We needed an overnight stay and choose this hotel because of the location and the good reviews. Overall, most of my expectations were met. Upon arrival, check-in staff was nice and the process was easy. If you sign up to become a reward member with Holiday Inn (which is free), you earn points towards a free night and get a... More

The room looked clean however once my kids were on bed and the room was quiet, I was about to turn the light off when I saw about 3 Huge bed bugs crawling on the wall. Then there were more crowling on the wall by the beds. I called the front desk and they didn't sound surprised, they told me... More

I cancelled a reservation at this hotel and was charged a no-show fee. I called the manager of the hotel and she told me that I had two reservations in their computer system and she would not refund my money if I didn't have a cancellation number for the second reservation. I will never use this facility and will advise... More

My husband and I have been looking for a real jacuzzi room, not the jets in a bathtub, for months and came across this place. The room was GREAT! Our attendant, Bertha, set up little gifts and bathrobes for us in our room. It was furnished with plastic ware for our food. The breakfast was unbelievable and the breakfast attendant... More

We stayed only one night at this warm and friendly little hotel while we were in Grand Prairie attending a concert at the Verizon Theatre there. Upon check in we were given a lovely little gift bag with nice little treats inside. Very warm reception area with popcorn popped, fresh cookies on a covered tray, flowers in the vase. Just... More

I travel considerably for work and this hotel is by far one of my favorites -- the rates are VERY reasonable and the accommodations are always clean. What makes the difference is the staff/employees at this hotel. They go out of their way to make sure your stay is a plesant one -- I visit this area approximately every other... More

My husband and I stayed here for four nights in August. Great location between Dallas and Fort Worth and across the road from a cinema complex, restaurants and shopping. The rooms are clean, comfortable and are a good size. Good self service laundry facilities and great pool. Staff were all very friendly and helpful, loved the complimentry popcorn, cookies and... More

We stayed at this hotel for a event held at Cowboy Stadium in Arlington. It was a quick 15 minute drive by freeway to get there. The hotel was clean, the employees were friendly and they had free, cold bottled water in the lobby which was a lifesaver in the heat during our stay. We got a great price on... More

I checked in to this hotel on Tuesday evening the girl that checked me in I beleive was the manager her name was Lawanda. She was very nice and took her time to help with every question I had even took time out to print dirrections for me to multiple places I was trying to go and see during my... More