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Holiday Inn Express Grand Prairie I-20

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4112 South Carrier Parkway, Grand Prairie, TX 75052
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Holiday Inn Express Grand Prairie I-20
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74 Reviews from our TripAdvisor Community

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Traveler rating
    46
    20
    3
    1
    4
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16
17
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Rocky Mount
2 reviews
1 of 5 stars Reviewed 1 week ago

During my stay i had my wallet lost/stolen. My room was only about 20 ft from the front desk and breakfast area (which is the only place I'd been) and realized it was missing within just about 20 minutes of leaving the hotel that morning. And i had had it in my hand just minutes of exiting my room. I... More 

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Guisborough
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is probably one of the nicest Holiday Inn Expresses that we have stayed at. It is clean, smart and the staff are the friendliest we have come across. Nothing is too much trouble. The standard Holiday Inn Express breakfast was the best we had in three weeks in Texas. The pool is great and a good place to relax... More 

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear that you have enjoyed our facility, services, surroundings, and breakfast. Thank you for your business and hope you will Refer your friends and family to our hotel when they are in area. More 

Oklahoma
1 review
1 of 5 stars Reviewed July 4, 2015

Horrible experience from the check in to the check out. Reserved a double queen and got a single with pull out sofa. Front desk had the wrong check in and check out dates but refused to correct Hotel's mistake on receipt. Manager was not helpful at all. Will absolutely NEVER stay at this hotel again.

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We sincerely would like to apologize for the mix up in your reservation with 2 beds and hope you would understand that we were sold out of 2 beds and upgraded you to a suite which had King Bed and pull out sofa. I have shared your comments with Front Desk Manager who will ensure that the staff is train... More 

Austin, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2015

Even though Holiday Inns are generally a little pricier compared to Choice Hotels that I normally stay at, I was in town for a special occasion so I figured why not splurge a little and have some fun! First of all, the breakfast is out of this world. They have it all, bisquits, gravy, cinnamon rolls, all kinds of yogurt,... More 

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear when our guests recognize our extra effort. I have shared your comments with each department head that will ensure that each team member is made award of the great job they are doing. More 

Wichita Falls, Texas
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 8, 2015 via mobile

My wife and i went to see a graduation. Our stay at this facility was Great. Very well kept, rooms clean & fresh. A really good breakfast as well. Very convenient location for shopping, restaurants & movies. I strongly recommend this facility for anyone in the Grand Prairie Texas area. I know that I.will be back..

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear that you have enjoyed our facility, services, surroundings, and commitment to come back and stay with us. . I have shared your comments with each department head that will ensure that each team member is made award of the great job they are doing. More 

Houston, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is one of the nicest holiday inn express hotels I've stayed at. Nice happy hour twice a week, warm cookies during the day, and complimentary bottled water. Very large TV in the rooms with excellent cable selection.

Was this review helpful? Yes 3
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Your comments help us strive to better ourselves more and more. Thank you for your business……. More 

Houston, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed 12/31 (1 night prior to the Cotton Bowl). The hotel offered free cookies and bottled water upon check in. The room (third floor) was clean, quiet, and the beds were very comfortable. The breakfast selection was amazing. Delicious coffee choices, juices, scrambled eggs and omelettes (scrambled were better), biscuits, gravy, sausage, hot and cold cereals, boiled eggs, yogurt,... More 

Was this review helpful? Yes 2
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Thank you for your business and glad to hear that you have enjoyed our amenities and services….. More 

San Antonio, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

I really enjoyed the entire experience. The room was clean and comfortable and the WiFi was strong. My wife and I will be back. The breakfast buffet was excellent. This is a great place for the cost and location.

Was this review helpful? Yes 1
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear your experience with us and thankful for committing to come back and stay with us. More 

San Marcos, Texas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

Several friends and I stayed here for our Spring Break after going to Six Flags. It is a very nice hotel, fairly close to the park, and good for the price. We'll definitely stay here again if we come back!

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Thank you for your business and commitment to come back in future!!! More 

Mexico City, Mexico
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

I just came back from staying at this hotel for the weekend and it was great. We went to see the football game so the location was perfect, not too far from the stadium, close to the airport and near good shopping malls. One of the things I was grateful for was breakfast, it overpassed our expectations. Rooms are nice,... More 

Was this review helpful? Yes
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Thank you for your kind words……We feel pride when our guest recognize our extended effort!! More 

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