Comfort Suites DFW N/Grapevine (TX) - Hotel Reviews

Also Known As:: Comfort Suites Dfw n/Grapevine Hotel; Comfort Suites Dfw n/Grapevine Hotel Grapevine; Comfort Suites Grapevine; Grapevine Comfort Suites; Comfort Suites Dfw n

Address: 1805 Enchanted Way, Grapevine, TX 76051

Region: United States > Texas > Grapevine

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#11 Family Hotels in Grapevine

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Elegant, upscale all-suite airport hotel located 1.5 miles from DFW Airport. Free airport and corporate shuttle. One-half mile to Grapevine Mills Mall and Bass Pro Shops. Each suite has a micro-fridge, ceiling fan, free high-speed Internet access, desk, ergonomic chair, sofa sleeper, coffeemaker, hair dryer, iron/board, 27-inch TV with HBO. A business center, boardroom, meeting room, exercise room, guest laundry, outdoor pool, hot tub, and a free deluxe breakfast bar will complete this exceptional deal. ... more less

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Ancient_Mountaineer

Tacoma, Washington

Senior Contributor

34 reviews

29 hotel reviews

Reviews in 28 cities

28 helpful votes

“Budget priced - Marginal value”

Reviewed May 24, 2013

We have stayed at several Comfort Suite hotels. This one was acceptable but definitely in need of cleaning and maintenance. The room was large but not a suite. That is just marketing hype justified by a short stub wall that partially separates the bed area from a sitting area. The king bed was comfortable. There was a large flat screen... More

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Thank you for taking the time to give us feedback on your stay. We are looking into each one of the concerns mentioned and we will evaluate each with the utmost scrutiny. We are always looking for ways to improve our property as well as our customer service, your feedback is very valuable in achieving our goal. We hope that... More

Danny5k

Stevensville, Montana

Top Contributor

78 reviews

5 hotel reviews

Reviews in 17 cities

4 helpful votes

“Manager MOST helpful!”

Reviewed April 27, 2013

Michael W should get the fickle finger award for being the most helpful Manager. After several minor issues upon check in Michael went above and beyond to make things right! The Hotel was accommodating, clean, and reasonable, considering that the other venues in the area wanted the prices of a 'hooker' to stay! Transportation was quick and professional, especially Everett!... More

See 2 more reviews by Danny5k for Grapevine

Dear Danny5k, I thank you abundantly for your response and evaluation of our hotel. Without guest feedback, our job here at the Comfort Suites-DFW North/Grapevine would be much less enjoyable. Additionally, I thank you for the personal compliment. I pride myself on treating every problem with swift urgency, regardless of how minor or major. However, as you pointed out, I'm... More

Melinda A

Contributor

20 reviews

Reviews in 9 cities

3 helpful votes

“Nice Hotel”

Reviewed April 8, 2013

I have stayed here several times, both business and pleasure. Hotel is across from Bass Pro Shops and Grapevine Mills Outlet Mall and some really great Restaurants. Rooms are very nice and roomy and very clean. Staff is very accomodating.

Dear guest, First of all, I would like to personally thank you for your kind words. My favorite aspect of the hotel business is being able to accommodate guests. Secondly, I thank you for being a repeat guest with us. Repeat business is pivotal to our success here at the Comfort Suites DFW North/Grapevine and to know we excelled in... More

Matt_trackstar

2 reviews

Reviews in 2 cities

1 helpful vote

“DON'T STAY HERE!!”

Reviewed February 13, 2013

I have been staying at the hotel for over 6 weeks now and it has been a horrible experience. While the maid staff, breakfast staff, and even a few of the receptionists have been great, the shuttle service has literally ruined my entire experience. I have waited for hours on multiple occasions for scheduled shuttle pickups. The drivers are rude,... More

Dear Guest, We are truly sorry that you did not enjoy every part of your stay with us. It sounds like many of our staff members were helpful and friendly during your stay, however our transportation fell short. We want you to know that your comments are very important to us and have been investigated and addressed. We strive to... More

RGb747

62 reviews

15 hotel reviews

Reviews in 22 cities

36 helpful votes

“Loved it”

Reviewed February 2, 2013

This was a great place to stay! I stayed here 2x during the summertime for 5 days each stay for a conference. The inn was very close to DFW airport, and had a shuttle to take you wherever you wanted to go within a defined radius. This was so convenient since they had airport pickup and the shuttle took me... More

passitforward

Calgary

Reviewer

5 reviews

4 hotel reviews

Reviews in 5 cities

“Another great stay!”

Reviewed January 29, 2013

Stayed at hotel for five days on a course and everything was great! Room was spotless, always clean, everything replenished, beds are comfortable and bathtub is very big. All the staff was friendly, helpful. The heat/air con reacted quickly when I changed the temperature in the room. Used the shuttle frequently and it always arrived within 10 minutes no matter... More

Dear guest, Thank you for your evaluation of our hotel. By pinpointing our amenities, you not only give future guests more reason to stay with us, but you also give us as a staff a fresh reminder of what has truly made us successful over the years: guestroom cleanliness, reliable guest transportation, a delicious breakfast, and most importantly-our friendly staff.... More

Cbattsr

Antlers, Oklahoma

41 reviews

13 hotel reviews

Reviews in 21 cities

8 helpful votes

“Not great, not bad”

Reviewed January 23, 2013

Good location near DFW North with shuttle service. Nothing outstanding but nothing bad. Beds are comfortable. Would stay here again but wouldn't recommend if you're looking for a getaway type stay. Do recommend this location if you are traveling via DFW Airport.

See 4 more reviews by Cbattsr for Grapevine

Sailright

Port Saint Lucie, Florida

45 reviews

24 hotel reviews

17 helpful votes

“Wow! Upscale at very reasonable prices”

Reviewed October 22, 2012

We normally stay at one of the premium motels such as Courtyard, Holiday Inn Express and Hyatt Place. This place was on par with these at $50 less!! Rooms are very nicely appointed with modern comfortable colors and large shower/bath tub. Our suite had a large sofa and chair with plenty of room on the desk for computers and LOT's... More

Dear guest, First of all, I would like to personally thank you for staying with us. Stepping outside your comfort zone can sometimes be unsettling, but I'm glad you gave us a try and now see the benefits of your actions. Secondly, you have verbalized a central theme that all Comfort Suites pride themselves on: value. By providing suite-style rooms... More

Cizzle123

Aurora, Canada

Senior Reviewer

9 reviews

Reviews in 6 cities

9 helpful votes

“Great hotel close to DFW Airport!”

Reviewed October 11, 2012

I stayed here recently for work and was pleasantly surprised by what we found once we arrived! This hotel is very close to the airport, about a 15 minute drive. The shuttle service was amazing! They were very accommodating to our group, complimentary pickup and drop off for the airport, the outlet mall nearby, and they even took us to... More

Dear guest, Thank you for reviewing our hotel on Tripadvisor. Your kind words encourage potential guests to stay with us and remind us as a staff of the key components that make us successful. We will continue to serve you and all of our guests with the same degree of excellence, cleanliness, and expediency you experienced throughout your stay. Additionally,... More

myra m

Grand Prairie, Texas

1 review

“Bed Bugs”

Reviewed September 24, 2012

We stayed at this location last year for our anniversary and decided to stay there again this year. Big mistake!!!! I keep waking up thinking I was being bite by something...well sure enough I was. The room had bed bugs. I took one of the dead little soldiers down to the front desk so we could be moved to a... More

Again, I apologize to this guest. The situation could have been handled better by the Guest Service Agents and the manager on duty. I have taken the opportunity to retrain and reinforce training when dealing with this type of situation. I also have to say that I got some information wrong regarding room numbers and the problem . The room... More

1-10 of 43 reviews

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Comfort Suites DFW N/Grapevine Hotel

Comfort Suites DFW N/Grapevine

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