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SpringHill Suites Dallas DFW Airport North/Grapevine

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2240 W. Grapevine Mills Circle, Grapevine, TX 76051
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1 room 1 guest
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SpringHill Suites Dallas DFW Airport North\/Grapevine
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is not one because the hotel itself is not bad, but the management is really the worst I ever saw. Shuttle is offer so when I check-in we told them that we are going to use it to go to a residence within the 5 miles range. They said that is Ok. Then one then calling to the... More 

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sHiraGM, General Manager at SpringHill Suites Dallas DFW Airport North/Grapevine, responded to this review

dear guest, Thank you for taking the time to write a review. I apologize for the lack of service given during your stay. I was sorry to hear that the complimentary shuttle did not meet your needs. As you can see from the other surveys both are not typical traits of our hotel or team. Had these issues been bought... More 

Burnaby, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had an overnight layover to go to Cancun. We arrived in Dallas and asked for the free shuttle to get to the Hotel. At first they said 45 minutes and then it was an hour and 45 min wait. So we took a cab which cost $26. Then we arrived at the hotel and the Receptionist apologized for the... More 

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Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our friends were getting married in Grapevine on the lake.. until it flooded and the venue was partially destroyed. They ended up moving the wedding to the Gaylord and this Springhill is just down the road. It is right across the street from Grapevine Mills which is perfect if you need to go and do some shopping. All the staff... More 

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Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We attended the Young Living Essential Oils convention at the Gaylord Hotel and found this a good alternative to staying at the Gaylord. I am a Marriott Rewards member and used points for the stay. Staff was helpful and pleasant, and the shuttle was especially good for trips to the Gaylord ( although since it runs to the airport and... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our family of four stayed here on our last night of vacation in Dallas. We would definitely stay here again! The price is great, one room with double beds fit all of us comfortably, it was very clean (the whole hotel smelled wonderful!), and all of the staff were very welcoming, friendly, and helpful.

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Zephyrhills, Florida
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 29, 2015

After driving for 13 hours this was welcome stop for the night. The check in was a breeze, the front desk staff very courteous. The rooms whew clean and comfortable. I would not hesitate to stay again.

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Mobile, Alabama
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2015

Our flight was cancelled. We were forced to spend the night in Dallas. We found Springhill Suites online. We arrived at 9:30 pm. without any luggage. My 9 yr old son had gotten sick during the flight. Poor thing was so upset. The staff from the hotel drove me to Target at 10 pm so I could buy some pjs... More 

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2 reviews
3 of 5 stars Reviewed July 14, 2015

Great hotel and lovely people.across the hotel a shopping mall and a big one also will take u 2 days.free bus shuttle from the hotel will take u every where u want.nice breakfast nice view also.nice suites comfy beds and clean rooms.nice service

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sHiraGM, General Manager at SpringHill Suites Dallas DFW Airport North/Grapevine, responded to this review

Dear Guest, Thank you for taking the time to write a comment, we certainly appreciate your kind words. We hope that you will consider us when your travels bring you to the Grapevine area. Thank you, SpringHill Suites Management More 

Fort Worth, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2015

This was a large room with great amenities. It had the refrigerator, the microwave, stainless steel coffee pot, closet, large bathroom, and free Wi-Fi. The bed was very comfortable. It was close to the mall, lots of restaurants and shopping, and the downtown Grapevine area. The service was super. The only complaint that I have is that the breakfast area... More 

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Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 11, 2015

We stayed here for a night to enjoy the downtown Grapevine Christmas festival. It was a great location near Grapevine Mills Mall and there were many restaurants nearby to choose from. The hotel met all our needs and our room was large with room for six. We had a nice kitchenette too. Free breakfast and wifi included. We have never... More 

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