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Holiday Inn Express Hotel & Suites Graham

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1581 Hwy 380 Bypass, Graham, TX 76450
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Graham
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39 Reviews from our TripAdvisor Community

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Traveler rating
    14
    13
    2
    5
    5
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11
3
2
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (39)
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    (10)
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    (14)
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All months
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful example of super efficient hotel! Rooms were well supplied and beds were outstanding. The afternoon receptionist was an absolute delight, willing to go out of her way, to be helpful. We arrived on a thursday, and all rooms were ready, with keys, and paperwork totally completed. The breakfast room was spotless, and the breakfast itself excellent! I would suggest,... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was at a hotel down the road and it was filthy,I was horrified. I called the Holiday Inn and the man at the front desk was exceptional nice and polite! When I walked in he gave me an amazing smile that made me feel so much better. The hotel it self is very clean. Bed is so comfortable! I... More 

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

I am so glad that you were able to stay with us! My staff works hard at making sure everyone feels welcome, and we hope that next time you come to Graham, you stay with us! Ronald/GM More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Lousy location, address not found by GPS system, fortunate I was familiar with the area. I can not count the times forced to sign in to internet access. Business center internet access was crawling slow. Printer was almost as slow. The room was spacious, clean, very comfortable bed. The carpet was ragged at entry and desperately needing stretched or replaced.... More 

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

I am sorry we were difficult to find on GPS. We have attempted to get this issue addressed, but haven't had much luck. We are aware the internet is slow, but we were not able to connect by any other means than line of sight wireless. However, AT&T has finally brought fiber optic cable to our area and we are... More 

Travelers are raving about these Graham hotels

Grand Prairie, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 6, 2015

I arrived to a very nice man at the check in but no help with bags when we asked for a luggage cart we were informed he did not know where it was!!! I was in town for fireworks and to let the kids swim...sad to say the pictures on the internet are a complete lie as to how the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear JuliaNewman, Thank you for your recent stay with us and reviewing our property. I am sorry to hear that you received a less that satisfactory service from the staff. I also apologize for the inconvenience you had over the pool's cleanliness. Your comments are important to us as they will be looked into and actions will be taken. While... More 

Kerrville, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2015

We stayed for one night. I wouldn't say this hotel was centrally located but it's easy to find and very close to the shopping area that Graham is famous for. The staff at check in was welcoming. Our room was clean and quiet, plenty of towels and guest amenities. The complimentary breakfast had enough choices and was good. Check out... More 

Was this review helpful? Yes 1
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you for staying with us! I realize we are on the edge of Graham (we were built to be close to the Young County Arena) and I appreciate you choosing us despite the location. I am our hotel and staff provided you with a good stay, and hopefully we'll see you again soon! R. Moore/GM More 

Austin TX
Level Contributor
92 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 27, 2015

At $112, this property is a 4 star value. At $82, it would have been a 5 star value. The room itself was comfortable and clean. The hotel decor was very odd. The staff could have been friendlier and kept the breakfast bar stocked. The overall experience was OK.

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you for letting us know! We appreciate your comments and I'll speak to the staff about the friendliness issue and making sure our breakfast bar is well stocked. We hope you'll stay with again soon. Best regards, R. Moore/GM More 

Mabank, Texas
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 29, 2015

My family of 5 stayed here for the night. Our room was more spacious than other rooms have been for the 5 of us. We usually get 2 queens and a pull out sofa. It gets tight and crowded real quick. This hotel gave us more space than usual. It was comfortable and clean. The staff was friendly and accommodating.... More 

Was this review helpful? Yes
Dallas, TX
Level Contributor
302 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
4 of 5 stars Reviewed March 28, 2015

The Graham Holiday Inn Express is pretty standard for the chain. Clean, very quiet, and watched over by a friendly and efficient staff. My king room was large, with a small work desk, comfortable reading chair with footrest and lamp, nice flat-screen TV, and a very comfortable bed. The bed featured both firm and soft pillows, always a plus. The... More 

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Garland, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

I stayed in the Holiday Inn Hotel in Graham, Texas. This was probably the best experience I have had in Hotel in years. The staff was friendly and very helpful. The rooms were extremely clean. The breakfast was excellent and it was a true breakfast. I highly recommend this hotel!

Was this review helpful? Yes
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for your kind review! My staff works hard at making our guest comfortable, and I will make sure they see your response. We look forward to having you stay with us again soon. R. Moore/GM More 

Louisville, Kentucky
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 29, 2014

I booked through Hotels.com, realizing that in my business (traveling! public relations!) I can't stick with just one brand. And I want rewards. That totally selfish note out of the way, I booked a King suite here for an overnight church meeting. It is either new or has been recently redone. The lobby decor is comfortable and modern. My room... More 

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for staying with us, and I am pleased you enjoyed your stay! I will pass your comments on to my staff, and we look forward to having you visit us again. Best regards, Ronald Moore/GM More 

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