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All 18 Grapevine hotels

Gaylord Texan Resort & Convention Center

4.0 of 5 Resort (All-Inclusive)   |   1501 Gaylord Trail, Grapevine, TX 76051
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67%
Ranked #12 of 18 hotels in Grapevine
Certificate of Excellence 2013
A recent review
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1,960 people have reviewed this hotel

Traveler rating
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    334
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich, Germany
1 review
3 of 5 stars Reviewed today NEW

I attended a conference. The hotel overall has a fairly nice setting (which I didn't have much time to experience), very solid conference facilities, and working conference services. More than $200 just for a room that is just "pretty normal" is a bit too intense. The usual in-room fridge is also cheap as usual so that you have to turn... More

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Spokane, Washington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed at all the Gaylord hotels, they are all well taken care of and the rooms are clean and have what a basic room requires. I guess I just don't understand the price point of these places, the parking is expensive when you have a 10 acre facility with nothing else but dirt and a swamp on the backside.... More

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San Jose, California
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I was here for a conference last week. The conference was awesome, the resort is nice enough, but they are a disaster in the billing department. Firstly, when I checked in at 2am, they told me my group rate included 1/2 price valet parking. When I checked out, I noticed that i was charged full price. When I said no... More

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Houston
Top Contributor
334 reviews 334 reviews
46 hotel reviews
194 helpful votes 194 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This review is NOT about the Gaylord Texan per se. We have stayed there several times in the past and it was EXCELLENT. This review is about how they handle RESERVATIONS. And how they deal with 2nd and 3rd party room sellers and websites. And it needs to be fixed. Tried to make a reservation for this past weekend. In... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

jtchapman, Thank you for providing your feedback in regards of your booking experience. On behalf of Gaylord Texan, I want to apologize about the trouble you had with booking through one of the third party travel agencies. Our team will investigate their website. I would recommend when booking online to go directly to "Gaylordtexan.com" it will direct you straight to... More

Chino Hills, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This Gaylord is fabulous! I was there for a weekend getaway with family and friends. The Italian restaurant was delicious and the servers were very attentive. We went to the spa and had services there were four of us and everyone enjoyed their service! The resort is very clean the staff was amazingly friendly and accommodating. The nightlife there was... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Jazidiva, Thank you for staying at our resort and providing your review in regards of your stay. We are pleased to know you had a fantastic time during your weekend getaway with your friends and family. We hope you get to come back soon! Thank you again, and hope you have a great day! More

Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They do say everything is bigger in Texas and the Gaylord lives up to that moto! With a massive "biodome" that contacts a fountain, restaurants, a riverwalk and a bigger version than the Real Alamo it's like Texas all under one Glass Roof. The staff is exceptional, from the hotel's private shuttle driver to the front desk. You are treated... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

swopey73, Thank you for staying at our resort and providing your review in regards of your experience! We are pleased to know you had a wonderful time with us and that our STARS were able provide exceptional service! Thank you again, and we hope you get to visits us again. More

Frisco, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I read tons of negative comments so I want to list a unbiased review. This place is what you make of it Pros- staff, rooms, overall walk ability of the resort Cons-food, prices for average working family We celebrated a special day and the staff went above and beyond. The rooms were spotless and we had a great time. If... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

techskills02, Thank you for staying at our resort! On behalf of Gaylord Texan, I want to thank you for providing your feedback online and letting us know about your experience. Our STARS strive to create a flawless service to our guests, and we are glad we were able to make your stay comfortable for your special day. We hope you... More

Austin, Texas
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The Gaylord Texan is a nicely designed resort hotel not far from the DFW airport. It has a huge glass roofed atrium that covers a nicely landscaped courtyard, with most of the rooms having balconies facing the courtyard. The rooms are comfortable, but not luxurious. The staff is very polite, and the grounds well maintained. There are three restaurants, a... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Redwolf_Journeys, Thank you for staying at our resort! We are glad you enjoyed your stay during your conference. We hope you get to come back soon. More

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I decided to stay at the Gaylord Texan since we had heard so many good things about it and had our ten year anniversary over Spring Break. So, I was excited when I was able to book a room for two nights while they had a special, and the price was really good. I booked through hotels.com... More

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GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Americagirl75, Thank you so much for staying at our resort and providing your review online! On behalf of Gaylord Texan I want to apologize for the service at the front desk and the room accommodation. Our hotel strives to create a comfortable environment to all our guest. We will make sure our front desk team is treating our guests with... More

Scottsdale, Arizona
Top Contributor
50 reviews 50 reviews
42 hotel reviews
114 helpful votes 114 helpful votes
1 of 5 stars Reviewed 1 week ago

There is a reason this place is rated so low. I got stuck in this situation bidding on Priceline. I get it for well under $80. It is right next to the airport but unlike EVERY hotel in the area they don't have a shuttle. They will gladly pick you up for almost $200 I got $100 rental car, $27... More

Was this review helpful? Yes
GaylordTexanResort, Customr Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

byuby5, On behalf of Gaylord Texan I want to apologize about the inconveniences you experienced. Please email me directly at tfeedbackmailbox@gaylordhotels.com so I can better assist you.Thank you. More

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Hotel Summarization (Beta)

What travelers say

  • Water park(79)
  • Lazy river(70)
  • Very nice(50)
  • Sports bar(29)
  • Room service(26)
  • Glass cactus(19)
  • Great Place(18)
  • Paradise Springs(17)
  • Riverwalk Cantina(15)
  • Outdoor pool(15)

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Grapevine
#12 Family Hotel in Grapevine
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Official Description (provided by the hotel):
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 
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Also Known As:
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texas Resort
Gaylord Texan
Gaylord Texan Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Hotel
Gaylord Texan Resort Convention Center

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