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Holiday Inn Express & Suites Gonzales

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126 Middle Buster Road, Gonzales, TX 78629
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Holiday Inn Express & Suites Gonzales
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Holiday Inn Express & Suites Gonzales
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37 Reviews from our TripAdvisor Community

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Traveler rating
    21
    9
    1
    4
    2
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9
3
1
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Graham, Texas
1 review
4 of 5 stars Reviewed May 26, 2015

Room was great and clean, the bed and pillows were very comfortable. the lobby and hallways were clean, the only downside was the room smelled bad upon arrival like a little moldy but it wasn't too bad. once the air was on it seemed to go away.

Was this review helpful? Yes 1
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear mmcentire04, Thank you for allowing our hotel to accommodate you and yours. We appreciate you taking the time and effort to let us know how your stay with us was. Your compliments were refreshing to hear! We do apologize about your room not having a welcoming smell. We have spoken with our housekeeping department to prevent this from occurring... More 

2go2Barbadosdreamer
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

I love Holiday Inn Express Hotels - Have to admit, a lot of reason is because I LOVE their cinnamon rolls. Breakfast was good. They have an evening reception that was horrible - some pizza pockets tiny bites and some tiny hamburger? things. They give you 1 ticket per person for beer or wine - which is 2 glass of... More 

Was this review helpful? Yes 1
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear 2go2Barbadosdreamer , Thank you for allowing us to host you during your recent visit and for taking the time to share your experience. I am humbled to have received such thoughtful comments, for there really is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Your feedback is a testament and reflection... More 

Austin, Texas
Top Contributor
323 reviews 323 reviews
40 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed February 15, 2015

If you are traveling in south central texas and have to be in Gonzales, this Holiday Inn Express has everything you need from a hot breakfast, managers happy hour with free drinks and light appetizers and clean, well appointed rooms. The front desk clerk was very helpful and the ding room attendant kept us fed and watered quite nicely. It... More 

Was this review helpful? Yes 1
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Tony H, Thank you so much for taking the time to let us know how your stay was! We value your opinion and like to hear were we can improve. We pride ourselves on our persistence in keeping the hotel clean and providing the best experience we can for all our visitors. We hope you will join us again... More 

San Angelo, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2015

It appears that the Holiday Inn in Gonzales is trying to more than meet the customer's needs. The lobby, breakfast area and room were very clean. Since this hotel is used by the oil industry, they have a little trouble with the boot clay and such. However the maids were very efficient in cleaning and mopping the lobby area. The... More 

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Westtexan2014, We are very thankful for your lovely detailed opinion of our hotel and your stay. We are very satisfied that you were pleased with our hotel. We do our best to keep our facility clean and well kept. We look forward to your future visits. Contact us for your next reservation! Kind Regards, Alison G Rodriguez General Manager More 

texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 22, 2014

I recently stayed at the Holiday Inn Express in Gonzales over Thanksgiving. The hotel was nice and clean. I had booked my stay and pre paid on hotels.com, the day of check out I received another bill for the 2 days that was different from what I had paid. I asked at the front desk and was told that this... More 

Was this review helpful? Yes 2
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear DCJ (Texas); Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have personally looked into your billing issues and corrected them. I apologize for this not being taken care of sooner. Your... More 

Fort Worth, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

I was in town and stayed at this hotel for a business trip. The room and lobby was very clean and well kept. The breakfast was what I expected from Holiday Inn Express and would definitely stay at this hotel again if I'm in the area.

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear CNethers: Thank you so much for taking the time to review your stay. We are pleased that you enjoyed your stay with us. Please know, that will be passing your review to our staff. Once again, thank you for your review and we hope to have you as our guest in the future. Warmest Regards, Alison G Rodriguez General... More 

Austin, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2014

I was very impressed with this hotel. The lobby, breakfast area and rooms were all very clean. The hotel staff was friendly and made me feel welcome. I left a makeup bag in the room and called back a week later and they had found it and offered to mail it back to me which they did and called me... More 

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear shopperbee, Thank you so much for taking the time to let us know how your stay was! We value your opinion and like to hear were we can improve. We designed the hotel to fit the area of Gonzales, while still trying to be modern and cozy. We pride ourselves on our persistence in keeping the hotel clean. We... More 

Texarkana, Texas
Top Contributor
60 reviews 60 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is a clean and well maintained hotel with friendly staff. The room was clean and nicely furnished. The breakfast is what you would expect with a descent variety of breakfast foods. The breakfast area was clean. Prices are more than we’re accustom to with Holiday Inn Express hotels but most the hotels in this area are expensive because of... More 

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Traveler2708, Thank you for choosing to stay with us on your visit to the Gonzales area! We are very happy your stay was satisfactory and you enjoyed our breakfast. Our staff and owners will be so pleased to hear the hotel was well liked. Thank you for taking the time to give us a review! Please allow us to... More 

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 19, 2014

I think this hotel deserves better than the current two and half star rating.Seemed like a business/tradespersons clientele during the week and family/couples during the weekend. The hotel is a pretty standard Holiday Inn Express, so there should be no surprises from the get go. The hotel was clean, the rooms comfortable and quiet. Housekeeping was punctual. Typical Holiday Inn... More 

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Hello Senior Contributor, We are immensely thankful for your wonderfully detailed opinion of our hotel and your stay. We did not realize the music and news were as loud as to have created a collage of noise. Thank you for bringing this to our attention; we will remedy this. We are very satisfied that you were pleased with our hotel.... More 

2 reviews
5 of 5 stars Reviewed October 9, 2014

My family and I recently stayed at the Holiday Inn Express, in Gonzalez, TX. The price was a little expensive due to the Come & Take It Festival, but overall the staff was welcoming & friendly. My daughters loved their breakfast, milk and hot cinnamon rolls. My wife and parents loved the coffee and other breakfast items. Definitely a place... More 

Was this review helpful? Yes
Alison R, General Manager at Holiday Inn Express & Suites Gonzales, responded to this review

Dear Patrick A, Thank you for your kind words. We are delighted you and your family enjoyed your stay with us. It is our pleasure to accommodate you and yours and to hear that our efforts allowed you all to have a great experience. We look forward to welcoming you back to The Holiday Inn Express and Suites of Gonzales.... More 

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