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Holiday Inn Express & Suites - Georgetown

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431 N IH 35, Georgetown, TX 78628
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Holiday Inn Express & Suites - Georgetown
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83 Reviews from our TripAdvisor Community

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Traveler rating
    33
    27
    9
    9
    5
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34
19
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • Any
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  • All months
    (83)
  • Mar-May only
    (23)
  • Jun-Aug only
    (26)
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    (22)
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    (12)
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Texas
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Holiday Inn Express is located off the I-35 southbound freeway in Georgetown. We had made reservations for a suite and when we checked in, Chris at the front desk helped us out. He was courteous and very helpful. We needed one of the larger suites and were upgraded for free as IHG members!!! The room was very clean with a... More 

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Iola, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was very happy with my stay at this hotel. I felt safe. The staff was very friendly and I was super appreciative that they checked me in early. The bathroom, bed, and linens were clean and the bed was super comfy. My room was cool and wifi was free and fine. Breakfast was perfect for me. I would have... More 

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New Braunfels, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were in Georgetown this weekend for a family wedding and stayed at this hotel. I called the morning of our stay and asked if it would be possible to get in to the room early because we needed to get ready for a wedding. The front desk was very helpful and told me one of the two rooms were... More 

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Boise, Idaho, United States
Level Contributor
132 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night in this hotel. It's clean, nice, and the service people are friendly. The breakfast was the standard fare for such hotels, but good with a nice selection of cereals, pastries, fruit, bread and sausage and bacon. My only complaint is that yes, they have a pool...that no one will ever use. It was freezing cold!... More 

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1 review
2 of 5 stars Reviewed April 4, 2015

The room and the overall condition of the facility did not pass the test. There conditioning issues in our room, in the lobby, and in the lounge at breakfast. Dirty carpet in the elevator. Bed and bathroom linens seemed very worn. I would not stay at this location again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear Honestannabelle, Thank you for taking the time to complete a review on your stay. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist... More 

Katy, Texas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 21, 2015

As Holiday Inn Express Hotels go...it's fine. Comfortable beds, clean linens, fridges & microwaves in rooms, very accommodating & friendly staff. The negatives about this property would be... It's warm bordering HOT in all areas, especially in lobby/dining room at breakfast, but also in the rooms (and it's only March)...not ALL king rooms have sitting areas as the professional photos... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear ADVann3, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of staff services, comfortable sleeping amenities and amenities at the hotel. It seems that we were not able to execute an exemplary... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

I usually stay at the one in Round Rock but since my friend moved I wanted to be closer to their house. I had booked my stay somewhere else but the hotel was so bad I went looking for other accommodations. I had called around to a few hotels and at first this hotel quoted me $900 for 5 days.... More 

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Sugar Land, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 11, 2015

This hotel was fine for our needs: My first needs are clean, second is comfortable. We weren't there long enough to rate anything else, only overnight. I really have nothing more to add. They want me to add more to this review, there's nothing more, so I'm just adding words.

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Dallas, TX, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

After my second stay in a month at this hotel, I am pleased to report that HI Express in Georgetown will be our "go to" choice for future visits. The clean rooms, friendly service, and reasonable Sr/AAA rates make this a solid option for weekend trips. Only caution is to be sure you book as early as possible. There are... More 

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Los Angeles, California
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 31, 2014

As many have said, there are not a lot of options in Georgetown but here is how I felt about this hotel. It was clean, the staff was kind enough, the pool was nice enough, the breakfast was well stocked and overall I don't have complaints. Would I rave about anything no, but at the same time I don't have... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear Lisa W, Thank you for taking the time to write a review about our hotel. Allow me to sincerely apologize if there were any shortfalls that may have caused you inconvenience, particularly with our bathroom amenities. I have taken note of your comments and I am confident that our management will continue to do their best in order to... More 

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