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Hyatt Place Dallas/North Arlington/Grand Prairie

3.0 of 5 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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Hyatt Place Dallas/North Arlington/Grand Prairie
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Hyatt Place Dallas/North Arlington/Grand Prairie
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101 reviews from our community

Traveler rating
    38
    33
    15
    7
    8
See reviews for
27
12
5
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
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    (101)
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    (28)
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    (40)
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    (20)
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    (13)
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Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great spot for business or leisure travel. Highly recommend. Would stay there again in a second. The room, front desk, bar and food service was all spot on. Staff was very friendly and prompt with any needs. Close proximity to Dallas and the airports.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Hello and thank you for the great comments! We know you have many choices when it comes to hotels in our area and we are thrilled that you choose us! We look forward to seeing you again soon. More

Arlington, Texas
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is convenient, clean and satisfactory except a few exceptions. Check in was quick, room was clean and comfortable and the breakfast was beyond expectations. I particularly want to thank Jamisha for her friendly attitude and Sophia for her quick and helpful service. My only negative experience was with one employee named Damian. He looked bored, frustrated to be... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I will certainly pass the kudos on to Jameysha and Sophie. The other associate you mentioned is no longer with us. I am very sorry you had a negative experience and can assure you we pride ourselves on great Customer Service. We hope to see you again soon. More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2014

I really enjoyed my stay at the Hyatt Place. The staff were very professional, Sophie and Michael were awesome all around, very friendly and accommodating. I will definitely visit and stay here again!

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the compliment. I will be sure to pass on the kudos to Sophie and Michael. We are very fortunate to have a great staff and we pride ourselves on our customer service. We look forward to your next visit with us. More

Muskogee, Oklahoma
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2014

We were very pleased with this hotel. Breakfast was decent with a lot of variety the rooms were clean and spacious. Disappointed that there was not a hot tub but the hotel staff went above and beyond to make it a great experience. I would definitely recommend this hotel to anyone.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice comments. I agree with you that we have a fantastic staff and I will certainly pass on your comments to my team. We hope to see you again soon. More

Baton Rouge
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014 via mobile

Don't stay here. Trust me, there are FAR better hotels for the same or less money. The photos don't show you the Pawn Shop or the crappy apartment complex next door. The hotel has no AC in the elevators or hallways. It was over 100 degrees outside and not much cooler inside. The room AC struggles to keep your room... More

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

I appreciate you taking the time to post to Trip Advisor. I am very sorry that your stay with us was not a good one. I would like to speak to you more regarding your stay. Please feel free to contact me at 972-988-6800 ext 5101. More

Grand Prairie
2 reviews
5 of 5 stars Reviewed July 30, 2014

Great Place!! Wonderful Staff!! We would stay here again if we come to the Arlington area again which we do plan to do. The rooms are spacious and the beds are comfortable. We had to use the pull-out bed and that was very comfortable also!! The staff took us and picked us up from Six Flags!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post to Trip Advisor. I was pleased to see that you had a nice stay with us and that you were able to utilitize our shuttle service to Six Flags. We look forward to your next visit. More

Emirate of Abu Dhabi, United Arab Emirates
2 reviews
4 of 5 stars Reviewed July 16, 2014

We were tired after about 20 hours of flights. We were tired and had to spend the night near DFW. We are very happy to have chosen this hotel! Working at the desk, Cheryl Lacy, was simply fabulous. She made us feel welcome and did a great job getting us checked in. The hotel was well-kept. The complimentary breakfast could... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for taking the time to post on Trip Advisor. I can only imagine how exhausting 20 hours of delayed flights must have been. Cheryl is a great asset to our team and I will be sure to mention her. We hope to see you again on your next trip to the Dallas/Grand Prairie area. More

Lubbock, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed for 7 nights. The hotel was completely full when we were there, but the experience was good. We always love the setup of Hyatt Place rooms. Nice rooms, pool, etc. There are not bathtubs in the room, nor was there a sink in the "wet bar" as listed on their website. This was an issue for my sister... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

I'm glad that you had a positive experience during your extended stay. Yes, the teams can sometimes be a little overwhelming but we have a great staff and overall everyone seemed to have a good time. We hope to see you again in the near future. More

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

Our stay - as a group we had approximately 15 rooms - was riddled with poor management, unfulfilled promises, and multiple mishaps. A sampling of the worst problems: insufficient parking such that we were told at midnight to park at a nearby sketchy bar but warned to not leave valuables in the car; broken down ice machines and air conditioners;... More

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I am very sory that your stay was not a good one. We pride ourselves in our Customer Service and our Cleanliness and usually have very high scores in those areas. I would love the opportunity to discuss this with you further. Please feel free to contact me at your convenience. More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

Had a chance to spend several nights at this hotel. The hotel was clean and the staff was friendly and helpful. The location was convenient to the major attractions. The one complaint that I had was that in the four nights I stayed at the hotel the TV continued to pixilate and cut in and out, even after they looked... More

Was this review helpful? Yes
Angie H, Guest Relations Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice review. We look forward to your next visit with us. I have also forwarded your TV comments to our maintenance department. More

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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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