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Residence Inn DFW Airport North/Grapevine

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2020 State Highway 26, Grapevine, TX 76051
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1 room 1 guest
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Residence Inn DFW Airport North\/Grapevine
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is another good old Residence Inn. The best thing is that they have their own restaurant, with good food (not that many options though) inside the building, saving time from travelers. Location is ok, with vans to take you to the most wanted places.

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Augusta, Maine
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Very pleased with the condition, cleanliness, and friendliness of the staff. There appeared to a major event taking place and the hotel had a lot of attendees staying there. Although there quite a few people checking in all at the same time there was plenty of staff and check in was quick. I'm always impressed when management anticipates potential situations... More 

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Memphis, Tennessee, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We used this hotel twice for our quarterly meetings because of its proximity to the airport. (Only 5-10 minutes away) In both of my experiences I called for the shuttle. The first tie i was left at the airport for 3 hours. The second time I was left for 1 hour. When I attempted to use the service to leave... More 

Was this review helpful? Yes
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are very sorry that you had to wait so long to get a ride, That is not typical of our service, please accept my apoligies, It is your input That helps us improve, Glad to hear that you enjoyed your stay while at the hotel, Thanks More 

Oklahoma City, OK
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had booked a one-bedroom King suite for our stay for our family of four. We arrived prior to check-in time and Lee at the front desk was wonderful to us. He found a room for us quickly, even though we were early. He was very informative and gave us all sorts of tips and information for the area. He... More 

Was this review helpful? Yes 2
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

WOW we love to hear that all of our training has come to fruition again, Thanks for the great review. More 

La Habra, California
Level Contributor
206 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed June 28, 2015

Residence Inn hotels tend to be great for families as they come with a full kitchen and often 2 bedroom options. This hotel did not have the 2 bedroom options available - only 1 king bed and pull out sofa. The hotel is updated in the lobby and rooms, which was very nice. Mon and Tues breakfast has an omelete... More 

Was this review helpful? Yes 2
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very Glad to hear that you enjoyed your stay, Yes we do only have king beds with a pull out sofa built for the long term traveler. Thanks agian for the kind review, Please look us up when you are in our area in the future. More 

Massachusetts
Level Contributor
236 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed June 3, 2015

My room was clean, the staff are polite (Carlos at the desk is warm, welcoming and helped me find a great room), and the location is extremely convenient to my work and to a great ribs place (Hard 9 Pit BBQ). I will definitely stay here again,

Was this review helpful? Yes 1
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

So glad to hear that your stay was well enjoyed, Hard 8 is our go to for barbeque it really is the ultimate bbq experience, We will also share your thoughts with Carlos in regards to his excellent service, We try very hard to be eco friendly and would love to know what room you stayed in so that we... More 

Miami, Fl
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 19, 2015

Great location, staff and in a very central location to a huge outlet Mall, and lots of restaurants. Very near the center of Grapevine. Excellent free breakfast and some days, snacks at night. Too bad they discontinued free happy hour some of the days. Facilities for a BBQ and washer & dryer.

Was this review helpful? Yes 1
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

So glad that you enjoyed your stay with us, Yes Residence Inn has come out with a new social program, The RI MIX is the newest offering and so far has worked out well for our guest, Please look us up when you are in town. More 

Chicago, Illinois
Level Contributor
92 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed a night at Residence Inn DFW/Grapevine for a wedding. The location is close enough to the airport, also across the street from a giant mall, and a quick Uber ride to downtown Grapevine. The room was great, the customer service was unbeatable. The only issue I had was the "free shuttle". It seemed like it was always booked, and... More 

Was this review helpful? Yes
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very happy to hear about your stay, I apoligize about your not being able to enjoy our complimantary shuttle, rest assured i will look into what the issue was not something i hear very often, Thanks More 

Washington DC, District of Columbia
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 8, 2015

My husband and I stayed here for two nights for a family wedding in Grapevine. When we checked in, we were given our room key and were surprised to find people already in our room...however, we weren't as surprised as the individuals we walked in on! We went back to the front desk and she laughed at her mistake and... More 

Was this review helpful? Yes
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Sorry to hear that their was someone else in your room Believe me i was very surprised to hear that, Not by any means something that ever happens, We are very happy to hear that once settled you did enjoy your stay, I would love to know what room you were in so that we may train the individual that... More 

Haverfordwest, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2015

My company just held a regional training seminar at the Residence Inn Grapevine. The staff went above and beyond the call of duty. The rooms were very nicely decorated and the food was delicious. The hotel is in a great location and they provide shuttle service into downtown. I cannot say enough good things about the hotel or especially the... More 

Was this review helpful? Yes
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very Happy to hear your comments regarding your stay and yes the staff here are amazing, Thank you for staying with us! More 

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