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Hilton DFW Lakes Executive Conference Center

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1800 Texas 26, Grapevine, TX 76051-9641
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Hilton DFW Lakes Executive Conference Center
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Hilton DFW Lakes Executive Conference Center
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534 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Prior to arriving at this hotel I needed to change my reservation. I was able to do so without any issues. The room was clean and comfortable. There was a small refrigerator and microwave. The beds were soft and there were plenty of pillows. The gentleman who took us to the airport was professional and kind. We will stay here... More 

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USA
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I realize this is a conference center but no shuttle to downtown grapevine/ grapevine visitor shuttle does not stop @ this hotel. MAJOR walk from Bass Pro Shop. Call a cab & MAYBE u will get one & no guarantee of price. We took 3 cabs & 3 different prices to same place. Next girl trip we will pick a... More 

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Wichita, Kansas
Top Contributor
235 reviews 235 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here while in town for a meeting. The meeting was held at the hotel. The service and room accommodations were great. Quiet executive lounge and breakfast area on the 8th floor. The meeting rooms were nice as well. Would stay here again.

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1 review
4 of 5 stars Reviewed 1 week ago NEW

Have stayed here every year for 15 plus years; location can't be beat, but there is a need to get back to some renovations to bring it back up to speed. Need more than beginners at the front desk at busy times and some upgrades to existing facility to be competitive again; will still come back.

Review collected in partnership with Hilton Hotels & Resorts

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Missouri City, TX
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I should have known when we pulled up to the valet checking that we were in trouble. There were two uniformed men leaning on the podium chatting and ignored us. We got out of the car and my husband had to ask to valet and get a cart for our luggage. They barely moved but finally accommodated us. We checked... More 

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Sigleinda, Thank you for the feedback. We are disappointed when our guest expectations are not met or exceeded. We apologize for any miscommunication that may have occurred; there are restrictions with online reservations that the property does not control. All areas noted on the Hilton Honors profile including low floor preference were attempted to be honored. We will continue... More 

Maryland
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: convenient for DFW airport, great staff, very comfortable beds, good salads in the bar Cons: rooms seem a little tired and depressing but that could be the decor which is heavy and dark. The Executive Lounge is also dark and and not very comfortable or inviting. It lost a lot of points this time because they took away the... More 

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Here for a convention there are only 2 elevators and 1 is broken. Terrible wait to get to 6th floor. Very disappointed. UNACCEPTABLE to not be able to fix problem. Still looking for this lake view I was told that I could see. Will never stay here again.

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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear brucejones412, We apologize for any inconvenience you may have experienced. We have 4 elevators in our facility; we did have an elevator that was briefly taken down as a new hardwood floor was installed. We hope you will visit the outdoor pool that overlooks the lake. Regards, Steve Haley, CHA General Manager More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here numerous times when flying in to take our daughter to/from college. This is a beautiful hotel, with an excellent/attentive staff and clean rooms. The amenities are endless, and the restaurants are both wonderful. We always book rooms on the Executive Floor because not only are the views nice, the Executive Lounge breakfasts and appetizers serve above... More 

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Los Angeles
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at the hotel was very welcoming and friendly. My room was very clean and well taken care of. I had breakfast in the hotel restaurant and the service and food was very good. My room was on the 9th floor, very quiet.

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houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very classy hotel, welcoming staff, nice clean comfortable rooms. Indoor pool very nice. Outdoor pool looked nice as well. Has a bar which is very nice. The outside ground are very nice. Guys at the bell desk were very helpful.

Review collected in partnership with Hilton Hotels & Resorts

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