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All 13 Garland hotels

Hyatt Place Dallas/Garland/Richardson

3.0 of 5 Hotel   |   5105 North President George Bush Highway, Garland, TX 75040
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Hyatt Place Dallas/Garland/Richardson
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83%
Ranked #2 of 13 hotels in Garland
Certificate of Excellence 2013
A recent review
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91 people have reviewed this hotel

Traveler rating
    56
    20
    7
    3
    5
See reviews for
29
13
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • Any
English first
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing but in the time I was there I constantly saw this young lady, not sure of the name dealing with this insane, ignorant guy. Calling on the phone and yelling at her, then coming down and doing the same. I saw his review on here and couldn't believe how much of a liar he is so... More

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Kentucky
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Staying here for 6 nights. Have been very pleased so far. Free breakfast this morning had a great selection. Eggs, bacon, potatoes, cereal, fruit, oatmeal, juice . . . The tv in the room is very nice and I find the tv very easy to operate. I travel a lot and sometimes the tv can be annoying to find channela... More

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Dallas, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

I swear I will never stay at this hotel again! The people have no class. And personally, I don't think they like black people very much, at least that's the way Daniel (night supervisor) made it seem. First, I was charged $4.99 the 1st night for a TV show I did not even watch. I was supposed to get a... More

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Jay K, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Thank you for taking the time out of your schedule to post about my hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. As well in reviewing... More

indiana
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel is nice lots of restaurants around. We stayed here cause we meet some family members that live near by. My husband checked in and from then on out terrible service! The front deck person has to do it all. Check in and check out, bartender, breakfast & housekeeping. We ordered 2 drinks at the bar and she brought beer... More

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Jay K, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Thank you for your insight into the Hyatt Place Garland. I want to apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just recently stayed here and it is really a nice . Breakfast was wonderful with a lot of food to choose along with Starbucks coffee in which is free with your stay .The staff was friendly and always willing to help. Rooms are very spacious with nice 42 inch TV's in the sitting areas and in the bed rooms. Under... More

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Missouri City, Missouri
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a very nice stay at the Hyatt Place in Garland. Greeted very nicely at check in. Nice room. Excellent TV with plenty of stations. Shower was excellent as well. Breakfast was by far the best hotel breakfast Ive ever had. Very close to several eating places. Ihop,Matt's & Buffalo wild wings right in front of hotel. Close to Target,Sam's... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2014

Have stayed before, will stay again. Wonderful location. Very quiet even with large groups of guests. So much room compared to the standard hotel room. The complimentary breakfast is standard with ample room.

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Branson, Missouri
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 2, 2014

I was here with my wife and two kids (14 and 12). We had an excellent experience. This property is new and very well kept. Our room was spacious, with a nice couch and relaxation area. We only stayed one night. We were very impressed with breakfast, they have a nice buffet with Starbucks coffee and BACON! Great value, nice... More

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Jay K, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Thank you for taking the time out of your schedule to write about us on Trip Advisor. I was glad to see that your experience was nothing less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as... More

Top Contributor
104 reviews 104 reviews
63 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 23, 2014 via mobile

Clean rooms, friendly staff, 24 hour room service, free breakfast and great quiet location. This hotel was a great find when searching for a good hotel price. I stayed in a king suite and it was very comfortable. Mini- fridge in the room was nice. Will stay again.

Was this review helpful? Yes 1
Jay K, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Thank you for taking the time out of your schedule to complete a Trip Advisor regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More

Houston, Texas
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 13, 2014

I stayed at Hyatt Place Garland Texas in Oct 2013. It was a business trip, and I had lots of changes for Fallon, the group sales coordinator I worked with. She was awesome! The hotel is across the street from Curtis Culwell Center, and the perfect place to stay if you're going to an event there. The rooms were very... More

Was this review helpful? Yes
Jay K, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Thank you for taking the time out of your schedule to complete a Trip Advisor regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More

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Additional Information about Hyatt Place Dallas/Garland/Richardson

Also Known As:
Hyatt Place Dallas Garland Hotel Garland
Hyatt Place Dallas Garland Hotel
Address: 5105 North President George Bush Highway, Garland, TX 75040
Phone Number:
Location: United States > Texas > Garland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Garland
#4 Business Hotel in Garland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Garland/Richardson 3*
Official Description (provided by the hotel):
North President George Bush Highway ... more   less 
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