We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Galveston hotels

The San Luis Resort

4.0 of 5 Resort   |   5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Hotel website
Hotel deals
Hotel amenities
Announcement
Labor Day Weekend!
Save Saved
You added The San Luis Resort to your Saves list
The San Luis Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
65%
Ranked #17 of 49 hotels in Galveston
A recent review
3 of 5 stars reviewed yesterday
Sncoakley24 Saint Louis, Missouri
  • Overview
  • Reviews (842)
  • Photos (946)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (253)
  • Location
  • More
Write a Review

842 people have reviewed this hotel

Traveler rating
    359
    186
    123
    80
    94
See reviews for
235
266
18
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

My first impression upon arrival was that the resort had a great location, an upscale looking entrance, and an alluring pool & swim up bar. We called before arriving saying that we would be early and understood that our 9 rooms would probably not be ready yet. However, we were told we could check in and they would hold our... More

Was this review helpful? Yes
Cypress, Texas
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the San Luis resort hotel for the Labor day weekend. Although the hotel amenities were nice, the steam room for men was out of order. However, my biggest complaint about this hotel is that it is not family friendly with the drunken out of control guests in the jacuzzi and the water fall area of the water slide.... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Front desk wasn't friendly at all although the bell hops were very nice. Our room floor was soaking wet due to a leak apparently in the wall. We were given bathroom rugs to cover it. The dresser drawers wouldn't open because they were misaligned the balcony door was difficult to open. The sinks in the restroom were too low. The... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Our stay was pleasant. We only stayed one night. The parking situation is not convenient at all. There are no signs that direct you to the self parking garage. Valet parking was not organized partly because of the way the driveway is designed. Aesthetically speaking the valet driveway is pleasing but yells traffic jam which means long wait time. The... More

Was this review helpful? Yes
reicher
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

As typical of Tillman's expertise of taking the best restaurants and establishments and bringing them down to average the San Luis is just another example. Start with the Valets. Awesome to the best. The front desk was a mess. Young and inexperienced. Slow to check in, slow to react and poor "managers". The rooms were average, with rust starting to... More

Was this review helpful? Yes 8
SanLuisGM, Manager at The San Luis Resort, responded to this review

Thank you for your review. Our company's goal is to provide quality accommodations and exceptional customer service to every guest at our resort. Your experience is not the standard of service that our owner expects from our resort team. Our team takes pride in providing memorable service. We apologize about your experience. Please contact me at the hotel directly if... More

Fort Worth, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time staying at the St Luis. We wanted a really nice place and found it! We took our 13 year-old and were glad to see that the pool area was entertaining to him AND to us. Servers regularly came around to check on us and tidy-up around us. The adults-only swim-up bar and kids area are... More

Was this review helpful? Yes 3
SanLuisGM, Manager at The San Luis Resort, responded to this review

We are glad that you and your family enjoyed your stay at the San Luis Resort. It is our goal to provide quality accommodations and exceptional service. We also have great amenities at the resort including the pool, 3 dining options, Spa and Salon, fitness center, Cup + Cone, and Family Activities. We thank you for your business and we... More

Barstow, California
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has lots of great amenities on-site and close by that make it ideal as a base for an extended vacation. Parts of the main lobby have been updated (and are nicer) since the pictures on this site were posted. Some previous posters gave negative reviews due to customer service and quality of rooms - I had no issue... More

Was this review helpful? Yes
SanLuisGM, Manager at The San Luis Resort, responded to this review

Thank you for your review and feedback. We are so glad that you and your family decided to have your week long family vacation with us. We are also happy that you enjoyed your overall stay with us. We will correct any of the minor issues that you mentioned in your review. Thank you for your business and we hope... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My family enjoyed this resort for years, but it leaves much to be desired these days. Poor service, overcrowded pool, dated rooms and the beds were so uncomfortable I can't even describe them. Won't be going back again and it's a shame. Club 10 was wonderful for couples and I've stayed on other floors with my children and grandchildren, the... More

Was this review helpful? Yes 3
SanLuisGM, Manager at The San Luis Resort, responded to this review

Thank you for your review and feedback. We apologize for your experience. It is very crowded at the hotel during the summer season. Please give us another chance by staying with us in the fall or spring when it is not as busy at the resort. Thank you for your business. Steve Kalbaugh, Manager More

Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stay here often and have noticed the upgrade in poolside service this summer. Shelby, our poolside server, was at our side constantly checking to see if we needed anything. Made for a great day poolside! The addition of "no hassle" free wifi and attendants straightening chairs and towels really made a huge difference and gave the San Luis a... More

Was this review helpful? Yes 1
SanLuisGM, Manager at The San Luis Resort, responded to this review

Thank you for your review and your commendation of our staff member. It is our team's goal to provide memorable service to every guest. We are glad that we were able to deliver this service to you. We thank you for your patronage of our resort and we hope that you can visit us again very soon! Steve Kalbaugh, Manager More

Crosby, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time, Sam Morrell was excellent as valet and bellman. We enjoyed the pool and the swim up bar. Saw the ice bucket challenge and had a great time. Our room on the 16th floor was wonderful. The hotel was beautiful. We like coming here every year. Only downside was some noisy people down the hall who... More

Was this review helpful? Yes 1
SanLuisGM, Manager at The San Luis Resort, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with us. Sorry about your loud neighbors. We thank you for your business and we hope that you can return to visit us again very soon! Steve Kalbaugh, Manager More

Owners: What's your side of the story?
If you own or manage The San Luis Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The San Luis Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Pool area(21)
  • Very nice(19)
  • Hot tub(6)
  • Room service(4)
  • Will NEVER stay(3)

Additional Information about The San Luis Resort

Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The San Luis Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Tingo, Travelocity, Priceline, BookingOdigeoWL, Otel and Venere so you can book your The San Luis Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston

946 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (300)
Viewed
Hotel & grounds (73)
Viewed
View from room (42)
Viewed
Room/suite (54)
Viewed
Pool/beach area (36)
Viewed
0:48
Videos (1)
Viewed
Bathroom (23)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (59)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (628)
Viewed
Ambassador Suite (113)
Viewed
Amenities (82)
Viewed
Beach (12)
Viewed
Club Ten Room (85)
Viewed
Corner Deluxe (57)
Viewed
Executive VIP (54)
Viewed
Pool (76)
Viewed
Premium King (64)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (4)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Galveston with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Galveston #4 Top resorts Hotel in Galveston #8 On the Beach Hotel in Galveston #10 Romantic Hotel in Galveston #11 Business Hotel in Galveston
Hotel Class
Official Description (provided by the hotel)
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 
Number of rooms
250

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The San Luis Resort and other travelers.
1 question
Ask a question
Sulphur, Louisiana
1 month ago

See all questions (1)

Questions? Get answers from The San Luis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer