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All 13 Garland hotels

Hyatt Place Dallas/Garland/Richardson

3.0 of 5 Hotel   |   5105 North President George Bush Highway, Garland, TX 75040
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82%
Ranked #3 of 13 hotels in Garland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kicka1213
  • Overview
  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    61
    25
    9
    2
    7
See reviews for
36
13
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • German first
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Had a blast at the hotel! Very clean, nice area. The staff was extremely courteous and friendly. the General Manager was very helpful and very nice too. We loved, loved, loved the breakfast! I would say as far as hotel stays, this was one of my favorites.

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Tampa, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fairly new hotel that charges bargain prices ($79 wedding rate for King room) but delivers a higher priced experience. The lobby has several nice seating areas, check-in was quick and professional, and our room (601) was huge with a comfortable bed and pillows, plenty of towels, mini fridge and sofa. There were a few glitches: it took... More

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BUENA VISTA
1 review
1 of 5 stars Reviewed 2 weeks ago

The front desk has had one poor girl working there all day. There should have been at least 2 people there. Long waits for everyone. It is 10:41 pm and the noise from the bass of the music on the 1st floor is very loud. Can't sleep. Front desk asked them to turn it down. I have not noticed a... More

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Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our 3rd time staying at a Hyatt Place. First & second time in Nashville, third time Garland. We stayed at Hyatt Place for one night after our furniture was picked up for our move to VA.. We chose the hotel for it's proximity to the house and because it allowed pets.. Well, they allowed dogs for a non-refundable... More

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Top Contributor
158 reviews 158 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 27, 2014

We had an unfortunate series of events which happened when we checked in at this location. I have been singing the praises of Hyatt recently and was worried I may have to change my opinion. However, at checkout, the manager more than took care of me. She absolutely exceeded my expectations. I could not have asked for anything more than... More

Was this review helpful? Yes 1
Killeen, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

I stayed at the Garland Hyatt Place from 3-6 July, I was impressed with the Manager Dani, she made my stay there very comfortable, welcomed and a total pleasure. It is because of Dani that I will stay there again. She is professional, kind, thoughtful and she has a very people personality. I must say the room was very clean... More

Was this review helpful? Yes 1
Fort Worth, Texas
1 review
1 of 5 stars Reviewed June 24, 2014

I've tried many Hyatt Place hotels before and I usually look forward to my stays at Hyatt. Well, that was before I visited this hotel in Garland, TX. I checked in late and they gave me a room on the first floor. The room was filthy with stains everywhere!! Stains on the carpet, couch, mugs, bath tub, toilet seat,.. ughhh!!... More

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Senior Contributor
32 reviews 32 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2014

We stayed here for a soccer tournament, staff was friendly the rooms were big and clean, love the fact that they offer rooms with a sleeper sofa it makes traveling with the 5 of us convenient. My only complaint is that they didn't have anything hot on the breakfast until 8 or 9 but we had to be at the... More

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Mansfield, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here for a weekend baseball tournament with our boys' team. They are way understaffed at the front desk. There was an issue with the key maker and the two girls had no idea what to do to fix it and there was no management in sight. We would see people stand waiting at the desk for up to... More

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Senior Contributor
28 reviews 28 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stay at this hotel at least once a month while in town on business and the hotel staff make the trip worth while. Everyone is friendly, whether it be at the front desk or at the breakfast area in the mornings. This hotel is older but is kept up well and the rooms are both comfortable and quiet. There... More

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Additional Information about Hyatt Place Dallas/Garland/Richardson

Address: 5105 North President George Bush Highway, Garland, TX 75040
Phone Number:
Location: United States > Texas > Garland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Garland/Richardson 3*
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Also Known As:
Hyatt Place Dallas Garland Hotel Garland

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Garland #4 Business Hotel in Garland
Hotel Class
Official Description (provided by the hotel)
North President George Bush Highway ... more   less 
Number of rooms
153

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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