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All 18 Grapevine hotels

Holiday Inn Express Hotel & Suites DFW - Grapevine

2.5 of 5 Hotel   |   309 State Highway 114 West, Grapevine, TX 76051
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Ranked #15 of 18 Hotels in Grapevine
A recent review
4 of 5 stars reviewed 2 weeks ago
Pat S
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80 reviews from our community

Traveler rating
    31
    24
    13
    3
    9
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18
8
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was undergoing some renovation's while we were there. We stayed on the third floor which was mostly complete. Our room was very nice and clean, very roomy. The only thing I noticed was the tub was very slick. I had to be very careful not to fall in it. No texture on the bottom at all. Other than... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We appreciate your time and effort to send us a review of our hotel. It is very nice to know that you enjoyed your spacious and clean room along with exceptional service that we provide. Thank you for bringing to our attention your feedback regarding the slippery tub and the dead flowers outside the front door. We will forward this... More

Bozeman, Montana
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So at 180 a night I think it ok to have some basic expectations. For one, when I hotel is being renovated, tell me up front and give me a price break for the hassle of dealing with taped down rugs and hand written signs, the smells of fresh paint etc. Second, when the t.v. does not pick up signal... More

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Grapevine for your previous stay. We would like to sincerely apologize for any inconveniences you endured during your stay with us. Our hotel is finishing up a complete renovation and we are expecting to make our guest feel even more at home with a great new appeal. Our team is... More

Aubrey, Texas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stopped in here just to get some much needed sleep. When we walked in the door a few feet from us a copper light fixture fell from the ceiling to the floor. We were not told when we booked that the hotel was under remodel and construction going on all over. We stepped out to eat and when we got... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are very disappointed to learn that you did not enjoy your stay with us. I assure you this not a typical experience at our hotel. Our team is here to ensure our guests receive an exceptional stay and maintain a safe environment. We are truly sorry if that was not your experience. Rest assured the comments you made will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great place to park for air travel from DFW. The staff of drivers / front desk are great especially April. Very polite, friendly, and professional. Wait times at the airport are usually 10 minutes or less after you request your pickup. The shuttle leaves every half an hour which makes it convenient for all departure times.

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are excited to hear that you enjoy our hotel, staff, and shuttle service. We will pass on your wonderful comments to April and the Team. We look forward to seeing you on your next trip to Grapevine! More

Brisbane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

We had an overnight stop between flights and this hotel was just what we needed - free hotel shuttle (we phoned reception on our arrival and she told us where to wait (at the Grey Shuttle Pickup sign) and was able to tell us the bus was only 10 mins away), is in a quiet area, close to restaurants, and... More

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for sharing your wonderful experience at our hotel. We are thrilled that you enjoyed the hotel, shuttle, and breakfast. We expect to be completely finished with our renovation very soon and we hope you will come see our new, updated look on your next visit to Grapevine! More

North Potomac, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014

The hotel is under renovation, yet the staff made sure that my stay was as comfortable as it could ever be. Shyree and Pricia gave me rides to and fro the airport - thy provided outstanding customer service to me! When I reported that the air conditioner in my room was not functioning properly, the technician on duty changed it... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are thrilled to learn that you had a great experience during your recent stay. We will share your comments with Priscia, Shyree, and the maintenance team. We look forward to seeing you on your next trip to Grapevine! More

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 5, 2014

I've waited over a month in hopes that I would be contacted by management or by Holiday Inn corporate about our issues, but that hasn't happened so I'm assuming our issues were swept under the rug. We booked a one night stay through a third party booking company that we generally use. We arrived fairly late, around 9pm. We were... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

I am very disappointed to learn that you feel that your stay was not to the standards we strive to achieve. I assure that all issues that were noted have been looked into. We did not find any rooms to be unsafe or with exposed electrical outlets. We maintain a regular preventative maintenance schedule to ensure all items are working... More

Ransom Canyon, Texas
1 review
5 of 5 stars Reviewed August 3, 2014

Our family met here for a reunion. Keith Buffin and staff were terrific! They were helpful and efficient. We enjoyed breakfast and were pleased that the staff did not mind that we remained in the area long after breakfast hours were over. Val

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Val, I am thrilled that you found Keith and our staff were terrific and that you and your family had the opportunity to visit in our beautiful lobby. Thank you for choosing the Holiday Inn Express & Suites Grapevine and we look forward to your next visit. More

Caribbean
Top Contributor
113 reviews 113 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 1, 2014

We got this hotel via Hotwire. The price was super for a 3* and the hotel was extremely good value. The lobby is small, nicely decorated and cheerful. Front Desk staff helpful, friendly and polite. Room is dated in decor but clean and not shabby at all. Fridge, microwave and tea/coffee making facilities. All rooms are soon to be re-decorated... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind, and detailed response. We are pleased that your found our front desk staff helpful, friendly and polite. And I agree that our shuttle drivers are friendly and helpful and they always go out of their way to assist our guests. We look forward to the next time you stay with us in one of our... More

Dallas, Texas
1 review
5 of 5 stars Reviewed July 31, 2014

I stayed for the weekend and when I got there my room wasn't ready. Waited about 45 mins, front desk guy realized it and upgraded me to a suite. Can't beat that! Especially since I only paid $50/ night through Hotwire's mystery hotels. Room service crew was always nice and friendly, asked me if I needed my room cleaned and... More

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for sharing Paru. We are thrilled that you found our employees nice and friendly and that you were upgraded to a suite! We look forward to seeing you on your next trip to Grapevine. More

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Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

Address: 309 State Highway 114 West, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites DFW - Grapevine 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Dfw - Grapevine
Holiday Inn Grapevine
Holiday Inn Express Grapevine
Grapevine Holiday Inn

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