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Embassy Suites Hotel DFW Airport North/Outdoor World

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2401 Bass Pro Drive, Grapevine, TX 76051
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Embassy Suites Hotel DFW Airport North/Outdoor World
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559 Reviews from our TripAdvisor Community

Traveler rating
    291
    156
    69
    27
    16
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185
66
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220
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, North Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My family and I were in Dallas from out of state for my nephew's graduation. As a business traveler, Embassy Suites is my go-to hotel. I was confident this location would meet the standard....not quite. We reserved 3 rooms for the weekend and let me begin by saying, the staff was extremely helpful in satisfying our requests to the best... More 

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Riverside, CA, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The Embassy Suites is a fine hotel, with clean, classy, and comfortable rooms. The food was excellent and plentiful. Unfortunately this hotel is isolated along with The Bass Pro Shop. There is no other shopping anywhere near. The gift shop hours are limited ,and the prices are outrageous. I caught a cold on the airplane, and the gift shop was... More 

Review collected in partnership with Embassy Suites Hotels

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Huntington Station, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Embassy Suites is almost always a good bet. The daily breakfast and managers reception are expense account/per diem savers! Rooms are clean and comfortable. The hotel airport shuttle is great, DFW is a huge airport and the drivers know the ropes. Saturday nights get a bit crazy with children's pool parties so take that into account. There's an indoor walkway... More 

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St. Peters, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one evening for a business trip. Shuttle from airport to hotel was timely and courteous. Check-in very efficient. Nice room, very quiet. Restaurant for dinner and hotel breakfast the next morning didn't disappoint. Conference room was well set and comfortable. Definitely a good experience. Wish I would have had more time to explore next door.

Review collected in partnership with Embassy Suites Hotels

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Sandy Springs, Georgia
Top Contributor
108 reviews 108 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was very close to the airport and to the Gaylord Convention Center. The staff was nice and accommodating. We ate at the restaurant which the staff and food was great. We had some coffee at the in-house Starbucks was amazing. The rooms were perfect well kept and large. They were quiet and lighting perfect for sleeping as that is about... More 

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Senior Contributor
35 reviews 35 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Really needs a remodeling/refreshing. Has a bit of a musty smell. Of course, the floods that were occurring during our visit might have contributed to that. But a thorough cleaning would be great. I can tell it was once very nice, especially for families. Service was excellent--no complaints there. Breakfast was acceptable, but very crowded. We probably wouldn't go again,... More 

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Denver, Colorado
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Good breakfast and happy hour. Very good location with free shuttle to DFW airport and the nearby mall. Rooms are tired and need updating. Worn carpet. Closet door hard to open and close because of a missing piece. Poor lighting. Also because of the water feature in the atrium, indoor pool, and the wet spring weather, they had to run... More 

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Wichita, Kansas
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and our three children and their families met here for a family trip and we loved the place. The hotel employees were so helpful and ready to do anything they could to make our stay just perfect. The free breakfast was great, the happy hour was perfect and the rooms were very nice. It was so nice to... More 

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Manager_OutdoorWorld, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you so much for taking the time to write about your recent stay with us at the Embassy Suites Outdoor World. The fact that you and your entire family were able to enjoy the time you spent with us means everything in the hotel business. It was our pleasure to serve you and we hope to see you again... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were only there for brief periods during our stay as we were at a conference in another hotel but the stay was quiet clean and great food. Highly recommend. They were very accommodating for shuttle/taxi requests as well as in room dining service.

Review collected in partnership with Embassy Suites Hotels

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Manager_OutdoorWorld, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you so much for taking the time to review your recent experience at the Embassy Suites Outdoor World. While you may not have been in our hotel during much of your stay, we are thrilled to hear that while you were with us, you had a wonderful time. Please come back and see us again!!! More 

Downers Grove, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Stay away...very nasty staff..was told I would be called when a room became available. I was never called despite rooms being available and given to other customers who arrived after me. No apologies...I got an "it happens"

Review collected in partnership with Embassy Suites Hotels

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Manager_OutdoorWorld, Manager at Embassy Suites Hotel DFW Airport North/Outdoor World, responded to this review

Thank you taking the time to write about your recent experience. We take your feedback very seriously as we are constantly looking for ways to improve our operation. First, let me apologize for the treatment you received. Anything but the highest level of customer service is not satisfactory to us. We're incredibly sorry that you had to wait for a... More 

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