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Holiday Inn Express Hotel & Suites Graham

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1581 Hwy 380 Bypass, Graham, TX 76450
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Holiday Inn Express Hotel & Suites Graham
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Holiday Inn Express Hotel & Suites Graham
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34 reviews from our community

Traveler rating
    12
    12
    2
    3
    5
See reviews for
10
2
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin TX
Top Contributor
89 reviews 89 reviews
60 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At $112, this property is a 4 star value. At $82, it would have been a 5 star value. The room itself was comfortable and clean. The hotel decor was very odd. The staff could have been friendlier and kept the breakfast bar stocked. The overall experience was OK.

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you for letting us know! We appreciate your comments and I'll speak to the staff about the friendliness issue and making sure our breakfast bar is well stocked. We hope you'll stay with again soon. Best regards, R. Moore/GM More 

Mabank, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2015

My family of 5 stayed here for the night. Our room was more spacious than other rooms have been for the 5 of us. We usually get 2 queens and a pull out sofa. It gets tight and crowded real quick. This hotel gave us more space than usual. It was comfortable and clean. The staff was friendly and accommodating.... More 

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Dallas, TX
Top Contributor
284 reviews 284 reviews
80 hotel reviews
291 helpful votes 291 helpful votes
4 of 5 stars Reviewed March 28, 2015

The Graham Holiday Inn Express is pretty standard for the chain. Clean, very quiet, and watched over by a friendly and efficient staff. My king room was large, with a small work desk, comfortable reading chair with footrest and lamp, nice flat-screen TV, and a very comfortable bed. The bed featured both firm and soft pillows, always a plus. The... More 

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Garland, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

I stayed in the Holiday Inn Hotel in Graham, Texas. This was probably the best experience I have had in Hotel in years. The staff was friendly and very helpful. The rooms were extremely clean. The breakfast was excellent and it was a true breakfast. I highly recommend this hotel!

Was this review helpful? Yes
Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for your kind review! My staff works hard at making our guest comfortable, and I will make sure they see your response. We look forward to having you stay with us again soon. R. Moore/GM More 

Louisville, Kentucky
Top Contributor
52 reviews 52 reviews
52 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 29, 2014

I booked through Hotels.com, realizing that in my business (traveling! public relations!) I can't stick with just one brand. And I want rewards. That totally selfish note out of the way, I booked a King suite here for an overnight church meeting. It is either new or has been recently redone. The lobby decor is comfortable and modern. My room... More 

Was this review helpful? Yes
Ronald M, General Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Thank you so much for staying with us, and I am pleased you enjoyed your stay! I will pass your comments on to my staff, and we look forward to having you visit us again. Best regards, Ronald Moore/GM More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2014

My room was ok. Bed was comfy. few complaints: the space around the door is huge and let light and sound in all night and the carpet needs to be upgraded/changed out. My only other beef was that there was a grasshopper breakout in Graham and they were in the room too. Guess there wasnt much they could do about... More 

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Ronald M, Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

First let me thank you for staying with us in Graham. I appreciate your comments, and wanted to let you know we are changing carpet this winter (when occupancy is lower). As for the grasshoppers, its true. We get a swarm each year, but our pest control company is trying new procedures and hopefully it will help us keep them... More 

Tallahassee, Florida
Top Contributor
75 reviews 75 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 30, 2014

The lobby décor was awesome, but I want nice rooms also and this place fit the bill. Quiet, comfy and clean. But the front desk gal dressed unprofessional and not very friendly Stood a long time waiting for her to even acknowledge us while she was on the phone. I thought it was overpriced for the small town.

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Odessa, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

The rooms were large and very clean. My wife and i enjoyed the breakfast, a great variety of items. The staff was friendly. Michael was helpful in getting my internet connections connected. Mark the maintenance was helpful in getting the internet routers working when they quit. Denise was friendly and helpful when my family came to visit us. All in... More 

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Nashville, Tennessee
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 5, 2014

I stay here for workl. The place is fairly new and is decorated like something out of Alice and Wonderland. That's the only way I know to describe it. The rooms and bathrooms are large and clean, the beds comfortable and it is safe and quite. Fits all my needs. The staff are nice, but are not as professional acting... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham, responded to this review

Dear 1tiredpuppy, Thank you for your recent stay and for leaving a review of our property. I am very pleased to hear that you found our rooms and beds to be clean and comfortable. It is always highly motivating on our end to receive commendable feedback from our valued guests like you. On the other hand, I'm sorry to know... More 

Colleyville
Top Contributor
81 reviews 81 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2014

The hotel is a nice addition to this west Texas town. The front desk folks along with the breakfast folks are very nice. The rooms are nice but maintenance needs to keep up with the place. Above the window needed repair and the bathroom needed some attention. I will stay there again.

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