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All 18 Grapevine hotels

Embassy Suites Hotel DFW Airport North/Outdoor World

3.5 of 5 Hotel   |   2401 Bass Pro Drive, Grapevine, TX 76051
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81%
Ranked #9 of 18 hotels in Grapevine
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bryon And Rhond... S Sour Lake, United States
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410 people have reviewed this hotel

Traveler rating
    206
    125
    46
    20
    13
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138
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Sour Lake, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a well-run Hotel with very helpful and friendly workers. The noise from the lobby carried too loudly up to the 7th floor, but their were several family reunions that could explain that problem. Lots of room and well laid out in the room. Elevators are situated for a quick trip from and to any part of the hotel.... More

Review collected in partnership with Embassy Suites Hotels

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longview, tx
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We met my Mom in Dallas for a long weekend. This hotel is only 2.5 miles from DFW airport, so it was extremely convenient. The check in service was a little slow and they had a little difficulty getting 3 room keys that would work. However, the hotel is beautiful and very clean. Our 2 bed suite was spacious. The... More

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Tyler, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed just one night for a fun weekend in town. The pool issues had been dealt with and our boys (3, 7) thoroughly enjoyed both the pool and hot tub. The room was clean and spacious. We love the added bonus of closing a door on the bedroom so mum and dad can stay up after the children are... More

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Detroit area
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling for business at Christmas time. The hotel was decorated with lovely holiday decorations, and the snack/drink reception at happy hour was quite nice. Overall, the quality of the room met my expectations - it was clean, decor was good, more than enough towels. I had specifically asked for a quiet room away from the elevator and that had a... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed 2 nights, but it was wonderful Beautiful suites, great breakfast buffet with omelet bar and then free happy hour from 5:30-7pm every night. Great stay... The lake was close and the mall was even closer.

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Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you for such a great review. I'm very glad to see that you enjoyed so much about your stay! We do hope to have you back again soon, and we'd be happy to give you a ride to that mall and back. More

1 review
1 of 5 stars Reviewed 1 week ago

we stay at this hotel in same room and something is always wrong in this room. presidantal suite called william d tate suite. bad room they downgraded us to a smaller room not happy. please consider going someplace else.

Review collected in partnership with Embassy Suites Hotels

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Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

I'm sorry that you've had multiple bad experiences at our hotel. I can assure you that we do have a team of people here that care and do their best to create a great environment for our guests to experience. Our Presidential Suite it one of a kind and enjoyed regularly and it was certainly unfortunate that it had to... More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has really gone downhill since we stayed here five years ago. The pool was freezing and green and murky (I have a pool, so I know what it should look like). The laundry room smelled TERRIBLE and looked even worse. The machines were broken and filthy, and the dryers were vented into each other so the clothes never... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

As the Assistant General Manager of the hotel I would like to sincerely apologize for poor stay you experienced. I can assure you that we talk and teach daily the importance of Making it Right for our guests and team members alike and I'm sorry this did not happen for you as you certainly deserve to receive a comfortable and... More

Dallas, Texas
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We "upgraded " to the 11th floor with the added "free snacks/ non alcoholic drinks" for $28 extra only to be told the machine was broken and had yo call each time to maybe get 50% of what the kids wanted. The room was spacious however the A/C was broken, toilet lose and never fixed, window with lake view dirty... More

Was this review helpful? Yes
Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you for choosing to stay with us for your holiday weekend. I do apologize that things did not go as well for you as they should have. We are continually working to improve on our guest service especially and I can assure you we will be reviewing these comments again with our engineering team in regard to the response... More

Muskogee, Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we travel we almost always stay at an embassy suites. We arrived on a Sunday and it was not too busy. The lady at the front desk didn't realize we were Hilton Honors members and hurriedly gave us our keys, seemed like she was In a hurry... Not sure why, the hotel didn't seem not very busy. Later when... More

Was this review helpful? Yes
Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you for being a loyal Hilton Hhonors traveler. We do appreciate you choosing to stay with us and with Embassy Suites as you travel the country. I'm glad to see that one of our Front Desk Team Members fixed things for you quickly and I thank you for your understanding and patience during your stay. We have had our... More

Long Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was incredibly helpful and kind and the food was great. My sinuses didn't agree with the smell of the room cleaner they use and it made me stuffed up and I sneezed a lot when I was in there. Everything else was fantastic and I would stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Joshua G, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you for review. I'm very glad you enjoyed the overall stay and thank you for your compliments for the team. We're always happy to make some modifications for you to make you more comfortable so at our hotel or any Embassy Suites just let us know if a particular cleaner is bothersome and we'd search for another. More

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Additional Information about Embassy Suites Hotel DFW Airport North/Outdoor World

Address: 2401 Bass Pro Drive, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel DFW Airport North/Outdoor World 3.5*
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Also Known As:
Embassy Suites Grapevine
Grapevine Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Grapevine #6 Family Hotel in Grapevine #6 Business Hotel in Grapevine
Hotel Class
Official Description (provided by the hotel)
Embassy Suites Outdoor World is located in the heart of the Dallas Fort Worth metropolitan area just 1.5 miles north of the Dallas Fort Worth International Airport. Guests will be treated to sophisticated service in any of our 329 two room suites. With 20,000 square feet of meeting space, groups will experience the AAA 4-diamond hallmark service for which we are known. Nearby historic Grapevine features six wine tasting rooms and antique shopping on Main Street. Connected to the hotel is the world renowned Bass Pro Shop. It's a wonderful and convenient side trip for the outdoor sports enthusiast. Grapevine Mills Mall offers over 200 specialty stores, restaurants and entertainment venues. Tucked between the cities of Dallas and Fort Worth, Grapevine is central to museums, sporting events and landmark venues for leisure guests and large groups. Embassy Suites Outdoor World is a member of Hilton Honors program. ... more   less 
Number of rooms
329

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