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Hyatt Place Dallas/North Arlington/Grand Prairie

3.0 of 5 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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Hyatt Place Dallas/North Arlington/Grand Prairie
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Hyatt Place Dallas/North Arlington/Grand Prairie
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106 reviews from our community

Traveler rating
    41
    35
    15
    7
    8
See reviews for
28
14
6
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (106)
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    (28)
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    (40)
  • Sep-Nov only
    (21)
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    (17)
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There are newer reviews for Hyatt Place Dallas/North Arlington/Grand Prairie
See the most recent reviews
Grand Prairie
2 reviews
5 of 5 stars Reviewed July 30, 2014

Great Place!! Wonderful Staff!! We would stay here again if we come to the Arlington area again which we do plan to do. The rooms are spacious and the beds are comfortable. We had to use the pull-out bed and that was very comfortable also!! The staff took us and picked us up from Six Flags!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post to Trip Advisor. I was pleased to see that you had a nice stay with us and that you were able to utilitize our shuttle service to Six Flags. We look forward to your next visit. More 

Emirate of Abu Dhabi, United Arab Emirates
2 reviews
4 of 5 stars Reviewed July 16, 2014

We were tired after about 20 hours of flights. We were tired and had to spend the night near DFW. We are very happy to have chosen this hotel! Working at the desk, Cheryl Lacy, was simply fabulous. She made us feel welcome and did a great job getting us checked in. The hotel was well-kept. The complimentary breakfast could... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post on Trip Advisor. I can only imagine how exhausting 20 hours of delayed flights must have been. Cheryl is a great asset to our team and I will be sure to mention her. We hope to see you again on your next trip to the Dallas/Grand Prairie area. More 

Lubbock, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed for 7 nights. The hotel was completely full when we were there, but the experience was good. We always love the setup of Hyatt Place rooms. Nice rooms, pool, etc. There are not bathtubs in the room, nor was there a sink in the "wet bar" as listed on their website. This was an issue for my sister... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

I'm glad that you had a positive experience during your extended stay. Yes, the teams can sometimes be a little overwhelming but we have a great staff and overall everyone seemed to have a good time. We hope to see you again in the near future. More 

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

Our stay - as a group we had approximately 15 rooms - was riddled with poor management, unfulfilled promises, and multiple mishaps. A sampling of the worst problems: insufficient parking such that we were told at midnight to park at a nearby sketchy bar but warned to not leave valuables in the car; broken down ice machines and air conditioners;... More 

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I am very sory that your stay was not a good one. We pride ourselves in our Customer Service and our Cleanliness and usually have very high scores in those areas. I would love the opportunity to discuss this with you further. Please feel free to contact me at your convenience. More 

Kansas City, Missouri
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

Had a chance to spend several nights at this hotel. The hotel was clean and the staff was friendly and helpful. The location was convenient to the major attractions. The one complaint that I had was that in the four nights I stayed at the hotel the TV continued to pixilate and cut in and out, even after they looked... More 

Was this review helpful? Yes
Angie H, Guest Relations Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice review. We look forward to your next visit with us. I have also forwarded your TV comments to our maintenance department. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

First, I always lurk but never write reviews. I felt the need to on this occasion. We came into town because of an unfortunate health matter with a friend. Our flight arrived very early and we needed a room to rest. Chris, front desk, was very helpful and accommodating. It didn't stop there. He continued to help over the weekend.... More 

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

We appreciate you taking the time to write a review for us. I'm so glad that Chris made your stay more enjoyable during an unfortunate trip. We have a fantastic staff and I will certainly pass on your nice comments. I'm glad you were able to enjoy our complimentary Hot Skillet Breakfast as well. We certainly hope to see you... More 

Monroe, Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

We really enjoyed our stay at the hotel. The rooms are nice and spacious. When we arrived we requested a room on the upper floor so we could have a view of AT&T stadium. The location was only 5-6 minutes away from all the stadiums and great restaurants. Staff was very kind and helpful. Breakfast was very satisfying and I... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice comments. We are thrilled that your recent stay with us went well and I will definitely share your comments with our staff. Having healthy options at breakfast is a Hyatt Place "plus" and we have a great variety. We look forward to seeing you on your next trip. More 

NJ
Senior Reviewer
10 reviews 10 reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 2, 2014

We stayed at this hotel for 3 nights with two small children (5 and 14 months). We checked in after 8 pm and we're still able to get a pack and play for the baby even though housekeeping had left for the night. Service was great. Housekeeping always did a thorough job. The pool was nice and clean. They even... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to comment on your recent stay with us. I will pass on the positive comments to our staff. I'm glad you were able to experience our great hot skillet breakfast. We hope to see you again on your next trip. More 

Belton, Texas
Top Contributor
56 reviews 56 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 30, 2014

Stayed for one night over the weekend. We came into town to attend an event. Apparently the hotel was sold out and had ALOT of various kids sports teams in town playing various tournaments. Kids (high school aged) were out in the halls talking, cutting up, slamming doors, etc. after 11:00 at night. My husband asked them to quiet down... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. While we do have a "Silence Is Golden" policy when we have groups in house, sometimes some of the guest don't abide by the policy as much as we would hope. I will definitely address the staffing issues and we hope you will give us another try on your next trip. More 

Houston, TX
Top Contributor
87 reviews 87 reviews
81 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 10, 2014

While this hotel is close enough to DFW to be convenient, it is definitely NOT an airport hotel that provides a convenient airport shuttle. The operating hours are from 7 am to 10 pm and they travel once an hour (on the hour). No exceptions! Unfortunately for us, our flight landed (on time) at 10:25 pm. I had prepaid for... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the feedback. I am glad that your encounters with our staff were positive. I know how frustrating it can be when the shuttle hours do not meet your needs and I apologize for that. Although we are not an airport property, we do offer shuttle service to DFW and unfortunately, our hours are limited due to staffing.... More 

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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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