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Holiday Inn Express Hotel & Suites DFW - Grapevine

2.5 of 5 309 State Highway 114 West, Grapevine, TX 76051
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Holiday Inn Express Hotel & Suites DFW - Grapevine
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Holiday Inn Express Hotel & Suites DFW - Grapevine
Holiday Inn Express Hotel & Suites DFW - Grapevine
Holiday Inn Express Hotel & Suites DFW - Grapevine
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90 reviews from our community

Traveler rating
    38
    26
    13
    4
    9
See reviews for
22
9
5
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (22)
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again in February. The shuttle was with us in 15 mins which was great. On arrival we were welcomed with a smile and checked in very quickly. I had made a points booking for 4 days but due to system limitations had 4 separate bookings. The receptionist sorted them all out so we had the same room for... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about our hotel. Thank you for making our hotel your second home when you are in Grapevine. Our staff are always ready to help you with anything. We will be sure to let our team know they made a positive impact on your stay. We look forward... More 

Ladd, Illinois
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello all... I had the pleasure of traveling to Dallas (again) for business. As it was determined to be a busy time, our Dallas business customer service department made a recommendation and (ultimately) the reservations at the Holiday Inn & Suites in Grapevine. With our early evening arrival at KDFW, we called the hotel for their courtesy shuttle and were... More 

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for taking the time to write such a detailed review about our hotel. We are thrilled you enjoyed every aspect of your stay with us. Our location is one of the things we are very proud of. We are so fortunate to have a property in the heart of Grapevine. Thank you for choosing the Holiday Inn Express... More 

San Marcos, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel! Great staff! Shuttle transportation worked out perfectly! Never made me feel like I was asking for too much! Always welcomed with smiles! :) The breakfast host, Ana, was very friendly made bkfst a great experience for the kiddos. The kiddos enjoying digging in hotel's treasure box of toys & coloring.

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Ana know that she made a positive impact during your stay. Thank you for choosing the Holiday Inn Express & Suites Grapevine. More 

Fort Smith, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay at this hotel any time we visit the Dallas area. It's easy access to major highways and the quaint town of grapevine make it ideal for our family. Close proximity to the airport and the free shuttle are also a huge plus. The rooms are a great size for the cost and the staff is always friendly, the... More 

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for taking the time to give us your feedback about your recent stay at our hotel. We are glad that you found our location convenient and you were able to explore the area. Thank you for choosing the Holiday Inn Express & Suites Grapevine and we look forward to your next visit. More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After our first night in the hotel we noticed that the heating/air unit was not functioning well and that the tub did not drain properly. When we left the next day we called these things to the attention of the folks at the front desk. Upon our return we saw the note from maintenance saying they fixed the tub problem... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are truly sorry that you did not enjoy your stay with us and are disappointed to hear that you did not feel valued as our guest. We work hard to ensure all items are working properly in our rooms and we are happy to move our guests when needed or requested and upgrade our platinum members as we did... More 

San Antonio, Texas
Top Contributor
59 reviews 59 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 9, 2014

We stayed here in November prior to flying out to Japan. The hotel was clean and the room comfortable. Bedding is very pillowy and relaxing...all the standard ammenities in the room, hair dryer, wi-fi/internet, coffee maker, etc.. Shuttle to the airport leaves every 30 minutes, and they offer extended parking for only $33.00 for up to two weeks! Which is... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back on your next trip to Grapevine. More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed December 1, 2014

My partner and I were stranded in Dallas overnight last night and were helped out in finding transport and accommodations overnight by Michelle and Neo. They were both SO incredibly helpful and friendly. They helped us find food and even helped get us some toiletries, which were all in our checked luggage. The hotel and rooms were immaculate, and having... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind review! We truly appreciate your kind words about Neo and Michele. We are very happy to hear that our staff and service met your needs and expectations. We take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you back soon to the Holiday Inn Express & Suites... More 

Bonita Springs
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 30, 2014

This hotel is great. We have spent time here visiting family several times in the last few years. They have just updated it and you certainly get a good bang for your buck. The staff is always very caring and helpful. We plan to stay here each time we visit the area.

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for staying with us again. It brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Thank you for choosing the Holiday Inn Express & Suites Grapevine and we look forward to your next stay with us. More 

1 review
5 of 5 stars Reviewed November 25, 2014

I have really enjoyed my month long stay here. Susan, Dana,Karla,Maria, Lindsey, Elizabeth, Victoria, Joe,and Neo and all other employees have been just awesome, like family..................................................

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We are very happy to hear that our staff made you feel at home. This is really on of the things that we try to maintain in our hotel. Thank... More 

texas
Top Contributor
53 reviews 53 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 20, 2014

We got this hotel on a short stay when we were stuck at dfw airport. The front desk helped us out with toothbrushes and combes. They were all very sweet! I thought the rooms were big and spacious. The beds were very comfy. The water was hot and perfect! They have a very good breakfast. These people try to accomadate... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Grapevine. We are thrilled you enjoyed your stay. We strive to ensure our property excels in customer service while offering a clean, comfortable hotel for all of our guests. Thank you for your business! More 

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Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

Address: 309 State Highway 114 West, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites DFW - Grapevine 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Dfw - Grapevine
Holiday Inn Grapevine
Holiday Inn Express Grapevine
Grapevine Holiday Inn
Hotel Style:
#11 Family Hotel in Grapevine

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