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All 13 Garland hotels

Holiday Inn Garland

3.0 of 5 Hotel   |   5110 North George Bush Freeway, Garland, TX 75040
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74%
Ranked #4 of 13 hotels in Garland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
dnelson100 Oklahoma City, Oklahoma, Usa
  • Overview
  • Reviews (55)
  • Photos (35)
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  • Room tips (8)
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55 people have reviewed this hotel

Traveler rating
    20
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    7
    4
    3
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma, Usa
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I reserved the room for a responsible 89.00 a night and found the room just as good if not better than most that start in that range. The room was comfortable and bed was too, but I wouldn't give up my own mattress for theirs. The pool was nice to use at the end of the day. The place is... More

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Dallas, Texas
Top Contributor
184 reviews 184 reviews
54 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here because we didn't want to drive home from a friend's party. It was a bargain price and the room was spacious and clean. A view of the George Bush toll road, but that's just where it's located. Even so, no road noise. Common areas and business facilities were huge compared to some Holiday Inns I've been in.... More

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New Braunfels, Texas
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 weeks ago

Very clean hotel. Staff was very gracious and helpful. We had a large group and everything they did for us they did with a smile. Lounge/bar area was nice. Rooms were comfortable and clean. Only thing I didn't like was an indoor pool but that's just personal and I understand why it's indoors. Would definitely recommend this hotel.

Was this review helpful? Yes
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , I appreciate you for choosing Holiday inn garland for you stay and your event . I am glad that our wonderful and caring staff took care of all your needs. We would love to host you back. Thanks More

Beaumont, Texas
Top Contributor
86 reviews 86 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 weeks ago

After some deliberation, we finally chose to stay at the Holiday Inn in Garland. Check-in was a little slow, but they were very friendly once we made it to the desk. Our rooms were clean, beds comfortable, and air conditioner blew plenty cold. The real winner here, though, was their bar/restaurant staff. The lady who was there both nights (Ana)... More

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Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest, we do understand you have choices when it comes to hotel accommodations. We appreciate that you gave us this opportunity to serve you . I will definitely share your thoughts with my entire team . Thank you once again for choosing Holiday Inn garland. Sincerely, Paul Bisht More

San Antonio, Belize
1 review
5 of 5 stars Reviewed June 24, 2014

Great visit! Hotel staff was fantastic and sensitive to our needs. Restaurant staff very attentive and the salsa was tasty. Rooms were clean and smell fresh. Will be back and so will our family and friends!

Was this review helpful? Yes
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , Thank you for your wonderful feed back. I am glad you enjoyed our hospitality , We would love to have you back. Sincerely , Paul Bisht More

Hereford, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 21, 2014

Not being a fan of Holiday Inns, because they are mostly too dimly lit and apply an abundance of cheap room deoderizer, had to stay here a couple of nights for business travel. As soon a room freed up at the Hyatt Place, on the opposite side of the GBTurnpike, I moved there and have not regretted it. For the... More

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Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , I want to thank your for your feed back . I do understand your have choices and its ultimately the likes and dislikes which drive our decisions. We here at Holiday Inn Garland , believe in offering an unparalleled guest experience which begins from the time you enter our inviting bright lobby, to the smiling agent who... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

Checked in and No welcome greeting by disorganized front desk clerk 'Bill F.' who made it seem like I was putting him out and also claims to be the hotel manager and who looked like he had not idea what he was doing, very long wait for check in. Finally got inside room, using bathroom and someone else enters my... More

Was this review helpful? Yes 2
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , We believe in taking ownership whether for, positive or negative feedback . We make sincere attempt to derive guest sentiment from the feedback's and take it as opportunity to either celebrate when good reviews or make changes to our practices when negative .I am glad you took time out to meet in person and I sincerely hope... More

Thessaloniki, Greece
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2014

The stuff was helpful and fluent in English. Amazing breakfast. It was a bit expensive though, and the beds extremely small. Actually, I think that was the narrowest bed I have ever slept in. All in all, it is a good choice in a convenient location, if a bit expensive.

Was this review helpful? Yes
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , Thank you for choosing Holiday Inn Garland. While our king and queens beds are per the norms of industry standard. I would assume it might have appeared smaller to you because of the appearance and design of the room . Once again thank you so much for choosing us when in town . Would love to have... More

Lafayette, IN
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014

I booked a room with two queen beds using Priceline.com for a girls' night with two of my best friends. I got a great rate and prepaid for the room. When I got to the hotel, I stood at the reservation desk alone for about two minutes before either one of the clerks (a young woman and an older man)... More

Was this review helpful? Yes 1
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , Thank you for choosing holiday inn garland as your choice of hotel. We take lot of pride in the great front desk team we have however if and when we here constructive feed back from guest we do not shy from excepting our mistake and make necessary changes. So please accept my sincerest apology for you less... More

Texas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 11, 2014

I love Holiday Inn beds and we've stayed here before so we chose this one again. There was a basketball tournament in town so we did not get the queen beds we requested but were given a king. We checked in late (almost midnight) so were hoping to sleep in the next morning but no such luck. The noise started... More

Was this review helpful? Yes
Paul B, General Manager at Holiday Inn Garland, responded to this review

Dear Guest , Thank you for choosing holiday inn garland as your choice of hotel. We take all guests comments very seriously and make effort to rectify any guest issue. Even though our parking lots are well lit , I will put your concern with great stress to the management . I hope and wish you will give us another... More

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Additional Information about Holiday Inn Garland

Address: 5110 North George Bush Freeway, Garland, TX 75040
Phone Number:
Location: United States > Texas > Garland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Garland 3*
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Also Known As:
Holiday Inn Garland Hotel Garland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Class
Number of rooms
134

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