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Holiday Inn Express Hotel & Suites DFW - Grapevine

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309 State Highway 114 West, Grapevine, TX 76051
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Holiday Inn Express Hotel & Suites DFW - Grapevine
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Holiday Inn Express Hotel & Suites DFW - Grapevine
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117 Reviews from our TripAdvisor Community

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Traveler rating
    61
    29
    14
    4
    9
See reviews for
27
10
8
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (43)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (22)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW

I always stay at this hotel and always meet new people at the front desk.This visit Maria checked us In.This young lady has a beautiful smile and spirit she was sweet and she explain everything I needed to know. It looks like she never goes home.( they better keep her) .my room was clean the breakfast was really good and... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Dear Traveler. Thank you for your kind words. We appreciate you loyalty and your continued trust in our hotel and staff. We will let Maria know that you were pleased with her service. We hope to welcome you back again soon. More 

Germany
1 review
5 of 5 stars Reviewed 1 week ago

Maria at the front desk was wonderful. Cheerful, helpful and an excellent ambassador for Holiday Inn Express. The room was clean and the king size bed comfortable. I would recommend this hotel and Maria to any one tired of ho hum hotels

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear Maria was helpful. We take pride in making our guest feel like the Holiday Inn Express & Suites Grapevine is their "home away from home." We hope to welcome you back soon. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff at front desk were efficient and friendly. They were helpful to assist our group in finding a good restaurant, as well as giving us offers for appetizers. Rooms and amenities were excellent. Sonia made each morning a delight with her smile and a wonderfully stocked breakfast bar. All in all, it was a pleasant stay for all of us.

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Lyndi, I am pleased to hear that our staff were helpful in suggesting restaurants in the area for your dining needs. We will let Sonia know that her hospitality and smile made your breakfast experience delightful. We hope to welcome you back to the hotel in the near future. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

the staff here at the holiday inn grapevine have been so accommodating and hospitable. everyone was so friendly and awesome, especially Maria and Kelsey. joseph the shuttle driver was the first staff member I met and set an awesome tone for the rest of my stay. hotel smelled fresh, rooms were clean, and the house keepers were smiling and friendly... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Dear Guest, Thank you for your kind review! I am very pleased to hear that Joseph, Maria and Kelsey made your stay pleasant. It's definitely a boost for us every time we hear positive reviews such as this. We are always pleased to be your Home Away from Home. More 

London, United Kingdom
Top Contributor
124 reviews 124 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Things didn't start to well as the hotel was very difficult to find and the check in was slow but once we were in our room everything was as expected. There are plenty of walk to restaurants and the hotel has a nice outdoor pool.

Was this review helpful? Yes
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hello Suzanne, Thank you for your positive comments and I am pleased that you had a good stay overall. However,I apologize for the inconveniences that you experienced during check in. Thank you and we look forward to seeing you soon. More 

Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

It was my first time staying at a Holiday Inn Express.Honestly I didn't know what to expect about this hotel being such an small property. To my surprise and delight it was such a beautiful clean place . The manager on duty Maria was amazing she took great care of me. I didn't even know I was a club member... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Dear Mr. Rogers, Thank you for your kind review! Our location and recent renovation are definitely some of the things we are most proud of about our hotel. We are also excited to hear that Maria went above and beyond to make your stay at the Holiday Inn Express & Suites Grapevine memorable! We hope to welcome you back again... More 

Lancaster County, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My mother passed away and my wife and I needed a place to stay that would be near the funeral home and cemetery so we chose this hotel based on price and location (and that I am a platinum IHG member). I was in no mood for anything to go wrong and, it didn't. I want to give a special... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for you kind review. Please except our condolences during the loss of your mother. I am pleased to hear that you found our location to your liking and I am glad to know Elizabeth and the staff made your family comfortable during this difficult time. Thank you for your business and for choosing the Holiday Inn Express &... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 14, 2015

I stay here at least once a month for a week and it's always a pleasure. The front desk staff are all friendly and always greet you with a smile and an hello and make you feel like you are part of the family. Maria is wonderful and always helpful and makes sure I have the room I like when... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Paul, Thank you for your 5 star review!! It brings us a lot of pride and joy to hear that you are an avid fan of our hotel. Our staff is always willing to go above and beyond to assist all of our guests. We appreciate your business, your loyalty and your trust! We will see you back soon!! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed May 9, 2015

I did the Park and ride to the airport and it was easy. Maria was a excellent and very professional driver. If you are looking for a place to park your vehicle and get a ride to the airport this location is close and easy to access.

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Ryan, thank you for taking the time to write a review. Maria will be happy to hear that you shared kind words about her and we appreciate you sharing your experience with other travelers. We look forward to seeing you again soon! More 

1 review
5 of 5 stars Reviewed May 3, 2015 via mobile

Dawn is awesome! She has made our team stay amazing. Her and the team has gone above and beyond to make are stay extremely comfortable. Whenever I have to come back I will be staying here. Thanks!!!!!

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Grapevine. We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. We are looking forward to have you again as a guest in our hotel. More 

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53 photos of this hotel

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Room/suite (24)
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Business center/function rooms (2)
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Other (9)
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