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The San Luis Resort

Certificate of Excellence
5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Best prices for: 1 room 1 guest
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The San Luis Resort
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The San Luis Resort
The San Luis Resort
The San Luis Resort
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1,035 reviews from our community

Traveler rating
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    132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1035)
  • Mar-May only
    (327)
  • Jun-Aug only
    (356)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (178)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a fantastic time at this gorgeous resort ... the staff was so friendly, the food in all the restaurants was so delicious ... had the best steaks ever at the Steakhouse two nights in a row, the resort's service and attention to every detail was first class! We were pampered! We absolutely recommend this resort!

Was this review helpful? Yes 1
Missouri City, Texas
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has a great pool, all rooms have a beach view, short walk to beach, EXCELLENT service, multiple restaurants, an ice cream and coffee bar, and even a spa and gym. We always enjoy our stay here.

Was this review helpful? Yes 1
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear SMPInvestimenti, Thank you for taking the time to share your experience as our guest. We are proud to earn your Five Star recommendation and loyalty. Please reach out to me next time we have the pleasure of hosting you so that I can personally welcome you back and extend my gratitude. Until Next time, Barbaros Aklar Regional Director of... More 

Austin, Texas
Top Contributor
52 reviews 52 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I went last fall. There were enough positives, to try again. I would return. This trip with my best friend: Pro, right in front of beach, excellent food in the restaurants and room service, suprisingly good. Nice pool and bar area, nice sitting areas, comfy bed, balcony (worth it), service (even with errors, issues resolved). Cons: no fridge in room... More 

Was this review helpful? Yes 1
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear margarita0708, Thank you for sharing your experience as our guest and your return visit.. Thank you for your highlighting the beach front location of our resort, excellent food in the restaurants and in room dining, Pool area and related amenities, the comfort level of the bed, patios and service however I would like to extend my sincere apologies in... More 

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We visited on May 8-10, 2015 to celebrate our anniversary. We had a great time and loved the San Luis. We parked the car and never had to leave the resort. The Director of Rooms, Barbaros Aklar was a great guy that even had champagne and strawberries delivered to our room to help us celebrate. The staff was very friendly... More 

Was this review helpful? Yes 2
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Jared J, Thank you for sharing your experience as our guest. I appreciate your kind remarks and it was our pleasure and privilege to host you for your anniversary. On behalf of all our ladies and gentlemen, we look forward to welcoming you back in the near future. Warm Regards, Barbaros Aklar Regional Director of Rooms More 

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel needs updating. I was told that some of the rooms have been renovated but we were in a room that had not been and could best be described at tired. Rooms are okay but the bathrooms are so small you feel as if you are on a cruise ship! We used the pool and even in May it... More 

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SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Rebecca317, Thank you for sharing your experience as our guest. I would like to extend my sincere apologies that your experience did not meet or exceed your expectations. We always look for ways to improve the guest experience and will continue to enhance the quality of each guest room to be the best Galveston Island offers. Your feedback is... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned home from our stay at the San Luis and had a wonderful time. The staff was so courteous and very accommodating. The food was very good even when we showed up 10 minutes before closing at the Grotto. They provided a wonderful dining experience and didn't make us feel rushed. The omelet at the Bistro and the... More 

Was this review helpful? Yes 2
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Joyce H, Thank you for taking the time to share your experience as our guest. It was great to read how our ladies and gentlemen tailored the service to your needs consistently in different aspects of your stay. Please reach out to me next time we have the pleasure of having you here so that I can personally thank... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay at the San Luis every year and it's always great but this year our experience was especially amazing from the friendly greeting when we arrived to our amazing club 10 room with lots extras. Our experience at the steakhouse was especially great Jon Paul is always at the top of his game, we had the pleasure of being... More 

Was this review helpful? Yes 3
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Love2dineatnight, Thank you for taking the time to share your experience as our guest. It was great to see Jon Paul and JD recognized for their passion of service excellence. Thank you very much for your loyalty and we look forward to welcoming you back to your home away from home soon. Warm Regards, Barbaros Aklar Regional Director of... More 

Reading, Pennsylvania
Top Contributor
206 reviews 206 reviews
35 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for a week in one of the penthouse rooms on the 15th floor. Check in/out very quick and personable. Key card needed for elevator access for our floor and the adult floor. Instead of paying for valet service, we chose to self park which was easy under the covered garage near the garage exit -... More 

Was this review helpful? Yes 4
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear joyceTL4, Thank you for sharing your experience as our guest and providing a detailed review of all your experiences. I am happy that overall you enjoyed your stay and would return. Your feedback is analyzed in detail so that we can continue to provide the Best Customer Service and products to our valued guests like you. I would like... More 

Farmington Hills, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the San Luis for two nights and opted for a Club 10 room. Valet parking is included with Club 10, so it was convenient to simply pull up and hand the keys over to a very polite and welcoming valet. We wanted help with luggage so they cheerfully unloaded our bags and delivered them to our room... More 

Was this review helpful? Yes 3
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear AmyG42195, Thank you for sharing detailed experience as our guest. We appreciate you taking the time to reflect on your experience and highlighting the positives as well as the pointing out the areas of improvement. Your feedback for the bedding in Club10, The bathroom functionality with the sliding door option, shower head and the lighter option for breakfast is... More 

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We debated going,not knowing if the weather would be favorable. Cameron at the front desk checked the doplar radar for me, and encouraged us to come. The hotel lobby is goegeous, the staff unfailingly polite, especially Aaron at the front desk. Our room was larger than I expected, and beautifully appointed. The spa is also lovely; I recommend the apricot... More 

Was this review helpful? Yes 3
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear psalmmom, Thank you for taking the time to share your experience as our guest and choosing our resort to spend your well deserved Mother's day. It was a pleasure to recognize Cameron, Aaron and Jenna for contributing to your Five Star recommendation. On behalf of all our ladies and gentlemen, we look forward to welcoming you back in the... More 

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