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Quality Inn & Suites

2.5 of 5
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800 Harbor Lakes Drive, Granbury, TX 76048 (Formerly Americas Best Value Inn; Holiday Inn Express Granbury)
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Quality Inn & Suites
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Ranked #7 of 14 Hotels in Granbury
A recent review
5 of 5 stars Reviewed April 3, 2015
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11 Reviews from our TripAdvisor Community

Traveler rating
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    3
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    1
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (11)
  • Mar-May only
    (3)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (5)
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Walls upstairs had mildew on them in the halls. Room was clean but never could get cooled off even with ac going full blast for 13 hours. No water pressure. Service was acceptable, but the building is falling to pieces.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Currently staying two nights in this terribly dated hotel. After reading all the postive reviews I was excited to get a great rate for a room. Should have spent more and stayed somewhere else. They have no elevator. How does a place have no elevator and if you don't you should have to carry up the luggage. The room is... More 

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Travelers are raving about these Granbury hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

The room was very nice and the beds were comfortable. The staff was also very helpful and sweet everybody told us happy anniversary the next morning,it was nice of them to remember! ! :) would recommend to anyone

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Azle, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed here due to snow and having to be back at work the next day in Granbury. I was impressed with this hotel and the price they gave me. Good breakfast. Had a hospice patient I was staying with and it was very important to get back there the next day! Thanks for providing me a nice place at a... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 8, 2015

We stayed here for a short anniversary trip. Great hospitality and super friendly staff. Moved us to a room that has a huge jacuzzi in the room! Great surprise! Very clean and basic. Everything we needed and nothing we didn't.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

Had a weekend get away planned for my mother and me. Started out alright but mother wasn't feeling well so wanted to check in early. Check in time was originally 3, they moved it to 1 for me. Then we just showed up at 11:30. Hoping maybe we could get our room even earlier. Well I am absolutely more than... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Very hospitable staff makes the stay experience very pleasurable, be sure you get up for breakfast by Gaye, she makes it the best. Very clean rooms and welcoming environment, also very easy to acces and find the location

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Midlothian
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 7, 2015

The staff was friendly and hard working. The room smelled very strongly of bleach (so much so that I was nauseated and had a headache in the middle of the night). Our room wasn't serviced the first day (but to be honest, we didn't leave it until 4pm). The heater was not controllable since the knobs turned round and round.... More 

Was this review helpful? Yes 1
Bowie, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

I have stayed at this hotel twice now. Both times the staff was friendly and very helpful. Our room was very clean and well stocked. The pool and fountain are very clean and relaxing. Breakfast in the morning was hot and fresh!

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shakil h, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for taking the time to submit a review on our hotel. I am glad that we were able to assist you and make sure you had a great stay here in Granbury. It is always such a pleasure to receive positive feedback, it helps encourage us to do our best for all of... More 

1 review
5 of 5 stars Reviewed December 6, 2014

I Brought my high school basketball team to stay during a tournament. Nice comfortable place to stay with really good free breakfast. There is a YMCA right across the street with a pool that can be used by hotel guests. Hospitality was great! No complaints from me or any of my team!

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QualityInnGranbury, Manager at Quality Inn & Suites, responded to this review

It's wonderful to know that you and your team really had a great time at our hotel! Thank you for appreciating the hospitality, comfort, and amenites that we provide. We hope that you will have an even more satisfying and enjoyable experience on your next stay in Quality Inn & Suites. More 

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