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Hilton DFW Lakes Executive Conference Center

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1800 Texas 26, Grapevine, TX 76051-9641
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Hilton DFW Lakes Executive Conference Center
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Hilton DFW Lakes Executive Conference Center
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526 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton DFW Lakes Executive Conference Center
See the most recent reviews
New Orleans, Louisiana
Top Contributor
257 reviews 257 reviews
48 hotel reviews
333 helpful votes 333 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a conference hotel that, while it is convenient for air travellers, is not close to either Dallas or Fort Worth. Obviously, the point is not to have to leave to hotel during the conference. The hotel has great recreation facilites - several tennis courts, a big pool and a substantial work out area. It is clean as I... More 

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Peripatetic_Engineer, Thank you for your feedback. We do have two restaurants on site: The Vineyard (open for Breakfast and Lunch) and Bonnie & Clyde's (open for Late Lunch/Dinner). If we get the pleasure of welcoming you back in the future, we would be happy to recommend some great local restaurants to you, as well. Best Regards, Steve Haley, CHA... More 

Rosemount, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I checked in to this hotel a little over a week ago and I currently have the reservation for another two weeks, as I'm in the area for some training through my employer. I knew this hotel was not an extended stay, but with the high reviews and good location, I thought I would give it a shot. Before I... More 

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear TrvlGuru4U, We appreciate the feedback and do apologize for the elevator modernization in one of our towers taking longer than we originally planned. We have made arrangements during peak traffic times for the service elevator to be used as well in that tower. Our facility does not have a coin operated laundry; our full service laundry serves are very... More 

Florida, Uruguay
Top Contributor
172 reviews 172 reviews
68 hotel reviews
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this Hilton property. I was greeted courteously as a Diamond member. The check in was quick courteous and efficient. Getting in late I was still able to get something to eat at the restaurant area which was quite lively with other visiting patrons. The room was nice and capacious. A nice king bed and modern leather... More 

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear ckckckckckck, We appreciate your positive feedback and high recommendation of our property! We sincerely look forward to welcoming you back in the future. Best Regards, Steve Haley, CHA General Manager More 

Dallas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Slow getting my room ready, told hotel was full so I couldn't have upgrade, but then found out it was available. Cold or hot conference rooms and couldn't get them adjusted. No room service due to a snow storm for two days!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Janice S, We apologize that we did not meet your expectations during your recent stay with us. We strive to make each guest experience at our hotel a great one and your satisfaction is important to us. Thank you for bringing these items to our attention. Regards, Steve Haley, CHA General Manager More 

Oneonta, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I've stayed here 23 times. It was always a wonderful experience with a staff that simply shined. The facility has taken a significant turn. Last stay included no hot water for 2 days, broken elevator, no credit card capability in bar or restaurants, missed room service, broken coffee machine and meeting space changes while a new and aggressive sales agent... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Kathleen F, Thank you for the feedback you recently shared with us; we certainly understand that your expectations were not met on this occasion. We apologize if we did not communicate properly on our elevator modernization project and are researching the additional concerns you shared. We remain committed to providing the superior goods and services that you and your... More 

orlando, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

hotel is very clean bar/restaurant was very good food was awesum salads are shareable so get a little of everything employee were all very kind I would definitely stay at this hotel or another Hilton hotel in the future

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Roxane J, Thank you for your kind review of our property. We do hope you visit us again in the future! Regards, Steve Haley, CHA General Manager More 

Kunming, China
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is in and excellent location for business travelers, families on vacation or just for a quick trip to get away! It's literally withing walking distance of Grapevine Mills Mall and many wonderful places to eat. If you are not in the mood to go out the onsite restaurant and bar have amazing food with great service. You will... More 

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Tammy E, Thank you for your review! We appreciate you taking the time to tell us about your recent experience at our property. It is our goal to deliver exceptional service with all aspects of the hotel and we are happy that we met (or hopefully exceeded) your expectations! Regards, Steve Haley, CHA General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Great hotel. Will stay here again. Perfect room. Excellent staff and grounds. Nice water pressure. Room had everything we needed for a quick airport overnight stay, including fast shuttle service to the airport. Wish we had time to enjoy the pool and running path!

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

We are so pleased that you had an enjoyable experience with us at the Hilton DFW Lakes. You'll have to come back again to experience our pool and running path! Regards, Steve Haley, CHA General Manager More 

Los Angeles, United States
1 review
3 of 5 stars Reviewed February 21, 2015

The hotel had nice employees, who are not always effective. Often room service was missing items. The quality of room service food definitely needs improvement. Location is good, close to the DFW airport, complimentary shuttle service, good size gym, complimentary internet, printing access at all hours.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Ani K, We try to make each guest experience at our hotel a great one and your satisfaction is important to us. Thank you for bringing these items to our attention so we can improve upon them. Regards, Steve Haley, CHA General Manager More 

Tucson, Arizona
2 reviews
5 of 5 stars Reviewed February 21, 2015

Great hotel, convenient to the airport, especially now that all the construction on the roadways has been completed. Additionally not far from the city or our business facilities on the South side. There are many fine restaurants in the neighborhood.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Jerome A, Thank you for taking the time to write a review on TripAdvisor. We agree that our prime location has a lot to offer! Regards, Steve Haley, CHA General Manager More 

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