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Hyatt Place Dallas/North Arlington/Grand Prairie

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1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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1 room 1 guest
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Hyatt Place Dallas\/North Arlington\/Grand Prairie
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Place Dallas/North Arlington/Grand Prairie
See the most recent reviews
Saint Charles, Illinois, United States
1 review
1 of 5 stars Reviewed August 15, 2013

I checked in for a prepaid three night stay. I went to my room and found a filthy carpet and when I pulled back the sheets there was a red stain on the sheets. I was moved to a 'better' room. That room had stained carpet, a bad odor, hair in the drawers and burnt out light bulbs. Even though... More 

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Abilene, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2013 via mobile

this hotel give the appearance of being fancy however when intern our room I noticed right off the bat that the floor was soaked by the bathroom yet the shower had not been used it was kind of gross we were wondering where the water came from my daughter found a pair of tweezers in the room that were noticeable... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

My family of 4 stayed from June 30 - July 5 and had a great stay. The staff is very friendly and helpful. There were 3 that went above and beyond (Channing H, Chris C and Stephanus R). Thanks for making us all feel like we were important. The hotel was very clean and at times they were booked completely.... More 

Was this review helpful? Yes 1
Abilene, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2013

This hotel was fair. The room was fine, although small. The bathroom was set up in a very strange way and was very cramped. It was awkward. Air conditioner was noisy. Elevators extremely slow. Staff was friendly. Bed was comfortable. The worst part was breakfast. The selection was not good and the temperature of everything but the drinks was not... More 

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Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your feedback. We have actually updated our breakfast selection since you last stayed with us. I do hope you give us another chance and will choose to stay with us on your next trip to Grand Prairie. Thanks again for your feedback. More 

Los Angeles
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2013

I've like the Hyatt Place chain in general- and this one is provided a comfortable stay. The room was clean and the bed comfortable. The room/hotel was quiet during my Friday night stay. I ordered room service and the tortilla soup and latte were very good- I would order from gallery menu again. The hotel staff was friendly upon check-in,... More 

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Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the feedback regarding your recent stay with us. I will be talking to our food and beverage staff regarding your comments to ensure that the food quality and temperature are always above our high standards. We look forward to seeing you again soon. More 

Yukon, Oklahoma
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 8, 2013

The hotel is not a good fit for where it sites but is convenient to hwy 360. The hotel is nice, a start time of 6:30 am for business travelers is too late, and this should be changed to 6am during the week. The rooms that have been partially upgraded to non-handicap are inconvenient and should be something the staff... More 

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Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. We value your opinion and will be sharing your feedback with the staff so that we may serve you even better on your next trip. We look very forward to seeing you again soon. More 

Marietta, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2013

This was my first stay in a Hyatt Place, and I'll probably stay at this and other properties of this chain again. I found the hotel to be quite suitable for a single business traveler. It would probably be adequate for a couple as well, but in my opinion there are better choices. The lobby has a unique layout that... More 

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Ararat, North Carolina
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 1, 2013

The room was fine, but the air conditioner was way too loud at night. Both nights I had to turn it off so I could sleep then would have to eventually turn it on becuase of the hot temperature. I wasn't impressed at all with the food - the breakfast or their 24/7 menu. Checked in late after working and... More 

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Florida
Level Contributor
107 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 23, 2013

Stayed here for 2 nights recently because I was able to get a great rate, Hyatt's are usually above my price-point. The hotel is all suites, complimentary breakfast and an overall good experience. Well located for all area attractions. Had some problems with a weak wi-fi signal, although I did not followup on my frustration with the front desk. Staff... More 

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Melanie G, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your review. My staff and I are very happy to hear you had a comfortable, friendly stay. As for the internet, my hotel is undergoing an upgrade that should fix any and all issues. This upgrade should be completed by the middle of June by the latest. Again, thank you for your stay. Best Regards, The General... More 

Huntsville, Texas, United States
1 review
4 of 5 stars Reviewed May 13, 2013

I recently visited the Arlington area for a conference. My first impressions of the hotel were above average. When I first pulled into the location, I noticed the area was a little shady, nothing to be too extremely concerned about, but not a place where Arlington's elite gather either. The hotel building was in excellent condition. The property was well... More 

Was this review helpful? Yes
Melanie G, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your through review of our hotel, rooms and staff. We appreciate it coming from a guest so that our future guests know that our offerings are the genuine article. We look for forward to many future stays. Sincerely, the General Manager. More 

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