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Hyatt Place Dallas/North Arlington/Grand Prairie

3.0 of 5 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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Hyatt Place Dallas/North Arlington/Grand Prairie
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Hyatt Place Dallas/North Arlington/Grand Prairie
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106 reviews from our community

Traveler rating
    41
    35
    15
    7
    8
See reviews for
28
14
6
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christiansburg, Virginia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall a good hotel for the cost. Location was central to everything including main roadway. However, did have some customer service problems (light fixture fell and shattered during our stay, batteries on remote weren't working and customer service forgot about our request, then couldn't find new batteries for hours, also had problems hooking up to free wifi) Enjoyed the double... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the comments regarding your recent stay with us. I do apologize that you had some issues. I would love the opportunity to talk with you further about your stay. I can be reached at 972-988-6800 ext 5101. Again, thank you for taking the time to write about your stay and I hope to talk with you soon. More 

Apex, North Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at a Hyatt, and I was impressed. I arrived late on a Wednesday and left Friday afternoon. The staff was extremely pleasant and friendly throughout my stay. The room was clean. It had an unusual layout, but it worked well enough. If I had stayed longer (or been travelling with my wife) it would have... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

We are so glad you enjoyed your stay with us. We have a great staff and customer service is definitely our strong point. We are happy that you were able to enjoy our free hot skillet breakfast as well. Please say hello on your next trip and have a wonderful holiday season! More 

Denmark
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

The room was clean. The staff was helpful, when they had time. The front desk clerk who checked in guests and answered the phone also worked the bar and waited tables for the guests. The giant screen television didn't work at first, I was able to get it to work after a few minutes. Now, the worst thing, NO HOT... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the comments. I do apologize about the hot water. We had a boiler go down and although we did have emergency service out immediately, the entire unit had to be replaced and thus it was the next day. I am also very sorry that you were unable to locate a Gallery Host upon check out. I will... More 

colleyville
Top Contributor
70 reviews 70 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best Hyatt Place’s we have stayed at. All areas of the hotel were clean and in good condition from the front desk to the rooms. Every staff member we interacted with was pleasant and friendly. They were adequately staffed for breakfast unlike most Hyatt Places we have experienced. The location is centrally located between Dallas and Fort... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the positive comments. I'm glad your stay with us went well and that you were able to interact with our amazing staff as well. We look forward to seeing you on your next trip. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

So my husband and I got in town very early in the morning from San Antonio for a Cowboys game later that day. We originally reserved a room at a nearby hotel that was horrendous. Luckily there was room at the Hyatt Place across the street and were able to get us a room with very early check in. The... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you the great review of our hotel. I'm glad we were able to get you in early and that our staff provided you with great customer service. We know you have a choice on hotels and we are certainly happy that you chose us. We look forward to your next trip! More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

Great spot for business or leisure travel. Highly recommend. Would stay there again in a second. The room, front desk, bar and food service was all spot on. Staff was very friendly and prompt with any needs. Close proximity to Dallas and the airports.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Hello and thank you for the great comments! We know you have many choices when it comes to hotels in our area and we are thrilled that you choose us! We look forward to seeing you again soon. More 

Arlington, Texas
2 reviews
3 of 5 stars Reviewed October 6, 2014 via mobile

This hotel is convenient, clean and satisfactory except a few exceptions. Check in was quick, room was clean and comfortable and the breakfast was beyond expectations. I particularly want to thank Jamisha for her friendly attitude and Sophia for her quick and helpful service. My only negative experience was with one employee named Damian. He looked bored, frustrated to be... More 

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for your comments. I will certainly pass the kudos on to Jameysha and Sophie. The other associate you mentioned is no longer with us. I am very sorry you had a negative experience and can assure you we pride ourselves on great Customer Service. We hope to see you again soon. More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2014

I really enjoyed my stay at the Hyatt Place. The staff were very professional, Sophie and Michael were awesome all around, very friendly and accommodating. I will definitely visit and stay here again!

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the compliment. I will be sure to pass on the kudos to Sophie and Michael. We are very fortunate to have a great staff and we pride ourselves on our customer service. We look forward to your next visit with us. More 

Muskogee, Oklahoma
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 6, 2014

We were very pleased with this hotel. Breakfast was decent with a lot of variety the rooms were clean and spacious. Disappointed that there was not a hot tub but the hotel staff went above and beyond to make it a great experience. I would definitely recommend this hotel to anyone.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

Thank you for the nice comments. I agree with you that we have a fantastic staff and I will certainly pass on your comments to my team. We hope to see you again soon. More 

Baton Rouge
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014 via mobile

Don't stay here. Trust me, there are FAR better hotels for the same or less money. The photos don't show you the Pawn Shop or the crappy apartment complex next door. The hotel has no AC in the elevators or hallways. It was over 100 degrees outside and not much cooler inside. The room AC struggles to keep your room... More 

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/North Arlington/Grand Prairie, responded to this review

I appreciate you taking the time to post to Trip Advisor. I am very sorry that your stay with us was not a good one. I would like to speak to you more regarding your stay. Please feel free to contact me at 972-988-6800 ext 5101. More 

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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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