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Ramada Gatesville

2.5 of 5
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111 North Highway 36, Gatesville, TX 76528 (Formerly Holiday Inn Express)
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1 room 1 adult
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Ramada Gatesville
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233 Reviews from our TripAdvisor Community

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Tulsa
1 review
5 of 5 stars Reviewed 3 weeks ago

Very friendly and funny and helpful but when people come in with corporate lodging and just because I don't have it but with same company should adjust prices to help fell like your not getting raped on the price since I do know that there paying u from clc should adjust

Review collected in partnership with Ramada

Helpful?
Thank scottbP2295LT
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for sharing your review. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed there for a few months on and off while I was working on a local project. The staff and management were great and I left feeling like family. My only complaint was the coffee they served at breakfast wasn't that great.

Helpful?
Thank Daniel H
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

I can't begin to tell you how much we enjoyed reading this review. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again in the future! More 

Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was dusty. The sheets actually had several holes in them. It was very loud. Bathtub was very small. We didn't have any extra blankets and the comforter was thin. The ice maker was not working. And, we were told at about 830 am all water would be turned of starting at 10 am due to water leak.

Review collected in partnership with Ramada

Helpful?
Thank Lisa B
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Dear Lisa B, I am very sorry that your stay at our hotel was not a comfortable experience. The issues you experienced here with us will be reported to our management team. This will be evaluated and addressed accordingly. We hope that your next visit in the area will be an opportunity for us to make up for our shortcoming.... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed in other hotels in the North Fort Hood area, but this will be my new residence when traveling in the area. The staff evening and morning were great and very informative (made an excellent referral for our evening meal).

Helpful?
Thank Darryl M
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Dear Darryl, I am happy that we succeeded in making you feel at home during your visit. It means a lot to us that you've taken the time to share this positive experience at our hotel. We can't wait to see you again! More 

San Antonio, Texas
1 review
3 of 5 stars Reviewed January 8, 2016

The room was comfortable. The bathroom and shower were satisfactory. The coffee maker and the coffee packets did not match. The coffee maker was intended to use coffee filter packets, but the packets provided were the single use variety that fit a different coffee machine (single use); this was very frustrating. The breakfast coffee was watered down and had very... More 

Review collected in partnership with Ramada

Helpful?
Thank fm1963513
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

I am glad that you slept well in our facility. We are happy to know that we have met your expectations with our comfortable accommodations, bathroom and breakfast. I am sorry to hear that we didn't meet your expectations with our coffee that made you frustrated. Thank you for your feedback as we will have this checked and resolve immediately.... More 

Houston, Texas
1 review
5 of 5 stars Reviewed January 2, 2016

We have stayed in this one many times now and it is always clean. Front desk is very helpful and friendly. Love the hot cookies!!

Review collected in partnership with Ramada

Helpful?
Thank 309samanthaf
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

It's very heartwarming to know that you always enjoy your stay with us. Thank you for appreciating our clean facility, staff's excellent customer service and loving our hot cookies! We greatly appreciate your loyalty with us and we are looking forward for your next visit! More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

I had the pleasure of staying in this hotel for two weeks. My room was very clean, the water in the shower piping hot, and great water pressure. Free breakfast every morning was fresh and put out on time each day. Hotel staff was friendly and very accommodating. Who could ask for more?

Helpful?
Thank Tim G
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Thank you for giving us a five star rating! I am glad to know that you enjoyed your stay with us. We are very grateful that you appreciated our efforts in providing you an excellent customer experience. Thank you for your business and we are looking forward on next visit at our facility! More 

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