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Holiday Inn Express Grand Prairie I-20

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4112 South Carrier Parkway, Grand Prairie, TX 75052
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Holiday Inn Express Grand Prairie I-20
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77 Reviews from our TripAdvisor Community

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Corpus Christi, Texas
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a GREAT hotel!! I spend about 300 nights per year in hotels, and this hotel always stands out. The reason why? All of the little things they do and offer... First off, the location is really good: movie theater across the street, grocery store less than 5 minutes away, several restaurants within walking distance, and they are right... More 

Helpful?
Thank Norma J
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

We flew into DFW and drove down to I-20 to go to east Texas. This hotel is very close to the interstate. The reception was friendly and quick. The hotel is clean feels safe and was a good choice. The air conditioning works great and this is important especially if you are here in the summer.

Helpful?
Thank Bill Y
Coweta, Oklahoma
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 7, 2015

The Hotel say's it's off I-20, but at night if you are not familiar with the area it is difficult to find. We told the girl at the desk it was difficult to find and it didn't seem to surprise her as if she had heard that before. We stopped at the Denny's and the nice girl told us how... More 

Helpful?
Thank 1gardengirl
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We sincerely like to apologize for the inconvenience. I have shard your comments with each department head and ask them to ensure that future guest does not experience the similar situation. We hope that you will give us another chance in future. More 

Rocky Mount
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 26, 2015 via mobile

During my stay i had my wallet lost/stolen. My room was only about 20 ft from the front desk and breakfast area (which is the only place I'd been) and realized it was missing within just about 20 minutes of leaving the hotel that morning. And i had had it in my hand just minutes of exiting my room. I... More 

Helpful?
1 Thank Bonnie P
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are sorry to hear about your experience of losing your wallet. We hope that you understand that when you lose thing in public area of hotel, we are relying on other hotel guest to turn in unless one of the employee encounters. We always try to assist each and every guest with best of our ability. We hope that... More 

Guisborough
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is probably one of the nicest Holiday Inn Expresses that we have stayed at. It is clean, smart and the staff are the friendliest we have come across. Nothing is too much trouble. The standard Holiday Inn Express breakfast was the best we had in three weeks in Texas. The pool is great and a good place to relax... More 

Helpful?
Thank Borodog
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear that you have enjoyed our facility, services, surroundings, and breakfast. Thank you for your business and hope you will Refer your friends and family to our hotel when they are in area. More 

Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015

Horrible experience from the check in to the check out. Reserved a double queen and got a single with pull out sofa. Front desk had the wrong check in and check out dates but refused to correct Hotel's mistake on receipt. Manager was not helpful at all. Will absolutely NEVER stay at this hotel again.

Helpful?
1 Thank scott175
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We sincerely would like to apologize for the mix up in your reservation with 2 beds and hope you would understand that we were sold out of 2 beds and upgraded you to a suite which had King Bed and pull out sofa. I have shared your comments with Front Desk Manager who will ensure that the staff is train... More 

Austin, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2015

Even though Holiday Inns are generally a little pricier compared to Choice Hotels that I normally stay at, I was in town for a special occasion so I figured why not splurge a little and have some fun! First of all, the breakfast is out of this world. They have it all, bisquits, gravy, cinnamon rolls, all kinds of yogurt,... More 

Helpful?
Thank Angie L
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear when our guests recognize our extra effort. I have shared your comments with each department head that will ensure that each team member is made award of the great job they are doing. More 

Wichita Falls, Texas
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 8, 2015 via mobile

My wife and i went to see a graduation. Our stay at this facility was Great. Very well kept, rooms clean & fresh. A really good breakfast as well. Very convenient location for shopping, restaurants & movies. I strongly recommend this facility for anyone in the Grand Prairie Texas area. I know that I.will be back..

Helpful?
Thank bigbubbapk
Peter D, General Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

We are delighted to hear that you have enjoyed our facility, services, surroundings, and commitment to come back and stay with us. . I have shared your comments with each department head that will ensure that each team member is made award of the great job they are doing. More 

Houston, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is one of the nicest holiday inn express hotels I've stayed at. Nice happy hour twice a week, warm cookies during the day, and complimentary bottled water. Very large TV in the rooms with excellent cable selection.

Helpful?
3 Thank acook110774
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Your comments help us strive to better ourselves more and more. Thank you for your business……. More 

Houston, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed 12/31 (1 night prior to the Cotton Bowl). The hotel offered free cookies and bottled water upon check in. The room (third floor) was clean, quiet, and the beds were very comfortable. The breakfast selection was amazing. Delicious coffee choices, juices, scrambled eggs and omelettes (scrambled were better), biscuits, gravy, sausage, hot and cold cereals, boiled eggs, yogurt,... More 

Helpful?
2 Thank Debbie V
Peter D, Manager at Holiday Inn Express Grand Prairie I-20, responded to this review

Thank you for your business and glad to hear that you have enjoyed our amenities and services….. More 

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