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Hilton Garden Inn DFW North Grapevine

3.0 of 5 205 West State Highway 114, Grapevine, TX 76051
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Certificate of Excellence 2014
Hilton Garden Inn DFW North Grapevine
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Hilton Garden Inn DFW North Grapevine
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275 reviews from our community

Traveler rating
    162
    79
    21
    7
    6
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67
43
18
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irving, United States
1 review
5 of 5 stars NEW

Great Staff - Friendly and Attentive. Having the shuttle available to take you where you need to go within the 5 mile radius was awesome. The shuttle drivers were friendly and professional. The breakfast was good. The Room was nice with good ammenities.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 1 week ago

I absolutely LOVED the experience I had with this hotel. The customer service was phenomenal. I have to say that Manny Ramon made my experience there. He was very respectful and his customer service was absolutely outstanding. I wish I could have spoke with a manager immediately. Other than Manny, the rooms were very clean. The smell of the hotel... More 

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Michael T, WOW! Awesome comments on our team here!! Michael, we have an employee celebration each month. At this party we cater in food, play music (I dance... it gets a laugh), and we recognize the team member of the month. It is guys and gals like yourself that take the time to write reviews that get our team... More 

Springfield, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight due to a cancelled flight. I have to be transparent and tell you that my preferred chain is Hilton and my preferred property within the chain is Hilton Garden Inn, so I may come off a bit biased. This hotel did not disappoint in proximity to the airport, value or cleanliness. Unfortunately, I did have the chance... More 

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Paul B, Thank you for staying with us. Unfortunately it was under difficult circumstances. Did you mean unfortunately you did NOT get to try the bar / restaurant? If you had a bad experience at our restaurant / bar, please reach out to me at the hotel, I would like the opportunity to speak with you as to improve... More 

Newport Beach, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Fairly new hotel very near DFW Airport. Stayed here one night to be close to DFW. Good food at bar for later arrival and good internet speed. Service at front desk was quick with digital check feature 24 hours prior to my arrival.

Review collected in partnership with Hilton Garden Inn

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Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Gregg B, Thank you for your comments on our hotel, we appreciate that you took the time to share this with everyone. Jason Stinnette Genera Manager HGI Grapevine More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff provided over the top customer service. They are very friendly and helpful. Accommodation was comfortable with great quality mattress in the rooms. Shuttle service was super convenient to get to and from the airport. They also helped me get to other places near the hotel which was very nice of them!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Alexandra T, Awesome Comments on our team here! I will defiantly be sure to let everyone know! We look forward to providing you with the same customer service upon your next stay. Jason Stinnette GM More 

North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I do not travel much never heard about tripadvisor until my say at the Hilton garden inn my stay with pleasant I had a business card from trip advisor in my key packet as I checked out I asked the front desk lady Lorena what it was she had told me I can go on their find good deals and... More 

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Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear 86R Thank you for taking the time sign up on Tripadvisor and write a comment on our Hilton Garden Inn. I will be sure to thank Lorena for you! By the way, Lorena was just voted team member of the month for January 2015! Jason Stinnette GM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Manny was at the front desk & made us feel so welcome & was particularly helpful in every way. It's so important how your visit begins & he was so friendly, courteous & really a people person. The gentleman at the bar made fresh Starbucks coffee for us in the lobby. The hotel is beautiful, clean & the rooms very... More 

Was this review helpful? Yes 1
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Gosongbird, Thank you for your comments on our team and hotel. These comments mean a lot t to the team as I read them out loud at our monthly celebrations. Thank you again, we look forward to your return. Jason Stinnette General Manager More 

Avon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter and i recently stayed at the Grapevine Garden Inn. The room was very clean, the front desk workers were very helpful , and the breakfast was awesome. We would stay there again without question. Thank you hilton.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Robert R, We are happy to hear that you and your family have enjoyed your stay with us, we look forward to serving you again upon your next visit. Jason Stinnette General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015 via mobile

The place is too perfect to be true I stay at a lot of Hilton Garden Inn and by far this is the best one rooms are nice and clean Great price outstanding staff one thing that stood out to me employ by the name lorena I hope I got The spelling right if not she's the only Steeler fan... More 

Was this review helpful? Yes 1
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Pamela2069, It is a true pleasure to receive these types of comments about our team. I will be sure to pass this along to the entire team about Lorena at our monthly employee celebration. Thank you again! Please let me know of your return as I would love the opportunity to chat with you a few in person. Jason... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015 via mobile

Lorena is the best ever I was there on leisure with some of my friends she had a great personality very professional Took care of all our needs had some Great recommendations she's very multitask omg never seen another employee at a hotel Handle customers phone The way she did wow😀 Great job!!

Was this review helpful? Yes 1
Jason S, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review

Dear Linda S, WOW!! Great Comments!! I am very pleased to hear and very proud of Lorena! You may have just moved her into the top spot for employee of the month! Jason Stinnette General Manager More 

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Additional Information about Hilton Garden Inn DFW North Grapevine

Address: 205 West State Highway 114, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn DFW North Grapevine 3*
Number of rooms: 110
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Also Known As:
Hilton Garden Inn Dfw North Grapevine Hotel Grapevine
Hotel Style:
#2 Business Hotel in Grapevine
#2 Romantic Hotel in Grapevine
#8 Family Hotel in Grapevine

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