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Best Western Granbury Inn & Suites


Hotel class 2.5 of 5
1517 Plaza Drive, Granbury, TX 76048-2635
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Reviews you can trust

70% Recommend
3.5 of 5 stars 10 reviews
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All (10)
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[ Date ] [ Rating ]
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3 of 5 stars
befab4   2 contributions
dfw
Mar 8, 2009 | Trip type: Couples
1/1 found this review helpful

The hotel was nice, but the first night they put me in the room by the elevator and it was very loud. They acted like no one ever complained about it but moved me, without any apology . The next night my friends came in and they got put there. Big surprise , they complained too. They told them the... more

Over Charged
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3 of 5 stars
ssdan1   1 contribution
Waco Texas
Feb 22, 2009 | Trip type: Couples

The room was very nice and clean, did not like the fact that the curtains did not close, was very bright. I was overcharged $10.00 to my Bank Card, room was quoted to be $132.32 with tax and all, was billed $142.00 to my Card, Beware!!! more

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1 of 5 stars
JennyinLubbock   2 contributions
Lubbock, Texas
Dec 9, 2008
1/1 found this review helpful

I had a similar experience as another reviewer here. I booked a room with our soccer club for a very busy weekend in town (it would have been difficult to have found a room elsewhere in town otherwise I would have left). I booked a room (2queens for $82). When we arrived the first story was simply the room we... more

Management response from
BWGIS, General Manager

Guest was apologized to for the confusion and mistake concerning their room type and the rate was adjusted. At check in, they were offered several options (because of the smell), move to a different room, have the room sprayed, or a refund. The town was not sold out. They opted to stay and the room was sprayed. At check out...

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5 of 5 stars
mstihl   1 contribution
granbury
Jul 17, 2008 | Trip type: Couples
0/1 found this review helpful

Our stay here was great! Very friendly staff and clean rooms. I would recomend this Hotel to everyone. more

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1 of 5 stars
JCBDallas   1 contribution
Dallas
Jun 30, 2008 | Trip type: Family
2/2 found this review helpful

Stay away from room 110. Staff will tell you that very few ever complain about the noise but three different guests attempted to stay in the room during my visit and all stated that the noise was ridiculous. Save yourself plenty of frustration in attempting to deal with the management of the property. Rude and arrogant. I would not recommend... more

Management response from
BWGIS, General Manager

I agree room 110 can be noisy to some. We have had many guest stay in this room and never complain. You were moved to another room the very next morning for the remainder of your stay. I am sorry you felt we were rude and arguementative concerning the group contract. It is our goal and desire to ensure everyone...

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3 of 5 stars
Road_Tech   4 contributions
Forney,TX
Mar 20, 2008 | Trip type: Family

The staff was courteous and very warm. It's a pretty average hotel except for the indoor heated pool which my daughter loved and was a great way to get rid of that last bit of energy out of her system. The rooms were tidy and it smelled neutral which is fine with me. The rooms have a dvd/vcr players and... more

Great hotel
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5 of 5 stars
meetingplanner70   1 contribution
New Jersey
Mar 18, 2008
0/1 found this review helpful

We stayed there for a couple days while visiting family in the area and had a great experience. The hotel is clean, relatively new, and had friendly staff. I am a bit of a hotel snob because I travel a lot on business. I was very surprised at the comfort of the beds & linens. They offer a FULL breakfast... more

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5 of 5 stars
happyfeet79   1 contribution
Bossier City, LA
May 18, 2007 | Trip type: Family

We stayed at the Best Western for our Mother's Day trip. From the time we made the reservation until the time we checked out the entire staff was nothing but friendly, helpful and courteous. We were always greeted with a smile! They went above and beyond to make us feel welcome. The rooms were clean and spacious. A full breakfast... more

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5 of 5 stars
JanT001   2 contributions
Boaz, Alabama
May 14, 2007 | Trip type: Business, Friends getaway

I stayed at the Best Western, Granbury, Tx., May 5,6, 2007. I stayed here same weekend last year also. This is a great place, the rooms are very clean, the breakfast is really good, something for everyone. I want to tell you the staff at this hotel is the best I have seen anywhere. They were so friendly and courteous... more

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5 of 5 stars
Craig_Cascio   5 contributions
California
Aug 19, 2006
4/5 found this review helpful

This is a very clean and well kept facility. The free breakfast has many choices for everyones taste. The pool and spa area were nicely maintained, towels provided. Room was spacious and well kept. Mike at the front desk was very helpful and informitive. Can highly recommend. more

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Best Western Granbury Inn & Suites Also Known As

  • Best Western Granbury
  • Granbury Best Western
Address: 1517 Plaza Drive, Granbury, TX 76048-2635
Granbury Hotels Best Western Granbury Inn & Suites
3.5/5.0
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