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Holiday Inn Express Hotel & Suites DFW - Grapevine

2.5 of 5 309 State Highway 114 West, Grapevine, TX 76051
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Holiday Inn Express Hotel & Suites DFW - Grapevine
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Holiday Inn Express Hotel & Suites DFW - Grapevine
Holiday Inn Express Hotel & Suites DFW - Grapevine
Holiday Inn Express Hotel & Suites DFW - Grapevine
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85 reviews from our community

Traveler rating
    35
    25
    13
    3
    9
See reviews for
20
9
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in November prior to flying out to Japan. The hotel was clean and the room comfortable. Bedding is very pillowy and relaxing...all the standard ammenities in the room, hair dryer, wi-fi/internet, coffee maker, etc.. Shuttle to the airport leaves every 30 minutes, and they offer extended parking for only $33.00 for up to two weeks! Which is... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back on your next trip to Grapevine. More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My partner and I were stranded in Dallas overnight last night and were helped out in finding transport and accommodations overnight by Michelle and Neo. They were both SO incredibly helpful and friendly. They helped us find food and even helped get us some toiletries, which were all in our checked luggage. The hotel and rooms were immaculate, and having... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind review! We truly appreciate your kind words about Neo and Michele. We are very happy to hear that our staff and service met your needs and expectations. We take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you back soon to the Holiday Inn Express & Suites... More 

Bonita Springs
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great. We have spent time here visiting family several times in the last few years. They have just updated it and you certainly get a good bang for your buck. The staff is always very caring and helpful. We plan to stay here each time we visit the area.

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for staying with us again. It brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Thank you for choosing the Holiday Inn Express & Suites Grapevine and we look forward to your next stay with us. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have really enjoyed my month long stay here. Susan, Dana,Karla,Maria, Lindsey, Elizabeth, Victoria, Joe,and Neo and all other employees have been just awesome, like family..................................................

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We are very happy to hear that our staff made you feel at home. This is really on of the things that we try to maintain in our hotel. Thank... More 

texas
Top Contributor
51 reviews 51 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got this hotel on a short stay when we were stuck at dfw airport. The front desk helped us out with toothbrushes and combes. They were all very sweet! I thought the rooms were big and spacious. The beds were very comfy. The water was hot and perfect! They have a very good breakfast. These people try to accomadate... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Grapevine. We are thrilled you enjoyed your stay. We strive to ensure our property excels in customer service while offering a clean, comfortable hotel for all of our guests. Thank you for your business! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 6, 2014

The hotel was undergoing some renovation's while we were there. We stayed on the third floor which was mostly complete. Our room was very nice and clean, very roomy. The only thing I noticed was the tub was very slick. I had to be very careful not to fall in it. No texture on the bottom at all. Other than... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We appreciate your time and effort to send us a review of our hotel. It is very nice to know that you enjoyed your spacious and clean room along with exceptional service that we provide. Thank you for bringing to our attention your feedback regarding the slippery tub and the dead flowers outside the front door. We will forward this... More 

Bozeman, Montana
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 30, 2014

So at 180 a night I think it ok to have some basic expectations. For one, when I hotel is being renovated, tell me up front and give me a price break for the hassle of dealing with taped down rugs and hand written signs, the smells of fresh paint etc. Second, when the t.v. does not pick up signal... More 

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Grapevine for your previous stay. We would like to sincerely apologize for any inconveniences you endured during your stay with us. Our hotel is finishing up a complete renovation and we are expecting to make our guest feel even more at home with a great new appeal. Our team is... More 

Aubrey, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 25, 2014

Stopped in here just to get some much needed sleep. When we walked in the door a few feet from us a copper light fixture fell from the ceiling to the floor. We were not told when we booked that the hotel was under remodel and construction going on all over. We stepped out to eat and when we got... More 

Was this review helpful? Yes
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are very disappointed to learn that you did not enjoy your stay with us. I assure you this not a typical experience at our hotel. Our team is here to ensure our guests receive an exceptional stay and maintain a safe environment. We are truly sorry if that was not your experience. Rest assured the comments you made will... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

This is a great place to park for air travel from DFW. The staff of drivers / front desk are great especially April. Very polite, friendly, and professional. Wait times at the airport are usually 10 minutes or less after you request your pickup. The shuttle leaves every half an hour which makes it convenient for all departure times.

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We are excited to hear that you enjoy our hotel, staff, and shuttle service. We will pass on your wonderful comments to April and the Team. We look forward to seeing you on your next trip to Grapevine! More 

Brisbane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

We had an overnight stop between flights and this hotel was just what we needed - free hotel shuttle (we phoned reception on our arrival and she told us where to wait (at the Grey Shuttle Pickup sign) and was able to tell us the bus was only 10 mins away), is in a quiet area, close to restaurants, and... More 

Was this review helpful? Yes 1
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for sharing your wonderful experience at our hotel. We are thrilled that you enjoyed the hotel, shuttle, and breakfast. We expect to be completely finished with our renovation very soon and we hope you will come see our new, updated look on your next visit to Grapevine! More 

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Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

Address: 309 State Highway 114 West, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites DFW - Grapevine 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Dfw - Grapevine
Holiday Inn Grapevine
Holiday Inn Express Grapevine
Grapevine Holiday Inn

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