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All 21 Grand Prairie hotels

Hyatt Place Dallas/Grand Prairie

3.0 of 5 Hotel   |   1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
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Hyatt Place Dallas/Grand Prairie
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70%
Ranked #4 of 21 hotels in Grand Prairie
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
wizofwoz Houston, TX
  • Reviews (86)
  • Photos (16)
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  • Room tips (12)
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86 people have reviewed this hotel

Traveler rating
    34
    27
    13
    6
    6
See reviews for
21
12
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Houston, TX
Top Contributor
88 reviews 88 reviews
82 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

While this hotel is close enough to DFW to be convenient, it is definitely NOT an airport hotel that provides a convenient airport shuttle. The operating hours are from 7 am to 10 pm and they travel once an hour (on the hour). No exceptions! Unfortunately for us, our flight landed (on time) at 10:25 pm. I had prepaid for... More

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Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was greeted by the staff immediately upon entering. All were very friendly. Room was larger than I expected. Plenty of space for the 3 of us. Really liked the options on the tv. The movies were a little pricey but I really wasn't there for that option. If ya had kids I would chose to use the tv movies.... More

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for the great review! I am glad that you were able to experience our wonderful staff! We maintain high customer service scores and are very proud of that. We are very convenient to Six Flags and even offer free shuttle service. We look forward to your next visit with us. More

Washington DC, District of Columbia
Top Contributor
84 reviews 84 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Drove up at night to a parking lot that had a huge fence around it - not sure what that meant but I was alone and didn't feel comfortable. The front desk staff is not well trained. The food for lunch and dinner was not great, better to drive 3 miles south to the mall to eat. The breakfast was... More

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Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for your feedback. We always take both positive and not so positive feedback to our team so that we can focus on certain areas. I hope that you will give us another chance on your next trip to the area. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

From the get-go, the staff was incredibly accommodating. After my sister's unexpected death we needed to be there to pull everything together for an estate sale. After driving in from Michigan, the staff saw we were a bit bedraggled and offered us beverages. Throughout our eight-night stay, they were welcoming, accommodating, and just terrific. We'll be back.

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

We are very glad that you found some comfort staying with us during a very difficult time. I know that my staff enjoyed having you here and we hope to see you again in the future under better circumstances. More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

I took the shuttle from DFW and it took about 10 minutes. Hot breakfast was good. The rooms were clean and the staff extremely friendly. Not much to eat but they do have a light menu in the hotel for lunch and dinner

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for taking the time to post on Trip Advisor. I am glad that you were able to experience our wonderful associates who take great pride in providing superior customer service. We hope to see you again soon. More

Brampton, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2014 via mobile

Excellent! Rooms are spotless! Breakfast included and very good. Shuttle to airport well organized. Michael at front desk provided excellent service. The price was reasonable, all in all exactly what you want in a hotel near the airport.

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

We are happy that your stay with us went so well. Michael is truly a great asset to us and I will be sure to pass on your comments to him. We hope to see you again in the near future. More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 17, 2013

We booked for the weekend of the Cowboys/Packers game, and the score wasn't the only disappointment. Note that the hotel is NOT on the trolley line and you will have to drive or cab it to the stadium. Coming back, we waited over an hour to get into a cab. We left our room about 12:30, removing the "come back... More

Was this review helpful? Yes 1
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for taking the time to post your review. I am very sorry that your stay was not up to your standards. I will use your feedback to share with my housekeeping department to ensure that rooms are being cleaned in a timely manner. I do hope you will give us another chance the next time you are in... More

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 27, 2013

The shower layout was poorly thought out. The food was great but I wish it could be delivered to the room instead of going to the lobby to pick it up. I liked the room, very comfortable and basic for a business trip.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for your response. We appreciate your feedback and always use our feedback to improve. We hope to see you again in the near future. More

Oklahoma City, Oklahoma
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 26, 2013

Although the staff was very pleasant this was not what I expected from a Hyatt property. We were told when booking the room that no King rooms were available but they could put us in a room with two queen beds. We were put in a room with two double beds and told that was all that was available unless... More

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Oklahoma City, Oklahoma, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 17, 2013

Nice hotel. We hadn't stayed at at Hyatt Place before so was a bit surprised that it was more like a motel than our usual Hyatt experience. Breakfast was nice, staff was friendly. The best part was the motel like parking; no valet parking was necessary. We would stay again.

Was this review helpful? Yes
Angie H, General Manager at Hyatt Place Dallas/Grand Prairie, responded to this review

Thank you for the positive feedback. I'm glad your found our spacious parking lot met your needs. We hope to see you again soon. More

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Additional Information about Hyatt Place Dallas/Grand Prairie

Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie
Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 hotels in Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Grand Prairie 3*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
134

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