We have stayed at the San Luis previously and have always been pleased. This time we chose to upgrade to a VIP room on the second from the top floor because it was our 35th anniversary and because Travelocity had a deal where you saved 10 percent if it was over $200. We arrived at check in time and no... More

We have been lucky enough to have stayed at the San Luis numerous times and each time we enjoy it more and more. The staff is the best i have ever dealt with at any place we have ever stayed. Very polite, curtious and willing to help with any thing we need to make our stay better. Can't imagine staying... More

We stayed the weekend at the club 10 level floor where we paid extra for an extra promised service. The room was excellent, really modern and great bed. The pool and H2O bar was excellent with good food and drinks. However what was promised was not delivered. First of all when we arrived the glass of champagne was not available,... More

The service was remarkable beginning with the Valet to all others involved in every aspect of the resort. A special shout out goes to Tonya for making our first visit special. What a way to celebrate 39 years! We look forward to returning in the future.

For a short getaway, was quite surprised! Being right across the street from the beach was a plus, but being able to swim up to the bar in the pool, and enjoy some of their tropical drinks, sold us for another night! :-) Staff was friendly and courteous, as there was always someone asking if we needed anything.

Stay far far away from this hotel!! We drove 7 hours to get to this hotel and upon checking in we discovered we were issued a condo and not a hotel room! It was basically a 1 bedroom apartment that was nasty (in fact housekeeping showed up to clean it after we checked in) it smelled and was not updated... More

We stayed at Club 10 (10th floor) and found the room perfect: large screen t.v., huge sofa, king bed which was so comfortable, desk, and lots of counter space, drawers, etc. Starbucks coffee and coffeemaker, and a morning paper. The bathroom ammenities incl: soaps, shampoo, lotions, mouthwash, q-tips, shower cap, and wonderful towels, fluffy robe, safe for valuables, a closet... More

We stayed at the San Luis for three nights in May. The room (on the 7th floor) looked like it had received a recent update. Beds were comfortable; shower was very nice. Plenty of hot water. The main draw at this place: the balconies and the fabulous view of the gulf and Seawall Blvd. The staff (everyone from front desk... More

I have stayed in several hotels on the SeaWall and this is by far the best. ROOMS: Average room, but the gulf/pool balcony view is amazing. A couple of things, if you like to sleep-in, beware, you might not be able to. The dark curtains do not move, only the sheer ones do so when the sun comes up, you... More