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Hyatt Place Dallas/Garland/Richardson

3.0 of 5
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5105 North President George Bush Highway, Garland, TX 75040
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Hyatt Place Dallas/Garland/Richardson
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Ranked #3 of 15 Hotels in Garland
A recent review
5 of 5 stars reviewed 1 week ago
mammiepoppy Little Rock, Arkansas
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140 Reviews from our TripAdvisor Community

Traveler rating
    76
    37
    13
    4
    10
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49
19
9
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little Rock, Arkansas
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a couple of years ago - still a great place to stay - will definitely stay here again - staff is very friendly - room was very clean - if you want a quite place, this is it - very good breakfast offered - offers senior rates for 62 and over. They do not have a restaurant but... More 

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Mammiepoppy, We are so happy you had a great experience once again at our hotel. I have passed along your comments to the entire staff as they love to hear they have succeeded in taking care of our guests. We hope you will visit us the next time you have a chance. Best Wishes, Michel Cosentino General Manager The Hyatt... More 

Hereford, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here often for business because of the great hospitality! Even though several staff I had come to know are no longer here, those that remain always remember my room preferences and treat me like a welcome part of the family. Couldn't think of staying anywhere else!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

RS, Thank you very much for the great review of our hotel. We appreciate that you continue to choose us when you stay in the Dallas / Garland area. I hope to speak with you personally the next time you visit our hotel. Once again thanks. Sincerely, Michel Cosentino General Manager The Hyatt Place Dallas / Garland More 

Dallas, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel over 10 times. Great location but since the events center is behind the hotel-check the schedule and make sure that the events scheduled for your plan stay date may not cause noise of getting into the hotel issues.

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Ms. Combs, I would like to thank you for your feedback. Additionally thank you for being so loyal to our hotel and staying with us so many times. I look forward to speaking with you personally the next time you visit us. Sincerely, Michel Cosentino General Manager The Hyatt Place Dallas / Garland More 

Midland, United States
1 review
5 of 5 stars Reviewed 1 week ago

We wanted to stay at this hotel on previous trips but for one reason or another we didn't until recently. We were very happy with the hotel overall and as soon as we walked in the room my husband asked, "Why haven't we been staying here all along"?

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Selina, Thanks for the great review from your recent stay at our hotel. I have shared it with our entire staff. It's great to hear what you are doing right and they appreciate your kind words. We hope you choose to stay with us in the future. Sincerely, Michel Cosentino General Manager The Hyatt Place Dallas / Garland More 

Dallas, TX
Top Contributor
85 reviews 85 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I attended an HOA meeting at this hotel and found the facilities to be top notch. As one of the speakers, I had all the a/v equipment ready and the conference rooms are of adequate sizes. The hotel staff was friendly and accommodating. The hotel is right of George Bush Turnpike and next to the Culwell Activities Center.

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

I am so glad you enjoyed your conference which took place at our hotel. I will pass on your comments to the entire staff. Thank you again for your great feedback. Sincerely, Michel Cosentino General Manager The Hyatt Place Dallas / Garland More 

Oklahoma City, Oklahoma
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was equipped with a king size bed. The mattress was a Sealy Pillow Top. It was a very comfortable bed and provided a good night's rest. A large sofa provided a great viewing seat to watch a TV that swiveled in order to view it from the bed as well. The customer service was marginal. I tried to... More 

Was this review helpful? Yes 1
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Dennis G, Thank you very much for taking the time to give us your feedback regarding your recent stay at our property. I apologize for the slow service my Gallery Hosts provided when you came to purchase the water. I will be discussing this will our entire team. "Sense of urgency" and "quality personal service" are standards we take very... More 

Longview, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Hyatt Place in Garland Texas is a very nice place to stay. The staff is friendly and helpful. The rooms are very clean, organized and spacious. The air condition is easy to operate and set for comfort. The bed is neat and comfortable. They have great lighting features help to brighten up any area of the room where you... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Kraig J, Thank you for your detailed review of our hotel and the service you received from our staff. We do appreciate the feedback and I will share your comments with my team. It's is always a pleasure to hear what we are doing right. We hope you stay with us the next time you visit the Dallas / Garland... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2015 via mobile

Would definitely stay again.loved the room. The hotel wad close to many restaurant. The variety was good. The breakfast buffet was good. The hotel was very clean and the staff was friendly. The room had it's own little eating area and it had a huge couch the was a pull out, which is great it traveling with kids.

Was this review helpful? Yes
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Dear Guest, Thank you for your excellent review of our hotel. We hope you will choose to stay with us the next time you visit the Dallas /Garland Texas area again. Best Regards, Michel Cosentino General Manager More 

Perth, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015

The rooms are spacious, breakfast is quite good and included in what is a very reasonable price. I have stayed here multiple times and will continue to do so when coming to the North Dallas/Garland area.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Dear Eli L, We thank you for staying with us and look forward to servicing you again in the future. Sincerely, Michel Cosentino General Manager More 

Baton Rouge, LA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

This Hyatt has large, clean suite rooms with a very comfortable bed. The hotel location was conveniently located within walking distance to several good restaurants. And the breakfast was delicious with heart-healthy choices as well. I would definitely stay there again.

Was this review helpful? Yes 2
Michel C, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review

Dear Terry S., I am so happy you had a great stay at our hotel. We do hope you will stay with us the next time you visit the Dallas / Garland Texas area in the future. Sincerely, Michel Cosentino General Manager More 

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