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All 21 Grand Prairie hotels

Comfort Suites Grand Prairie

2.5 of 5 Hotel   |   2504 I 20 West, Grand Prairie, TX 75052
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Ranked #8 of 21 hotels in Grand Prairie
A recent review
4 of 5 stars Reviewed June 25, 2014
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  • Reviews (33)
  • Photos (14)
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33 people have reviewed this hotel

Traveler rating
    6
    12
    7
    4
    4
See reviews for
16
2
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2014

Room was very very clean and spacious we had a King Suite! Me and my family enjoyed a hot waffle for breakfast and went on to our next stop which was at a Sheraton in Downtown Arlington due to a competition being hosted there room here is comparable to the room there at a much higher price. Would stay at... More

Was this review helpful? Yes 1
Waco, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed at this hotel for one night. The rooms were spacious & nice. The only issues that I had were the elevator and the A/C cut off during the night. Other than that, the stay was very comfortable. The staff was friendly and very helpful. The hotel was clean and didn't have a weird/funny smell. Enjoy!

Was this review helpful? Yes 1
New Orleans, LA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We were attending a funeral. The only things I disliked about the place was how hard it is to get to it since it is basically on the service road of a huge interstate that is one way in front of the hotel. 3 adult women slept in the room and we found it roomy and comfortable. Very quiet rooms... More

Was this review helpful? Yes 1
Cookeville
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 21, 2014

Stayed at this Comfort Suites while in the Dallas/Fort Worth area to visit Cowboys Stadium. Perfect location right off the interstate and only about 10 minutes to the stadium. Nice places to eat within a block or two. Room was nice. Two queen size mattresses with a small hide-a-bed. Fridge and microwave in room were great. Room/hotel was clean. Kids... More

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Spring, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 15, 2014

the elevator sounded like it was slipping and a very noise and jerks. The carpet through out halls, entry and room were dirty. The bathroom sink would not drain. The beds were comfortable. Some major house cleaning and maintenance would go a long ways in make this a hotel worth of Comfort Suites. the fee for the safe is a... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 9, 2014

Upon arrival, the sheets were filthy and it was clearly evident that this room had not been properly serviced. They had to move us out of our room into another room. The next day, my card key to one of our rooms stopped working. My mother and I went to the front desk to get them fixed and the front... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 30, 2013

I stayed here for my graduation. Had two rooms in which one had to be relocated due to red substance on sheets. There was another incident where employee did not act with integrity or exhibit good customer service. Save yourself headache and travel on across the highway. Never again will I ever stay here or let any one I know... More

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 26, 2013

Let's start with the positives, and largely the reason that people would be reading this review. My check-in person was fantastic. I was in much earlier than check-in time and she still found a spot for me despite the hotel being at capacity. I know that was luck, too, but the point is that the check-in person did what she... More

Was this review helpful? Yes 1
Downey, California
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2013

Check in was fast, rooms were very clean..breakfast was good and the kitchen staff was nice and always smiling...would like to have had the laundry facilities on my floor and they needed more than 1 washer/dryer....didn't like the location of the hotel...to many turns here and there in order to get into the hotel driveway

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2013 via mobile

We stayed here with our softball team. Our reservation was for 1 night only. They charged us for 2 nights. I called and emailed the manager Kirk for weeks and he NEVER returned any of my calls or emails. Very poor management!

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Grand Prairie

Address: 2504 I 20 West, Grand Prairie, TX 75052
Phone Number:
Location: United States > Texas > Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Grand Prairie 2.5*
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14 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
68

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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