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Holiday Inn Express & Suites - Georgetown

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431 N IH 35, Georgetown, TX 78628
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Holiday Inn Express & Suites - Georgetown
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87 Reviews from our TripAdvisor Community

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Traveler rating
    34
    29
    10
    9
    5
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36
19
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (23)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

the hotel is very clean with comfortable beds and convenient parking.many excellent restaurants within walking distance, as well as shopping. we stay here several times per year when traveling to and from Florida. one of the best kept and reasonably priced Holiday Inn Express in US.

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Bountiful, Utah
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From the moment you arrive until you depart the staff are avalible and ready to help. Staff offered great advice for dinning and entertainment. comfortable beds and clean rooms. Internet was slow, but ok for normal surfing.

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Roma, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Really nice suites with the free upgrade with Platinum membership. Pros: comfortable bed, clean room, and great location with nice Greek food down the road. Cons: guest laundry was broken down with no known time of repair. Average internet and hot breakfast.

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Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Difficult location to access especially if you are headed north. Friendly staff. A/C took a long time to cool the room. Room was clean. Shower had some mold. Breakfast was good. Area was clean. This was our third HIE on this trip and unfortunately was our least favorite.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear MDNied, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the friendly staff, clean rooms and good breakfast. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is our... More 

Texas
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express is located off the I-35 southbound freeway in Georgetown. We had made reservations for a suite and when we checked in, Chris at the front desk helped us out. He was courteous and very helpful. We needed one of the larger suites and were upgraded for free as IHG members!!! The room was very clean with a... More 

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Iola, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was very happy with my stay at this hotel. I felt safe. The staff was very friendly and I was super appreciative that they checked me in early. The bathroom, bed, and linens were clean and the bed was super comfy. My room was cool and wifi was free and fine. Breakfast was perfect for me. I would have... More 

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New Braunfels, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

We were in Georgetown this weekend for a family wedding and stayed at this hotel. I called the morning of our stay and asked if it would be possible to get in to the room early because we needed to get ready for a wedding. The front desk was very helpful and told me one of the two rooms were... More 

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Boise, Idaho, United States
Level Contributor
132 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 27, 2015

We only stayed one night in this hotel. It's clean, nice, and the service people are friendly. The breakfast was the standard fare for such hotels, but good with a nice selection of cereals, pastries, fruit, bread and sausage and bacon. My only complaint is that yes, they have a pool...that no one will ever use. It was freezing cold!... More 

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1 review
2 of 5 stars Reviewed April 4, 2015

The room and the overall condition of the facility did not pass the test. There conditioning issues in our room, in the lobby, and in the lounge at breakfast. Dirty carpet in the elevator. Bed and bathroom linens seemed very worn. I would not stay at this location again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear Honestannabelle, Thank you for taking the time to complete a review on your stay. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist... More 

Katy, Texas
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 21, 2015

As Holiday Inn Express Hotels go...it's fine. Comfortable beds, clean linens, fridges & microwaves in rooms, very accommodating & friendly staff. The negatives about this property would be... It's warm bordering HOT in all areas, especially in lobby/dining room at breakfast, but also in the rooms (and it's only March)...not ALL king rooms have sitting areas as the professional photos... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear ADVann3, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of staff services, comfortable sleeping amenities and amenities at the hotel. It seems that we were not able to execute an exemplary... More 

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