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Gaylord Texan Resort & Convention Center

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1501 Gaylord Trail, Grapevine, TX 76051
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Gaylord Texan Resort & Convention Center
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Gaylord Texan Resort & Convention Center
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2,734 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Gaylord Texan Resort & Convention Center
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Dallas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 8, 2011

We stayed at Gaylord over the Labor day weekend in order to escape Dallas heat and enjoy the water park with our 21 months old son. We reserved a suit (500 a night) and asked for a crib.....simple enough. It's a short trip from Dallas-20 min, and we got there early in order to enjoy the water park ( which... More 

Was this review helpful? Yes 1
Management response:

Thank you for your feedback regarding your recent stay with us. We apologize that we were unable to accommodate your early arrival, and that your suite was not up to your expectations. We hope that you were able to enjoy the other aspects of your stay with us. If you would like to discuss the details for your stay with... More 

Chicago, IL
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 7, 2011

Not sure if it is the incredible atrium, the really nice rooms, or the great food, but I always love staying here. That said, I had several maintenance problems with my room this time, the server at the steakhouse (Old Hickory) was REALLY trying to push the cowboy ribeye's on the two petite ladies I was dining with, and the... More 

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Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 7, 2011

The hotel overall is very nice. Check in was easy and quick, once you were able to make your way into the property. It was a zoo out front of entrance!! We were able to check in early which was great. The new water park area was fabulous! The kids and adults both enjoyed the area. Service was a bit... More 

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Management response:

Thank you for sharing your experiences with us from your recent stay. We are glad that you were able to arrive early and enjoy the property, and that you enjoyed our new resort pool complex, Paradise Springs. We do apologize that you did not feel that your room service meal met your expectations. Both our parking and resort fees (which... More 

East Texas
1 review
4 of 5 stars Reviewed September 6, 2011

Overall trip was wonderful and leisurely, just what my mother needed being on full oxygen. I called at the last minute and they were able to accommodate us the an interior room for a wonderful price! We had early check in, I didn't like paying the resort fee because we didn't partake in any water activities. I think that should... More 

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Denver, Colorado
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 5, 2011

The Gaylord Texan is a most unusual and interesting facility. The property is unlike anything I have ever stayed in to date. The property in immaculate, the staff is very attentative, the room was above average in comfort and quality. The down sides included the location, if you don't have a car you are very isolated unless you want to... More 

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Colleyville, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 5, 2011

$20 to valet park for fourteen minutes is more than a little excessive, it is abusive! We had no choice except to valet park as my wife can walk only a short distance and I have a handy cap parking permit due to a left foot injury We did not see any handy cap parking spaces designated close to the... More 

Was this review helpful? Yes 2
Baton Rouge, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 4, 2011

We went to Gaylord for the LSU Oregon game. Starts with no order in valet. Looks out of control when you pull up. Then to the sports bar where they have 15 waiters and 2 bartenders. The watiers spend most of there time waiting on drinks because there is no way 2 bartenders can keep up with 15 waiters. Of... More 

Was this review helpful? Yes 1
Management response:

Thank you for your feedback regarding your recent stay with us. We take these types of reviews very seriously, and would like to be able to discuss your stay with you directly. Please feel free to contact us at Texanfeedback@gaylordhotels.com, and we will be happy to address your concerns with you. Thank you. More 

Boston, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed September 4, 2011

This is a massive conference hotel close to DFW and that is its only redeeming feature. It is perfect for a conference when you don't want your delegates going 'off base' and it works but the hotel has no sole it is just a massive hotel with some bars and restaurants and a lot of staff. Wont rush back but... More 

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1 review
5 of 5 stars Reviewed September 3, 2011

We just got back from our anniiversary stay at The Gaylord Texan Hotel on Lake Grapevine. haWe had an amazing stay. The staff was very attentive and everything was tip top. We expecially enjoyed the Paradise Springs Pool Complex. I would suggest getting a cabana like we did. With a limited amount of shade at the complex, it was extra... More 

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Farmers Branch, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2011

From the check in and out everything was great, the rooms were very clean and organized we loved it and the all the resort activities, pools out-door and the in-door pool was great and also the Paradise Springs is an added feature you must come and see and enjoy this Hotel eaven if its for just one overnight stay it... More 

Was this review helpful? Yes 1
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