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Holiday Inn Express Hotel & Suites Graham

2.5 of 5 1581 Hwy 380 Bypass, Graham, TX 76450
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Holiday Inn Express Hotel & Suites Graham
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Holiday Inn Express Hotel & Suites Graham
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31 reviews from our community

Traveler rating
    12
    9
    2
    3
    5
See reviews for
9
2
1
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Garland, Texas, United States
2 reviews
5 of 5 stars Reviewed November 6, 2014

I stayed in the Holiday Inn Hotel in Graham, Texas. This was probably the best experience I have had in Hotel in years. The staff was friendly and very helpful. The rooms were extremely clean. The breakfast was excellent and it was a true breakfast. I highly recommend this hotel!

Was this review helpful? Yes
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for your kind review! My staff works hard at making our guest comfortable, and I will make sure they see your response. We look forward to having you stay with us again soon. R. Moore/GM More 

Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2014

I booked through Hotels.com, realizing that in my business (traveling! public relations!) I can't stick with just one brand. And I want rewards. That totally selfish note out of the way, I booked a King suite here for an overnight church meeting. It is either new or has been recently redone. The lobby decor is comfortable and modern. My room... More 

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for staying with us, and I am pleased you enjoyed your stay! I will pass your comments on to my staff, and we look forward to having you visit us again. Best regards, Ronald Moore/GM More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

My room was ok. Bed was comfy. few complaints: the space around the door is huge and let light and sound in all night and the carpet needs to be upgraded/changed out. My only other beef was that there was a grasshopper breakout in Graham and they were in the room too. Guess there wasnt much they could do about... More 

Was this review helpful? Yes
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

First let me thank you for staying with us in Graham. I appreciate your comments, and wanted to let you know we are changing carpet this winter (when occupancy is lower). As for the grasshoppers, its true. We get a swarm each year, but our pest control company is trying new procedures and hopefully it will help us keep them... More 

Tallahassee, Florida
Top Contributor
57 reviews 57 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 30, 2014

The lobby décor was awesome, but I want nice rooms also and this place fit the bill. Quiet, comfy and clean. But the front desk gal dressed unprofessional and not very friendly Stood a long time waiting for her to even acknowledge us while she was on the phone. I thought it was overpriced for the small town.

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Odessa, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

The rooms were large and very clean. My wife and i enjoyed the breakfast, a great variety of items. The staff was friendly. Michael was helpful in getting my internet connections connected. Mark the maintenance was helpful in getting the internet routers working when they quit. Denise was friendly and helpful when my family came to visit us. All in... More 

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Nashville, Tennessee
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 5, 2014

I stay here for workl. The place is fairly new and is decorated like something out of Alice and Wonderland. That's the only way I know to describe it. The rooms and bathrooms are large and clean, the beds comfortable and it is safe and quite. Fits all my needs. The staff are nice, but are not as professional acting... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear 1tiredpuppy, Thank you for your recent stay and for leaving a review of our property. I am very pleased to hear that you found our rooms and beds to be clean and comfortable. It is always highly motivating on our end to receive commendable feedback from our valued guests like you. On the other hand, I'm sorry to know... More 

Colleyville
Top Contributor
70 reviews 70 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 13, 2014

The hotel is a nice addition to this west Texas town. The front desk folks along with the breakfast folks are very nice. The rooms are nice but maintenance needs to keep up with the place. Above the window needed repair and the bathroom needed some attention. I will stay there again.

Was this review helpful? Yes
texas
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 23, 2014

I stayed at the Holiday Inn Express in Graham on Saturday, February 22 while in town for a funeral. I had a king bed room on the second floor near the elevator. I was in the room for a couple of hours in the afternoon and did hear people being somewhat loud in the hall but when I got back... More 

Was this review helpful? Yes 1
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

First I would like to thank you for taking the time to review our hotel. I am pleased our rooms were comfortable and clean. Also, thank you for bringing the issues to my attention. I apologize for the gap under the door, and that the room attendant remade the bed with the covers so low. I will speak to the... More 

Richardson, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 14, 2013

This was my 3RD stay at this facility over the past several months and the SECOND time that my room was not cleaned while I was out the following day. Both times this happened, the staff seemed bewildered when I got back to the room and reported it. I had to ask for fresh towels, soap, etc. Both times, it... More 

Was this review helpful? Yes 1
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

I want to first apologize for the issues experienced during your stay. At Holiday Inn Express we strive to provide a comfortable and enjoyable experience to each guest and we take any failure on our part seriously. If you would please contact me at the hotel (940-521-9188 or graham@usimanagement.com) I would like to discuss your stay and try to make... More 

Travelers are raving about these Graham hotels

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 4, 2013

We stayed the night before the Possum Pedal bike ride. The hotel was clean, convenient and safe. Typical Holiday Inn Express, so nice to know they are consistent. The breakfast did leave something to be desired, just rolls and cereal.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Graham

Address: 1581 Hwy 380 Bypass, Graham, TX 76450
Phone Number:
Location: United States > Texas > Graham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Graham 2.5*
Number of rooms: 71
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