This place is smooth and quirky. It is has the business of hotelling down pat, including ever-pleasant personnel everywhere, and a kind of empty theme park motif. If you like it, you'll love it. If not, you'll tolerate it until the conference is over. First, take the Super Shuttle from the airport for $12, not the $51 "personal" ride. They... more

We live in the area and love this hotel. We stayed there about two years ago when my husband came home for vacation from Iraq. We will be staying there again this month when he returns for a vacation. We mentioned that he was home from Iraq for a visit and they upgraded our room at no extra charge without... more

My friends and I picked the Gaylord this year as one of our get away trips. It is not that far away (about 2 1/2 hrs.) but we had heard some nice things and decided to try it. The hotel is really pretty, grounds are well kept and clean and we really enjoyed it. The room had a nice view... more

My girl friends and I came to the Gaylord to have a fun girls Getaway. Everyone was very friendly and informational. Most hotels hide what the Gaylord calls a Resort Fee in their rates and charge you more on taxes. I liked that they broke it down and let you know what you were paying for. We had extra request... more

This was one of the biggest rip-off places I've been to in my 20 years of business travel. The cost of the hotel rooms was inflated - standard was of economy hotel rooms, and there were light bulbs out (and no one fixed when asked). There are mandatory fees for stuff you don't want/need. Acres of land and empty parking... more

Stayed here with our family for a week, while my husband attended a conference. Our kids (all under the age of 6) loved the special events they had as part of their Summer promotion: train displays, art in the atrium gardens, roving performers, fireworks on Friday nights. Service was consistently good. Food is waaaay overpriced, but there are a lot... more

This property seems to be designed and operated to separate their guests from as much money as possible, without delivering high quality service. Daily "resort fee" for amenities usually included in the room rate, plus daily self-service parking fees push the cost well above the value delivered. The room size and appointments are ordinary. For example, the bath towels are... more

This is a very large resort hotel on Lake Grapevine. The interior is a huge atrium with a replica of the San Antonio River walk and an old Spanish mission. Everything was clean and the food was superb. My only problem was the restaurant prices (bordering on ridiculous)... the hotel is isolated so there is really no place to go... more

Don't fall for their anniversary package! We had $350 Suite and it was terrible. Other side of our bedroom wall was the ice machine for the floor. We heard it all night. View was terrible. Staff didn't care. We asked about Saturday breakfast at 1030am, told eerything was closed -go to Cracker-Barrel off property. Then as we walk back to... more