We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gaylord Texan Resort & Convention Center

Hotel website
Hotel deals
Hotel packages
1501 Gaylord Trail, Grapevine, TX 76051
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Gaylord Texan Resort & Convention Center
Professional photos View all
Browse nearby
Gaylord Texan Resort & Convention Center
Gaylord Texan Resort & Convention Center
Gaylord Texan Resort & Convention Center
Write a Review

2,523 reviews from our community

Traveler rating
    975
    739
    421
    220
    168
See reviews for
699
344
62
1,023
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (747)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2523)
  • Mar-May only
    (512)
  • Jun-Aug only
    (741)
  • Sep-Nov only
    (624)
  • Dec-Feb only
    (646)
All months
Melbourne, Australia
Top Contributor
145 reviews 145 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Checking into the establishment, it was quick and efficent, the check in lady was very attentive to my needs. Getting into my room, it was reasonable but for what they charge whike there is a conference, I was expecting more upmarket fittings. There was not a book in the room to highlight what was availablein the room. They charged a... More 

Was this review helpful? Yes
Hartland, Wisconsin
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

My room, the staff and amenities were very good. I travel extensively and Fitness is important when selecting a hotel. The facility at the Gaylord is terrible. The equipment is old, doesn't function properly and needs an update. I'm in Dallas once a month for the next 2 years and will not stay here until they upgrade their equipment to... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
52 reviews 52 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My room was good. Strangely housekeeping never made it to my room before 3pm. Did a nice job, just took a while to get to me. The reason I scored this place middle of the pack is because it is so isolated. If you don't have a car, you are kind of stuck here. 4 restaurants to choose from. Crazy... More 

Was this review helpful? Yes
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Itushla, Thank you for taking the time to provide us with feedback regarding your recent visit. I am glad to hear you liked your room and that you thought housekeeping did a nice job. Gaylord has the motto of "Everything in one place" so we find that most guests have no need to leave property once they arrive. For... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Went for a convention and stayed at the hotel. It is big, clean, affordable, nice restaurants, good service, not noisy! Definitely recommendable for business trips. Not family trips! There are 4 restaurants insides the hotel and a Starbucks coffee store.

Was this review helpful? Yes
Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a conference. Enjoyed the decorations throughout the hotel. Room was very clean and bed was super comfortable. Staff very friendly. Checked in early and checked out late which was not an issue. Would definitely stay here again.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 6 days ago NEW

Very slick & corporate. The staff is smiley-fakey-friendly. The room is clean, small, dark and drab, with noisy heating/AC. The car park valet tried to charge $20 we had already charged to our room, to get our car out of the garage. The common areas pump out recorded country music 24-7. The restaurants serve pre-made, microwaved, corporate, high-priced, over-spiced mush.... More 

Was this review helpful? Yes
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Michael S, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback seriously and your comments will be reviewed by the appropriate department leaders. If... More 

Cary, North Carolina
Top Contributor
67 reviews 67 reviews
64 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a large convention orientated hotel in the Gaylord overdone style. Once you get your bearings, the resort successfully offers something to everyone because it literally has it all. Was pleasantly surprised to be upgraded to a suite on the 5th floor overlooking the atrium and the room could not be any nicer. Loved having a balcony. The outdoor... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We came here on business and stay at the place where the conference I'd held for convenience sake. 1st our room was not what we reserved. It was late afternoon until we got into our room. We used the conceiour services for some thing and they booked them the next week after we were gone. Watch out as they nickel... More 

Was this review helpful? Yes
Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Dear Lphess, Thank you for taking time to provide us with feedback regarding your visit. I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback seriously and your comments will be reviewed by the appropriate department leaders. If you... More 

PA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We live in the DFW area and occasionally need a break from the everyday. We have stayed at this Gaylord location two times, with a little different experiences on each occasion. Our first visit to this hotel was a staycation for my husband and I. We spent a Friday evening here. The lobby area of the hotel is extremely welcoming... More 

Was this review helpful? Yes
ny
Top Contributor
51 reviews 51 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

A resort with an annex to a convention center which is decent size. Food was okay. Going off season from the water park or from the ice sculptures and x-mas decoration leaves less options for entertainment within the resort. Charge for may electric car on the parking garage of the convention center was a plus.

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Water park(39)
  • Lazy river(34)
  • Very nice(14)
  • Sports bar(6)
  • Room service(5)
  • Outdoor pool(5)
  • Riverwalk Cantina(4)
  • Paradise Springs(4)
  • Great Place(3)
Questions? Get answers from hotel staff and past guests. Ask a question

991 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (840)
Viewed
Dining (31)
Viewed
Hotel & grounds (232)
Viewed
Bathroom (32)
Viewed
Room/suite (138)
Viewed
Pool/beach area (41)
Viewed
View from room (71)
Viewed
Family/play areas (10)
Viewed
Business center/function rooms (4)
Viewed
Other (281)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (114)
Viewed
Amenities (1)
Viewed
Deluxe room (center view) (43)
Viewed
Pool (1)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Dining (2)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question