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Hampton Inn and Suites Dallas - DFW Airport North / Grapevine

Certificate of Excellence
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1750 State Highway 121 North, Grapevine, TX 76051
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Hampton Inn and Suites Dallas - DFW Airport North / Grapevine
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Hampton Inn and Suites Dallas - DFW Airport North / Grapevine
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236 reviews from our community

Traveler rating
    134
    65
    28
    7
    2
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76
27
16
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (236)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, very good location, staff was friendly and very helpful. Very nice rooms, and lobby was comfortable. Parking is free and easy walk to the door. Not much noise from outside if any at all. Will stay at this location again.

Review collected in partnership with Hampton

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Greenville, Texas
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel due to it's location close to Grapevine Mills Mall. We had our three year old son and were staying for the purpose of taking him swimming in the in-door pool and going to LEGOLAND. It was a lovely and relaxing stay. The facilities at this hotel are clean, and the staff is courteous. We especially liked... More 

Review collected in partnership with Hampton

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We normally stay at Hilton brand hotels and have just finished traveling through 5 states. This Hotel has the greatest care to details and service we have seen. Our stays are usuall normal with nothing notably bad occurring (why we love Hilton brands), but Adam at the front desk offers exceptional customer care which deserves a review !

Was this review helpful? Yes 1
Dallas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

For me this is a great time away from reality hotel. It is centrally located in Grapevine which makes it easy access to any where you could think to go. Staff is always friendly and very informative. I have even brought my children out on a weekend getaway. They especially love the shuttle rides to the mall and having access... More 

Review collected in partnership with Hampton

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed in a King suite for our daughters prom weekend. The location and size was perfect for the occasion. The only complaints I have is the plumbing, the shower was leaking bad enough to spray backwards all over the wall and on to the floor. The toilet ran constantly. The customer service was great and although you can... More 

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Colleyville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I live nearby this hotel but my boyfriend and I decided to get a room for the night because we were celebrating a friends wedding. The reception was held at a restaurant on Main St. in Grapevine. The hotel provides a free shuttle service to all their guests, which was extremely convenient. The shuttle service is 24 hours and they... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here for the nascar race. was a good hotel at a good price. hampton inns are usually a safe bet and this one was a good choice. staff was very friendly and helpful. breakfast was hot, didnt care for the turkey sausage, had 2 waffle makers

Was this review helpful? Yes 1
Skiatook, OK, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Hampton is a clean and has a great breakfast area that has been remodeled and the staff is very helpful and always willing to help. The rooms are very clean and are up to date. The Business center is great with all the equipment and supplies needed. Over all the Hotel is great for the business traveler.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel stay was perfect--from the shuttle to the breakfast and the room accommodations.... until they ruined it on the last morning. The maids started knocking on our door to wake us up and get us to leave at 10AM when our do not disturb note was on the outside of the door. To make matters worse, they called 5... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Michael B, General Manager at Hampton Inn and Suites Dallas - DFW Airport North / Grapevine, responded to this review

I'm so sorry to hear about you being woken up. Our goal is that everyone gets a restful sleep while here, and I apologize that didn't happen for you. Thank you for letting us know as I will address it with that person so that we can get that corrected. We thank you for staying with us, and hope that... More 

Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed March 31, 2015

airport shuttle was well over an hour after saying they would pick us up in 15 minutes. Driving was wreckless and talking on her cell as guest were trying to load up luggage and hold the doors open for other guests. breakfast was poor no coffee and most of the main items were not refilled and unhappy guests all over... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael B, General Manager at Hampton Inn and Suites Dallas - DFW Airport North / Grapevine, responded to this review

Dear WarmWeather2013 I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and... More 

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