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Ramada Gatesville

2.5 of 5
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111 North Highway 36, Gatesville, TX 76528 (Formerly Holiday Inn Express)
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Ramada Gatesville
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Ranked #2 of 3 Hotels in Gatesville
A recent review
5 of 5 stars reviewed 3 days ago
terryf397 Dallas, Texas
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169 reviews from our community

Traveler rating
    63
    56
    25
    18
    7
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59
19
13
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (60)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (32)
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Austin, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW

Someone moved my name and my room was given away. The manager came and looked for an other Hotel for us to stay in. but, the hotel was not a hotel but a motel. Which I would never had stayed at. I was upset but had no choice, all the hotels in the area were full. I still am confused... More 

Review collected in partnership with Ramada

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I hope that this will not deter you from enjoying our accommodations and services in the future. Thank you for sharing this review, and we hope you'll return to enjoy a better experience with us. More 

Austin, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Asked about a 12 % company discount that I have access to, when booking noone seemed to be able to help with that even though a promo code was available. Wish that online and onsight employees were informed on this to better serve guest with their benefits.

Review collected in partnership with Ramada

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

I am terribly sorry to hear of your disappointment regarding your 12% company discount during your most recent stay in our hotel. I hope that you found our accommodations and services to be satisfactory and I am very sorry to learn that we did not exceed your expectations. We hope to see you again soon for a more satisfying stay. More 

Top Contributor
61 reviews 61 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we stayed here for the night after moving our daughter. We picked it as part of the Wyndham rewards. It's right outside of town, off the interstate, close to everything. There is a great restaurant within walking distance and a convenience store too. The hotel is very clean, well kept. We didn't use the pool or have breakfast but our... More 

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. I am so glad that you enjoyed the value, amenities, and the convenient location of our hotel! More 

Austin
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2015

Our KAIROS Prison Ministry prefers to use this Ramada as our Team Hotel for our semi-annual 4 day ministry. The staff has been most accomodating, setting up breakfast early (5:30 AM) and letting us use the break area for our nightly team meetings. The hotel is very well kept, and the staff is very friendly.

Review collected in partnership with Ramada

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years.... More 

Top Contributor
249 reviews 249 reviews
70 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 8, 2015

The hotel is becoming ran down. The carpet is worn, the sound proofing is poor and the beds are just OK. On the positive side the hot water and water pressure is very good and the staff is very friendly. The breakfast is a standard hotel breakfast except the first morning there was no syrup for the waffles.

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Our goal is to provide an accommodating experience, and your review will help us to succeed. Your comments regarding the ways we can still improve are just as important,... More 

FRIENDSWOOD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 25, 2015

Coffee was terrible in dining room. Get rid of Nescafe. Coffee guest can make in their rooms was good. Food was good.

Review collected in partnership with Ramada

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ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review

Thank you for taking the time to share this five star experience. We want you to know that we greatly appreciate your five star rating of our hotel and compliments to our breakfast service, though I am sorry to hear that you did not thoroughly enjoy the coffee in the dining room. I want to let you know that we... More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015

Enjoyed my stay - the staff were helpful above and beyond the call when my car was iced in and had trouble starting. Room was very comfortable.

Review collected in partnership with Ramada

Was this review helpful? Yes
ramadagatesville, Manager at Ramada Gatesville, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. I can't begin to tell you what it means to us to hear from guests like yourself who found our accommodations and services to be so welcoming, comfortable and convenient in a time of need. Thank you for sharing this experience with us. We hope... More 

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Amenities