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BEST WESTERN Regency Inn & Suites

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1811 East Sarah Dewitt Drive, Gonzales, TX 78629-2612
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BEST WESTERN Regency Inn & Suites
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BEST WESTERN Regency Inn & Suites
BEST WESTERN Regency Inn & Suites
BEST WESTERN Regency Inn & Suites
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24 reviews from our community

Traveler rating
    18
    6
    0
    0
    0
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7
5
Solo
0
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay here for business regularly.... And every single time they exceed my expectations...the customer service is always on point and of course the remodeled rooms are amazing. I always joke that I want to take the bed home with me. Lol They do everything possible to make their guests happy. I'll never stay anywhere else.... :)

Was this review helpful? Yes
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

ChrisAllen210 - On behalf of the entire BEST WESTERN RI&S TEAM... THANK YOU! Reading your review is so refreshing. We love knowing that when a guest walks out the doors, they leave with that feeling that they are leaving their home away from home. Your comfortable bed is awaiting your next return!!! More 

Londonderry
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a room here over the phone at short notice as one of our party took ill, the receptionist could not have been more helpful. The suite was spotless. The bed was very comfortable and the linen crisp. We were given free water and wine at check in which was a nice touch. The included breakfast wasn't steak and eggs!... More 

Was this review helpful? Yes
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Dear John L, I'm so glad that you chose to stay with us. And more so that you we could provide you with a clean crisp room for recuperation!! It was our pleasure to have you as our guest and hope that we will see you again! More 

Kyle, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want a pleasurable experience and a great hotel to stay, look no farther. Check-In's a breeze, rooms are spacious, bed are comfortable, breakfast has something for everyone including home made tacos and free drinks in the evening.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

David, Thank you once again for another great review! As always, it's such a pleasure to see you. I always enjoy when you come in to get your day started in the breakfast room. I'm so glad you have enjoyed what we have to offer....in every department, from great food/drinks, to customer service, to comfortable beds. You deserve the best!!! More 

Kyle, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

Great Hotel, Friendly Employees, Great Service. Attention to detail is important, bed are so comfortable, Variety of Breakfast Items from homemade tacos to fresh fruit to Hot Items was excellent. Housekeeping was excellent and even called to see if anything else was needed which surprised me. And if that was not enough, Free drinks in the afternoon. As a Best... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

David, it was so nice to see you again. You are such a sweet gentleman. It was lovely that you would take the time to leave such a wonderful review. We always appreciate being complimented for our hard work. I will make sure to let the other departments read this. I also love the title you gave your review!!! “Come... More 

Waskom, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

As always, a perfect stay... Friendly, comfortable and easy. A bit pricey but, that is because of the oilfield in the area... Very nice place to stay though. Room 119 is a handicapped accessible room so therefore is HUGE! Love it!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Cassie, it's so sweet of you to once again write such a great review. What a nice surprise! It makes us feel proud to get such feedback. I'm so glad you have become a regular guest with us. We enjoy having you!! More 

Midland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

This is an older hotel, however it is extremely well maintained and clean. The rooms and bathrooms have been updated and are very comfortable. The staff is very friendly and helpful. Breakfast is a little better than most free breakfast except for the fresh burritos which are really good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Hi Allen. As you are a Gold Elite member, I would like to start by thanking you for your loyalty to the Best Western Brand. Although our property has been around several years, it was so nice of you to recognize the pride we have taken in keeping everything as nice & new as possible. I will definitely be sharing... More 

Coleman, Texas
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2014

Had to go for a funeral. This hotel is a great little hotel. Clean rooms, GREAT front desk employees. Extremely friendly and helpful. We were extremely surprised that we were posted complimentary beverages at check in, which we look full advantage of. They offer fresh breakaway burritos, try the SILVERADO, it's bacon, egg, cheese and potato! FABULOUS!

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Marcy, I would like to start again by giving our most sincere condolences. As you were here for a funeral, it's so pleasing that you have taken time to give feedback regarding your stay. I'm glad you enjoyed your complimentary beverages & the breakfast. You're right, those Silverado burritos are great!! We hope to have you stay with us again,... More 

Waskom, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

I love this hotel! The staff is awesome, the rooms are fantastic, the breakfast is delicious, but, I've stayed twice and both times the hot tub was broken. The last time I even called to check first and I was mistakenly told it was fixed and when I got there I was VERY disappointed to find that it was NOT.... More 

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

It was so nice to see you back Cassie. My sincerest apologies for the hot tub being out of service, yet again on your return stay with us. It had been repaired, and then went out again. This is when we learned that there was a greater underlying issue that needs to be worked on. I look forward to seeing... More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2014

My husband and I travel extensively for work and we stay at hotels all over. This was the best experience we've had yet. Hotel staff, Housekeeping staff were excellent and attentive. Very clean rooms. Quiet even with the Oilfield workers coming and going at all hours. Breakfast selection was wonderful and even available 24 hours a day. As an added... More 

Was this review helpful? Yes 1
Syria44554, Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Hi gypsibreeze. On behalf of the entire Best Western Regency Inn & Suites Staff, I say THANK YOU. Our staff works very hard at giving the best customer service to our guest. It is not often that one takes the time to compliment each department and the overall outcome of their work. So again, thank you for being so kind... More 

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I often use this hotel and all I can say is I never have enough good things to say. The staff & management are exemplary. Always an enjoyable trip to Gonzales. Thank you Best Western Regency Inn you truly are the best. Highly recommend using this facility for all your travel needs... Syria, Neal and Chelsea are always there to... More 

Was this review helpful? Yes 1
Syria44554, Front Office Manager at BEST WESTERN Regency Inn & Suites, responded to this review

Chris, It's always a joy to see you walking in. The entire staff always looks forward to your regular stay with us. Your friendliness with the clerks, housekeepers & maintenance just makes our job that much more satisfying. Thank you so much for such a sweet review. More 

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