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All 14 Granbury hotels

Holiday Inn Express Granbury

2.5 of 5 Hotel   |   1515 N. Plaza Drive, Granbury, TX 76048 (Formerly Baymont Inn & Suites)
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Holiday Inn Express Granbury
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Ranked #9 of 14 Hotels in Granbury
A recent review
3 of 5 stars reviewed 3 days ago
Peggy B Victoria, Texas
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13 reviews from our community

Traveler rating
    5
    3
    1
    2
    2
See reviews for
4
1
1
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Victoria, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is overall a pleasant place. However, when we checked it it took 3 rooms before we got it right. The first room smelled of smoke even though the entire hotel is supposedly smoke free. The second room had a non-working television, and there was no one available to come up to see if they could get it... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only reason I gave this hotel 1, is due to the courteous staff and clean room. However, upon arrival, my kids asked for the Wi-Fi password only to discover that Charter had not come out to fix the Wi-Fi. My data jump from 27% to 75% usage, which means my bill will no doubt be higher by the end... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

Dear Nicole C, Thank you for your for writing a review. I am sorry to hear about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We hope to hear... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2 nights over Labor Day weekend. Bed mattress very hard. Room clean when arrived. Room not cleaned next day. Had to ask for towels and have used towels picked up. Had to empty own trash and go get soap etc from maid. Noisy hotel. Elevator broken and no WIFI service all weekend. Sad part is the rooms are new... More

Was this review helpful? Yes 1
San Antonio, Texas
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed in many luxury hotels that were not as clean and well appointed as this hotel. Comfy bed, sofa, fridge, microwave, coffee maker. Breakfast was good. Omelets, biscuits, sausage, fresh pancakes, along with fruit, yogurt, etc. Will stay again if the opportunity presents.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Internet was down the entire time I was here. Room was never cleaned during my stay here. Bed was made like a teenager had done it. Trash was never emptied and they placed clean towels on top if my dirty ones. Breakfast at 8am was totally gone, no milk, no juices and pancake machine was out of mix. One of... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

Dear Leigh B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

East New Mexico
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bathroom was a little on the small side. Noise level was not bad. One of my keys was not coded correctly, so I had to go back to front desk to get it re-coded. Front desk agent kept calling me "sir" even after reviewing my credit card & ID w/female name. Bed was comfortable, room clean. Overall, above average room.

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed July 20, 2014

My mother, my adult sister and I spent a long 4th of July weekend in Granbury. We came to town for a 50th wedding anniversary, but we had time to explore the other attractions in town. The hotel staff was extremely friendly and helpful. They were always happy to make recommendations on everything from restaurants to places to park for... More

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Texas
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

Fourteen of us stayed at this hotel for a mini family reunion. The staff let us use the common area once breakfast was over to visit, celebrate a birthday, play games, and meet up with each other before going out. The rooms were clean and comfortable. The breakfast buffet typical for this type of restaurant. I think the lady taking... More

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HotelStaff532, Front Office Manager at Holiday Inn Express Granbury, responded to this review

Thank you for your positive feedback in regards to your recent stay at Holiday Inn Express and Suites. We take great pride in delivering excellent customer service. More

Austin, Texas
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2014

Good hotel. Restful and quiet. I stayed one week. The staff was very helpful and kind. The continental breakfast was great and convenient for my travel to Granbury, TX. I always enjoy my stay at the Holiday Inn Express.

Was this review helpful? Yes
HotelStaff532, Front Office Manager at Holiday Inn Express Granbury, responded to this review

Dear SDee C, Thank you for taking the time to give us your feedback. We value the opinions of our guests, and take great pride in providing excellent customer service. We look forward to your return. More

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Additional Information about Holiday Inn Express Granbury

Address: 1515 N. Plaza Drive, Granbury, TX 76048 (Formerly Baymont Inn & Suites)
Phone Number:
Location: United States > Texas > Granbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Granbury 2.5*
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