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All 21 Grand Prairie hotels

Hyatt Place Dallas/North Arlington/Grand Prairie

3.0 of 5 Hotel   |   1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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70%
Ranked #5 of 21 hotels in Grand Prairie
A recent review
4 of 5 stars reviewed 1 week ago
Claude H Emirate of Abu Dhabi, United Arab Emirates
  • Overview
  • Reviews (94)
  • Photos (15)
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  • Room tips (13)
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94 people have reviewed this hotel

Traveler rating
    34
    32
    14
    7
    7
See reviews for
26
12
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Emirate of Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

We were tired after about 20 hours of flights. We were tired and had to spend the night near DFW. We are very happy to have chosen this hotel! Working at the desk, Cheryl Lacy, was simply fabulous. She made us feel welcome and did a great job getting us checked in. The hotel was well-kept. The complimentary breakfast could... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post on Trip Advisor. I can only imagine how exhausting 20 hours of delayed flights must have been. Cheryl is a great asset to our team and I will be sure to mention her. We hope to see you again on your next trip to the Dallas/Grand Prairie area. More

Lubbock, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 7 nights. The hotel was completely full when we were there, but the experience was good. We always love the setup of Hyatt Place rooms. Nice rooms, pool, etc. There are not bathtubs in the room, nor was there a sink in the "wet bar" as listed on their website. This was an issue for my sister... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

I'm glad that you had a positive experience during your extended stay. Yes, the teams can sometimes be a little overwhelming but we have a great staff and overall everyone seemed to have a good time. We hope to see you again in the near future. More

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed 2 weeks ago

Our stay - as a group we had approximately 15 rooms - was riddled with poor management, unfulfilled promises, and multiple mishaps. A sampling of the worst problems: insufficient parking such that we were told at midnight to park at a nearby sketchy bar but warned to not leave valuables in the car; broken down ice machines and air conditioners;... More

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I am very sory that your stay was not a good one. We pride ourselves in our Customer Service and our Cleanliness and usually have very high scores in those areas. I would love the opportunity to discuss this with you further. Please feel free to contact me at your convenience. More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 21, 2014

Had a chance to spend several nights at this hotel. The hotel was clean and the staff was friendly and helpful. The location was convenient to the major attractions. The one complaint that I had was that in the four nights I stayed at the hotel the TV continued to pixilate and cut in and out, even after they looked... More

Was this review helpful? Yes
Angie H, Guest Relations Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice review. We look forward to your next visit with us. I have also forwarded your TV comments to our maintenance department. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

First, I always lurk but never write reviews. I felt the need to on this occasion. We came into town because of an unfortunate health matter with a friend. Our flight arrived very early and we needed a room to rest. Chris, front desk, was very helpful and accommodating. It didn't stop there. He continued to help over the weekend.... More

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

We appreciate you taking the time to write a review for us. I'm so glad that Chris made your stay more enjoyable during an unfortunate trip. We have a fantastic staff and I will certainly pass on your nice comments. I'm glad you were able to enjoy our complimentary Hot Skillet Breakfast as well. We certainly hope to see you... More

Monroe, Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 21, 2014 via mobile

We really enjoyed our stay at the hotel. The rooms are nice and spacious. When we arrived we requested a room on the upper floor so we could have a view of AT&T stadium. The location was only 5-6 minutes away from all the stadiums and great restaurants. Staff was very kind and helpful. Breakfast was very satisfying and I... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice comments. We are thrilled that your recent stay with us went well and I will definitely share your comments with our staff. Having healthy options at breakfast is a Hyatt Place "plus" and we have a great variety. We look forward to seeing you on your next trip. More

NJ
Senior Reviewer
10 reviews 10 reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 2, 2014

We stayed at this hotel for 3 nights with two small children (5 and 14 months). We checked in after 8 pm and we're still able to get a pack and play for the baby even though housekeeping had left for the night. Service was great. Housekeeping always did a thorough job. The pool was nice and clean. They even... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to comment on your recent stay with us. I will pass on the positive comments to our staff. I'm glad you were able to experience our great hot skillet breakfast. We hope to see you again on your next trip. More

Belton, Texas
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 30, 2014

Stayed for one night over the weekend. We came into town to attend an event. Apparently the hotel was sold out and had ALOT of various kids sports teams in town playing various tournaments. Kids (high school aged) were out in the halls talking, cutting up, slamming doors, etc. after 11:00 at night. My husband asked them to quiet down... More

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Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. While we do have a "Silence Is Golden" policy when we have groups in house, sometimes some of the guest don't abide by the policy as much as we would hope. I will definitely address the staffing issues and we hope you will give us another try on your next trip. More

Houston, TX
Top Contributor
87 reviews 87 reviews
81 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 10, 2014

While this hotel is close enough to DFW to be convenient, it is definitely NOT an airport hotel that provides a convenient airport shuttle. The operating hours are from 7 am to 10 pm and they travel once an hour (on the hour). No exceptions! Unfortunately for us, our flight landed (on time) at 10:25 pm. I had prepaid for... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the feedback. I am glad that your encounters with our staff were positive. I know how frustrating it can be when the shuttle hours do not meet your needs and I apologize for that. Although we are not an airport property, we do offer shuttle service to DFW and unfortunately, our hours are limited due to staffing.... More

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed April 2, 2014

I was greeted by the staff immediately upon entering. All were very friendly. Room was larger than I expected. Plenty of space for the 3 of us. Really liked the options on the tv. The movies were a little pricey but I really wasn't there for that option. If ya had kids I would chose to use the tv movies.... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the great review! I am glad that you were able to experience our wonderful staff! We maintain high customer service scores and are very proud of that. We are very convenient to Six Flags and even offer free shuttle service. We look forward to your next visit with us. More

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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
134

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