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All 12 Greenville hotels

Holiday Inn Express Greenville

2.5 of 5
2901 Mustang Crossing, Greenville, TX 75402
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Holiday Inn Express Greenville
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Ranked #3 of 12 hotels in Greenville
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36 reviews from our community

    Trip type
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    21
    10
    5
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Houston, Texas
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 14, 2013 NEW

this was my third visit to this hotel this year. Each time I am met with a surprise. This time the management had decided that providing guests with soap was way too expensive, so the have opt'd to leave little bottles of bath gel in the rooms. I don't know about anyone else but I do not feel clean after... More

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helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review
June 18, 2013

We apologize that we did not have the desired complimentary items that you expected when you arrived at our hotel. We strive to make sure that each and every one of our guests receives the attention and amenities that they have come to expect at any IHG property. The issue was due to an operations error that has since been... More

Bonham, Texas
1 review
5 of 5 stars Reviewed June 11, 2013

I was in Greenville, Tx awaiting the birth of my great grandchild. About midnight on May 30, 2013, after she was born, we all were exhausted & needed to sleep. We went to the Holiday Inn Express & Suites in Greenville, TX. Justin Bond was on duty behind the desk. He was extremely professional and proficient and very quickly got... More

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1 review
5 of 5 stars Reviewed June 8, 2013 via mobile

No complaints. Very nice hotel and good value. Guess my only recommendation would to be clean the shower curtains as ours had a little mold growing. Breakfast was good and plentiful. Also had a crib readily available for my infant.

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Monticello, Arkansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2013

Wonderful service. Special thanks to Patricia F-she checked us in; very friendly and helpful Special thanks to: Patricia P and Jacob-checked us out; very polite. Very clean . We enjoyed it !! Easy access to several restaurants. We felt we were in a safe location. We walked to a restaurant to have dinner. Breakfast was very enjoyable. We were supplied... More

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Georgetown, Kentucky
2 reviews
5 of 5 stars Reviewed May 9, 2013

I stayed at this property for the past two months. The customer service here is absolutely awesome. Christian, Heidi, Austin, Justin, Jennifer, Candyce and Alexis were just a few of the team that truly made my home away from home great for me. Their committment to their customers is commendable. I would gladly stay at this property again.

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Lindsay, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2013

I checked into my room around 9:00 and was woke up at 12:53 a.m. by a couple trying to use their key card. They left and came back with the general manager who stated no one was supposed to be in the room I was in (how in the hell did he think I got in the room) and asked... More

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helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
May 7, 2013

Dannita, We deeply regret the egregious error that was caused by our staff in this situation. It was a complete lapse of situational awareness on our part and we can only imagine the stress that this episode may have put you through. Please accept our most sincere apologies for this inconvenience and we appreciate you taking the time to express... More

Palm Springs, Florida
1 review
3 of 5 stars Reviewed May 3, 2013

I stayed her two weeks ago. I recently moved out of the area and will be coming back on a regular basis for business and to visit family and attend family functions. I spend two nights at your Holiday Inn. The first day and night was excellent. The second evening and night was a nightmare.There a bus load of students,... More

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helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
May 7, 2013

We are pleased to learn that you enjoyed your first night stay with us but are sorry to hear of the issues with your second night. We understand that large groups can sometimes create inconveniences for our other guests. I personally was on duty until very early in the morning and did speak with the team's coaches and chaperones about... More

Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2013

Everything about this hotel is excellent - the friendly staff, the convenient location, and the clean and comfortable rooms. Good value too. Would definitely choose to stay here again when in the area.

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Conyers
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2013

We have stayed in this hotel three times and have never had a problem. Is well maintained, rooms are clean and fresh. Found the staff to be helpful and courteous. The breakfast was normal for a express breakfast. Will definitely stay here again.

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Arlington, Virginia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 25, 2013

A colleague and I stayed here for two nights while in town on business. This property is relatively fresh and well-maintained. The beds are comfortable and the rooms are quiet. My only complaint would involve the snack shop. The freezer was out of order and the candy was old and stale.

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See 2 more reviews by 167Traveler for Greenville
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
February 27, 2013

Thank you very much for your feed back concerning your recent stay with us. Your input is vital in our continuing effort to improve our guest experience and your comments will help us to make a better hotel for all of our guests. We are pleased that you found the accomodations comfortable. We will also take you comments concerning the... More

 
 
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Additional Information about Holiday Inn Express Greenville

Also Known As:
Holiday Inn Express Greenville Hotel Greenville
Holiday Inn Express Greenville Hotel
Holiday Inn Greenville
Greenville Holiday Inn
Address: 2901 Mustang Crossing, Greenville, TX 75402
Phone Number:
Region: United States > Texas > Greenville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
#3 Family Hotels in Greenville
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express® Hotel & Suites Greenville is conveniently located two miles from downtown, just off Interstate 30. Our hotel is within 40 miles of five major lakes, and fishing, boating and swimming. Our hotel's friendly staff is ready to attend to your needs. With an outdoor pool,fitness center and a complimentary breakfast bar, complete with signature cinnamon rolls and hot coffee, the Holiday Inn Express® Hotel & Suites is among the most convenient and comfortable Greenville hotels. ... more   less 
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