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All 8 Georgetown hotels

Holiday Inn Express & Suites - Georgetown

2.5 of 5 Hotel   |   431 N IH 35, Georgetown, TX 78628
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Ranked #4 of 8 hotels in Georgetown
A recent review
4 of 5 stars Reviewed March 7, 2014
Pegib Strasburg, Virginia
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60 people have reviewed this hotel

Traveler rating
    22
    19
    6
    8
    5
See reviews for
22
14
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Strasburg, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014 via mobile

We book this in advance for 4 night ,ask for a certain room near the pool, when we arrived at the hotel the young man at the front desk, Chris , was very pleasant, friendly and went above and beyond just being nice, we had to check in without our luggage , the airline (delta) lost our bags, they finally... More

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Addison, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

I spent one night at this hotel. Lovely place - room was very nice; breakfast was good quality and the breakfast room was terrific! The best part of my visit was Brandy at the front desk. She went way above and beyond to accommodate me. She did it thoughtfully, cheerfully and oh so competently. Thank you, Brandy! And thank you... More

Was this review helpful? Yes 1
Kerens,Texas
Top Contributor
100 reviews 100 reviews
37 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 23, 2013

I booked on line and listed my preferences (high floor, away from elevator) and got exactly what I wanted. I called ahead about early check in and the clerk was accomodating, saying 1 pm would be fine. Check in was smooth and the same clerk I spoke to earlier was very friendly. We stayed 2 nights and had great breakfasts... More

Was this review helpful? Yes
hiegeorgetowngm, General Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Dear Guest, Thank you for staying with us again this year and taking the time to give us your feedback! I have shared your comments with the team. We appreciate your feedback and look forward to seeing you the next time you are in Georgetown! Thank you, Randy Denison General Manager More

Georgetown, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2013 via mobile

Stayed here just one night while moving. Very nice room with fridge and microwave. King size bed was so comfortable we fell asleep immediately. I wished we had needed to stay longer. I highly recommend.

Was this review helpful? Yes 2
Iowa
Contributor
11 reviews 11 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 4, 2013

The staff at the hotel are amonst the friendliest. We stayed here with small children during halloween. The clerk at the hotel told us where to go trick or treating, it was awesome. The kids enjoyed themselves too. He sent us to his own friendly neighborhood, where the Texans didn't care we were from out of town. The Pool worked... More

Was this review helpful? Yes 3
Longview, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

I recently stayed at this hotel. The hotel staff, particularly Brandy at the front desk, made this experience an excellent one. They went above and beyond to make sure I was satisfied (even providing me with a ride into town when Georgetown's cab service was running behind). This was not the first time that I stayed at this hotel. Each... More

Was this review helpful? Yes 3
Dallas, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

The room was well equipped and spotless, service and front-desk personnel were Texas friendly and helpful, and the breakfast was probably the "best-in-class" as far as complimentary mini-buffet set ups. My wife and I are both retired from the travel industry and ended up feeling much more positive about the experience than we had expected -- a no-hassle deal. Then,... More

Was this review helpful? Yes 4
Pittsburgh, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

My husband and I thoroughly enjoyed our stay here while visiting a relative in Georgetown. The hotel is exceptionally clean and the room was very comfortable. The staff was friendly and accommodating as well. Will certainly visit again!

Was this review helpful? Yes 4
Port Saint Lucie, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

What an improvement from last year when we visited Georgetown. The front desk staff was very accommodating and friendly, the hotel was clean, my husband loved the biscuits & gravy for breakfast and we were able to get a good nights sleep before getting back on the road. Hopefully the construction will be completed before our next visit.

Was this review helpful? Yes 4
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2013

I made my reservation and added a note as to where I'd "prefer" to be, since we have stayed here several times in prior years (for two decades). We arrived and they didn't have my preference (they said they didn't see it on the reservation). Okay, fine. Well, since they ignored that preference, I was hoping they could at least... More

Was this review helpful? Yes 1
hiegeorgetowngm, General Manager at Holiday Inn Express & Suites - Georgetown, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am very sorry you were not satisfied with the customer service you received. We take... More

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Additional Information about Holiday Inn Express & Suites - Georgetown

Also Known As:
Holiday Inn Express And Suites - Georgetown
Holiday Inn Express & Suites - Georgetown Hotel Georgetown
Holiday Inn Express & Suites - Georgetown Hotel
Address: 431 N IH 35, Georgetown, TX 78628
Phone Number:
Location: United States > Texas > Georgetown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites - Georgetown 2.5*
Official Description (provided by the hotel):
Welcome to Georgetown, Texas's brand new hotel located conveniently on southbound I-35. Hotel's Caring Staff Delights Guests with utmost care. Whether you're traveling with family on an historic adventure, for business at Citigroup or with a sports team playing at Georgetown Recreational Center, this hotel's location near I-35 and Georgetown Airport (GTU) couldn't be more perfect. Let the warm welcome of the Holiday Inn Express® & Suites Georgetown, TX hotel's excellent staff set the standard for a relaxing stay just 30 miles north of Austin. If work brings you to town, then take advantage of the 24-hour Business Center and the free high-speed, wired and wireless Internet access throughout this hotel's property. While in Georgetown, TX, you can host meetings with area businesses, such as Airborn, TECO-Westinghouse and Enflite, in our San Gabriel Conference Room. St. David's Georgetown Hospital and Southwestern University are also nearby. You can work and play hard in Georgetown, knowing that there's a refreshing indoor pool and hot tub to welcome you back. Start each morning energized after the free, hot breakfast and a workout in the 24-hour Fitness Center. Welcome again! ... more   less 
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