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Hilton DFW Lakes Executive Conference Center

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1800 Texas 26, Grapevine, TX 76051-9641
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Double HHonors Points
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Hilton DFW Lakes Executive Conference Center
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton DFW Lakes Executive Conference Center
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Atlanta, United States
1 review
5 of 5 stars Reviewed October 24, 2013

Fine Hotel in a good Texas location. Nice lake adjoining, Lovely lobby and good restaurant. Friendly staff. Safe parking, with good valet staff. Clean cut people running around the lobby. goodbye and may you live a long and happy life.

Review collected in partnership with Hilton Hotels & Resorts

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Austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

I stayed at this hotel for a family wedding. Everything about the event and reception went very smooth. The staff was exceptionally friendly and helpful, especially the wait staff. A very good experience.

Review collected in partnership with Hilton Hotels & Resorts

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Lexington, South Carolina, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 24, 2013

My five nights stay was accompanying my parents to the Burtonwood Association Reunion. Our room was comfortable, the climate control excellent and virtually noiseless. The room was kept very clean and the housekeeper stopped by each day to assure everything was satisfactory. The most amazing part of our stay was the food service. The breakfast buffet included with our room... More 

Review collected in partnership with Hilton Hotels & Resorts

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Conover, United States
2 reviews
5 of 5 stars Reviewed October 20, 2013

Great in every way....concierge was always helpful...front desk quickly answered any question we had...food was very good, hotel was lovely and extremely clean...and our shuttle drivers, especially Angela, were extremely safe, courteous, and friendly.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Linda P., We are so happy to hear about your excellent stay with us! We will be sure to pass on your kind words to our team members. Hope to see you again in the future! More 

San Antonio, United States
1 review
5 of 5 stars Reviewed October 18, 2013

Our accommodations were very comfortable. The lobby was very beautiful. The staff was very polite and helpful with any questions and concerns that we had. The breakfast was delicious! I would definitely recommend this hotel to others. The pool was clean and there was an ample supply of clean towels supplied by the staff. The room was clean with nice... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Julie, We sincerely appreciate your kind remarks! As noted, we have a variety of offerings on property and our staff strives to deliver exceptional service to every guest. We will be sure to share your comments with our team. Thank you, and do come visit us again. Kind regards, Steve Haley, CHA General Manager More 

Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 15, 2013

I stay frequently in Dallas for business, and am a HHonors Diamond member, but this was my first stay at this hotel. My reservation was for a single night only, but I found it restful and relaxing while I was there. Check-in was easy and accommodating. The room was well configured, comfortable, and up to date. I especially appreciated that... More 

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Ryan, We are so happy to hear that you had a wonderful experience for your first time at our property. You'll have to come back during the week sometime to visit our Concierge Lounge! We hope to see you again soon. Kind regards, Steve Haley, CHA General Manager More 

Atlanta, Georgia, USA
2 reviews
4 of 5 stars Reviewed October 15, 2013

My recent visit was adventous, there were several major events going on at the same time at this hotel which caused us to have to wait 1 hours for our room to be ready to checkin, but overall I must stay I love this hotel and the overall service there

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear 2leelee, Thank you for taking the time to highlight the overall service at our property. We apologize for the delay you experienced while checking into your room. Thanks for understanding and please let us know how we may serve you again in the future! Kindest regards, Steve Haley, CHA General Manager More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

The room was awesome and very clean. The bar downstairs opened my bottle of wine since I forgot my corkscrew. Great service! The staff was amazing and friendly. Everyone had a smile, from the bellhop at the front, to the concierge to the front desk staff. Overall an amazing weekend.

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear ShawnG4, Thank you for rating our service highly! We are very proud of our entire team and are pleased to know that their efforts helped to provide all that you needed for a weekend getaway. Kindest regards, Steve Haley, CHA General Manager More 

New Orleans, United States
1 review
2 of 5 stars Reviewed October 14, 2013

Poor Customer Service, Poor Utility Maintenance, Noise in the hallways. The food service was slow and the food staff was very uncaring. In light of the cost for stay we expected the room and hotel service to be much better. The staff did not extend themselves to resolve reservation issues. the room air conditioner was in poor condition and very... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Reginald J, Thank you for the feedback; we take our clientele’s comments very seriously and appreciate the opportunity to evaluate our operations and make any necessary adjustments to our service. Kind regards, Steve Haley, CHA General Manager More 

2 reviews
4 of 5 stars Reviewed October 10, 2013

I stayed at the DFW HIlton for a two nights. The hotel was extrmemly busy but we were immediatly greeted as we walked in. The hotel is older but rooms and facilities well kept. The hotel is older but well kept and great staff. We had an excellent time hanging out at Bonnie and Clydes. The hottub was nice but... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
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