We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Dallas/North Arlington/Grand Prairie

3.0 of 5 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Hotel website
Hotel deals
Offers & Announcements
Double Your Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hyatt Place Dallas/North Arlington/Grand Prairie
Professional photos View all
Browse nearby
Hyatt Place Dallas/North Arlington/Grand Prairie
Write a Review

112 reviews from our community

Traveler rating
    41
    39
    16
    7
    9
See reviews for
30
14
7
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (28)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
All months
Portland, Oregon
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars NEW

Very nice hotel, clean, food is good. Staff is very helpful/friendly. showers are a bit awkward to get in/out. Internet is VERY SLOW to non-existent at times. TV works sporadically so if you need good internet or you plan on watching an important game, this place may not be right for you. Outdoor pool is nice, slightly heated. Exercise room... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to write a review. I'm glad you had a good experience with us and apologize for the slow internet - I will definitely look into that issue. We look forward to seeing you on your next trip. More 

Gilbert, Arizona
1 review
4 of 5 stars Reviewed 5 days ago NEW

I travel extensively for work and stay almost exclusively at Hyatt. Hyatt does a very good job at ensuring consistency across their brands which is nice when you travel often. One area that Hyatt excels at is their customer service at all levels; at least based on my own personal experiences over the years. This is my fourth stay at... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

We appreciate you taking the time to post comments on Trip Advisor. Also, thank you so much for the kind words regarding our staff. I will be sure and pass on your comments. We look forward to your next visit. More 

1 review
1 of 5 stars Reviewed 1 week ago

The one thing that really got to me was the service. The menu says 24/7 pick up room service. I call and they tell me they don't serve after 12. Then later I need to do laundry (my friend did his earlier) I come up and I get a "are you dumb" reaction and they say sorry we lost the... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. I would like the opportunity to speak to you regarding the problems you experienced. My phone number is 972-988-6800 ext 5101. Again, thank you for the review and it is our hope... More 

Lubbock, Texas
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The first time I stayed here two years ago, it was clear the hotel needed a major remodel. It looked worn and so did the rooms. The rooms were not very clean with stains on the carpet, couch and bedding. I was weary to stay here again but I needed something close to Fort Worth. I am happy to report... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I'm glad you and your son had a nice stay with us, and we look forward to your next visit. More 

Abilene, Texas
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed one night with the family. The rooms are perfect size for families or business travelers. The staff at the front desk are very friendly. The negatives are slow internet, a slightly less desired part of Arlington and the bathrooms are dated.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. We have made improvements to the wifi and will be going through a renovation this year. I'm glad you enjoyed the size of the rooms and our great staff and we look forward to seeing you and your family on your next trip. More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

it is in the middle of dallas and fort worth, close to football stadium. I enjoyed my stay. The only pain is the wifi is slow. they give complimentary snack and a bottle of water to me, i am not sure if it is for all or just for platinum. but other hyatt place does not give that to me.... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post on Trip Advisor. You should find the internet connection on your next trip to be much improved. We look forward to seeing you again and thank you for being a Hyatt Gold Passport member. More 

Christiansburg, Virginia
Top Contributor
53 reviews 53 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 21, 2014

Overall a good hotel for the cost. Location was central to everything including main roadway. However, did have some customer service problems (light fixture fell and shattered during our stay, batteries on remote weren't working and customer service forgot about our request, then couldn't find new batteries for hours, also had problems hooking up to free wifi) Enjoyed the double... More 

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the comments regarding your recent stay with us. I do apologize that you had some issues. I would love the opportunity to talk with you further about your stay. I can be reached at 972-988-6800 ext 5101. Again, thank you for taking the time to write about your stay and I hope to talk with you soon. More 

Apex, North Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 15, 2014

This was my first stay at a Hyatt, and I was impressed. I arrived late on a Wednesday and left Friday afternoon. The staff was extremely pleasant and friendly throughout my stay. The room was clean. It had an unusual layout, but it worked well enough. If I had stayed longer (or been travelling with my wife) it would have... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

We are so glad you enjoyed your stay with us. We have a great staff and customer service is definitely our strong point. We are happy that you were able to enjoy our free hot skillet breakfast as well. Please say hello on your next trip and have a wonderful holiday season! More 

Denmark
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2014

The room was clean. The staff was helpful, when they had time. The front desk clerk who checked in guests and answered the phone also worked the bar and waited tables for the guests. The giant screen television didn't work at first, I was able to get it to work after a few minutes. Now, the worst thing, NO HOT... More 

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the comments. I do apologize about the hot water. We had a boiler go down and although we did have emergency service out immediately, the entire unit had to be replaced and thus it was the next day. I am also very sorry that you were unable to locate a Gallery Host upon check out. I will... More 

colleyville
Top Contributor
87 reviews 87 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 3, 2014

One of the best Hyatt Place’s we have stayed at. All areas of the hotel were clean and in good condition from the front desk to the rooms. Every staff member we interacted with was pleasant and friendly. They were adequately staffed for breakfast unlike most Hyatt Places we have experienced. The location is centrally located between Dallas and Fort... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the positive comments. I'm glad your stay with us went well and that you were able to interact with our amazing staff as well. We look forward to seeing you on your next trip. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Place Dallas/North Arlington/Grand Prairie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hyatt Hotels Corporation, Priceline, Hotels.com, Cheap Tickets, Despegar.com, Expedia, TripOnline SA and Tingo so you can book your Hyatt Place Dallas/North Arlington/Grand Prairie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay