Greenville Texas. I hope the next time we see you it will be under happier circumstances. Christian Smith Guest Services Manager Holiday... More 

Fredericksburg, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 21, 2014

Ceiling fan, nice bath products, wonderful breakfast, good lighting, I can't think of anything lacking. The people are very friendly as well. There are also restaurants in walking distance. The TVs are new, desk for computer work, good pillows.

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Hello Lucybaxteradams, Thank you so much for the great review of the Holiday Inn Express in Greenville, Texas! I am very happy to hear that you had such a great stay with us. We look forward to the next time you are in town so that we can give you a great experience again. Christian Smith Guest Services Manager Holiday... More 

Deatsville, Alabama, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 6, 2014

The staff at this hotel was by far one of the friendliest and most helpful I have ever dealt with. Kudos especially to Faye the breakfast lady, Sandra the head of housekeeping and Colt front desk. We stayed here overall for over a month and except for the hotel needing a remodeling due to it being "flat wore out" IE... More 

Was this review helpful? Yes
helmhotelsgroup, Guest Relations Manager at Holiday Inn Express Greenville, responded to this review

Marcus P, Thank you for the in-depth review of our hotel. I am thrilled that the staff were able to provide a great experience for you. We are currently in the middle of an extensive remodel so that the next time you stay with us our rooms will wow you. I will take you suggestion into consideration for our pet... More 

Fort Worth, Texas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

I was extremely presently pleasantly surprised. Staff was outstanding. Room was extremely clean and pleasant. We stayed in the two room suite, with garden tub. Late-night vending and snacks downstairs with sodas and such.

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Dear pperryman321, I am thrilled that you took the time to review the Holiday Inn Express in Greenville, Texas. It is so great to hear that you had such a great time with us! I hope to see you again really soon and we will make sure to stock our snacks extra full! Christian Smith Guest Services Manager Holiday Inn... More 

Gladewater, Texas
1 review
5 of 5 stars Reviewed September 26, 2014

I'm currently a repeat customer staying for business during the weeks. The staff is very friendly and courteous and provide a great service, always get my same room upon my return every Sunday. Faye Hamann has been exceptional in food services very friendly and helpful. Always greetly everyone and ensuring all our needs are met. Thanks everyone!!!

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Dear Suzy W, We greatly appreciate you taking the time to review the Holiday Inn Express in Greenville, Texas. We are so happy that you are enjoying your stays with us. Our employees love to see you and will be very happy to hear how much you enjoy their hard work. Thank you very much! Christian Smith Guest Services Manager... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 19, 2014

We were there for several weeks and got to know the staff and facility as well as anyone can. We have nothing but good to say about the hotel. The staff - Michelle, Chris, Terry, Cole, Trish, Randy, Marcella, Faye - all worked hard to make our stay pleasant, and they succeeded. The hotel was neat and clean. Everything worked,... More 

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Dear Chuck M, We are so happy that you had such a great stay at the Holiday Inn Express in Greenville, Texas! Our staff takes great pride in giving you a great experience and we are thrilled that they stood out in your mind so well. We cannot wait for the next time that you can stay with us. Christian... More 

Doyline, Louisiana, United States
1 review
5 of 5 stars Reviewed August 24, 2014

the lobby was very visitor friendly, staff exceptionally friendly. rooms spacious and clean. breakfast was excellent, and breakfast room staff really nice, helpful and friendly. rooms 215 and 326 cleaned by linda and maria

Was this review helpful? Yes
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review

Dear Peggy G, Thank you so much for taking the time to review the Holiday Inn Express and Suites of Greenville, Texas. We love to hear that our staff were able to give you so an amazing stay, and we'll pass on the message to Linda and Maria! We always strive to give our guests an experience that they can... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Greenville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Greenville

Address: 2901 Mustang Crossing, Greenville, TX 75402
Phone Number:
Location: United States > Texas > Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Greenville 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Priceline, Agoda, Hotels.com, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Greenville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Greenville Hotel Greenville
Holiday Inn Greenville
Greenville Holiday Inn
Hotel Style:
#3 Family Hotel in Greenville
#4 Business Hotel in Greenville

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
1:48
Videos (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (3)
Viewed
Dining (9)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (7)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay