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All 8 Graham hotels

BEST WESTERN PLUS Graham Inn

2.5 of 5 Hotel   |   1707 Highway 16 S, Graham, TX 76450-4607
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BEST WESTERN PLUS Graham Inn
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Ranked #3 of 8 hotels in Graham
A recent review
5 of 5 stars reviewed 2 days ago
Eleshia C Denton, United States
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38 people have reviewed this hotel

Traveler rating
    15
    12
    5
    4
    2
See reviews for
14
5
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Denton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolutely fantastic service. I cannot express enough how professional, friendly, and caring the front desk staff was during our stay. We were well taken care of. They even made restaurant reservations for our large group. Going to Graham, TX for business or pleasure? These people take care of you. Graham is a wonderful community full of local businesses, and this... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were in town for a wedding and this was one of the hotels at which the family had reserved a block of rooms. The staff is incredibly friendly. Lobby is welcoming. I didn't visit the gym but did check it out; appears nice. Hot breakfast available every morning and they are great about keeping everything filled and fresh. Bacon,... More

Was this review helpful? Yes
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

Thank you for your candid review of our property. On behalf of our staff I would like to thank your for your kind words, and we are so glad you enjoyed our breakfast. We sympathize with the problems you experienced from the smoking rooms in our property. I cannot apologize enough and this issue is something we are currently trying... More

Fort Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

Our stay was very pleasant; thank you! We were in town for a funeral which is never a fun experience, but being able to come back to the room and relax helped to make the trip not so tiring. We were not able to obtain adjoining rooms, but that was due to my making the reservations on line at the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Carolyn M, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

Robin HS, On behalf of the staff here at the Best Western Plus I would like to say thank you for taking the time to rate our hotel and letting us know how your stay was .Thank you for staying at our Best Western and we hope to see you again soon. Front Desk Manager, Carolyn M More

Hurst, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 27, 2014

We stopped for the night in Graham, Texas. The friendly staff at the Best Western Plus had us checked in to our room in no time. I expected a little more from a Plus hotel but it was clean and comfy. We had a good night's sleep and a very good breakfast. Would stop again.

Was this review helpful? Yes
Carolyn M, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

On behalf of our staff here at the Best Western in Graham I would like to say thank you for the complements on our Hotel and we look forward to seeing you again. Thank you, Front Desk manager More

Quanah, Texas
Top Contributor
62 reviews 62 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2014

This Bestwestern in Graham, Texas is an eye pleasing from the exterior and the foyer. Staff were very responsive and helpful to take care of my needs. The room was comfortable, but the amenities in the room were of a lower quality including thin older towels, small soap bars, and some containers of shampoo missing. I'm sure if I would... More

Review collected in partnership with Best Western

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SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

We would like to apologize sincerely for our amenities not exceeding your expectations of our property. We have taken your suggestions and used them to improve our guest stay so we appreciate all candid responses. We hope to see you again in the future, Regards, Shilah Johnson More

Hurst, United States
1 review
4 of 5 stars Reviewed January 16, 2014

I enjoyed the stay, the room was nice, the bed comfortable. I was tired and able to get some good rest. The only change I would make in ALL hotels is to put a ceiling fan in every room. Would save them thousands on utility bills too. Don't know why they don't. They are inexpensive and most would like it.

Review collected in partnership with Best Western

Was this review helpful? Yes
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

On behalf of our staff at Best Western Plus Graham Inn, I want to thank you for reviewing our property. We definitely will pass along your suggestion about the ceiling fans! Thank you for letting us know where we can improve and we hope to see you again in the future. Shilah Johnson More

A TripAdvisor Member
5 of 5 stars Reviewed December 27, 2013

Xmas eve, xmas day, Not many guests but the receptionist was very gracious and helpful, had to make our own bed Xmas morning ,we didn't mind as management was being caring to their employees, Xmas morning breakfast was ready and the receptionist was very friendly. Nice place will return.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

Dear Guest, Thank you for your kind words regarding our staff. We strive to serve you at the highest quality. We appreciate you understanding our want to bring families closer together on holidays. We hope to see you again. Best Regards, Shilah Johnson Assistant Manager More

A TripAdvisor Member
4 of 5 stars Reviewed December 1, 2013

The hotel was very clean and the staff was very friendly and helpful. It was very quite and close to shopping and eating establishments. Towels were replaced each and every day. The breakfast was good and plenty of choices. I will definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

On behalf of the entire staff at Best Western Plus Graham Inn, we would like to thank you for your kind words about your previous stay with us. We work hard to provide excellent service and it is appreciated when our guests take notice. Thank you and we look forward to seeing you again. Best regards, Shilah Johnson Assistant Manager More

A TripAdvisor Member
2 of 5 stars Reviewed October 27, 2013

Upon arrival our room was 81 degrees - after reporting the problem with the AC and returning six hours later the room was still 81 degrees. We were forced to have the window open just to get a little air flow - and had the hotel parking light shining in our room all night as if it was daytime. Another... More

Review collected in partnership with Best Western

Was this review helpful? Yes
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

On behalf of the entire team at Best Western Plus Graham Inn, we deeply apologize for not meeting your expectations. We have addressed and resolved all issues with the room. We have applied an additional 25% discount the afternoon you checked out, being a weekend it may take a few days to post to your bank. We hope you will... More

Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2013

My family stayed at this location for several months and it was our home away from home. The staff is polite and extremely friendly, it's clean and well kept and the overall environment is welcoming. If we're in Graham again this will be the place we choose to stay at!

Was this review helpful? Yes 1
SHILAH-J, Front Office Manager at BEST WESTERN PLUS Graham Inn, responded to this review

We appreciate your wonderful remarks regarding our staff and property. Our goal is to exceed all of our guest expectations. We pride ourselves on customer service and an ultra clean property. We hope to see you again in the future. More

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Additional Information about BEST WESTERN PLUS Graham Inn

Also Known As:
Best Western Graham
Graham Best Western
Address: 1707 Highway 16 S, Graham, TX 76450-4607
Phone Number:
Location: United States > Texas > Graham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Graham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Graham Inn 2.5*
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