My husband and I just returned from a weekend at the San Luis to celebrate our wedding anniversary. Service from the housekeeping staff, restaurant staff, in-room dining, and most of the reception staff was wonderful. The room was spacious and very comfortable. But, it was not the relaxing weekend that we had hoped for. The first night we had very... More

I will never stay here again. I was assaulted by a police officer in my room in front of my pregnant wife!

This was one of the best hotel experiences we have had in a long time. The room was very clean and the staff was excellent. The pool/swim-up bar/kids pool area was fantastic. The adults were able to swim up (more like wade up) to the bar and then swim back to the other parts of the pool where kids were... More

Not as good as it used to be. Have stayed here in the past and it has been wonderful. This time was not as good. Paid extra to stay on 10th floor with more perks. The perks weren't there. Afternoon "snacks" were small bags of M&Ms bottle water was gone by 6:30 and never refilled. Morning snacks were even worse.... More

I went with my cousin to this Resort and I would have to say I was impressed, especially after reading some of the reviews. The valet service was excellent. (and I am proud to do some name dropping for the excellent employees) I believe the young man's name was Bryce that took care of us. Absolutely pleasant young man. The... More

My husband & I spent a few days at the San Luis for our anniversary on April 20 – 23. We stayed in an older room, but on the 14th floor & were just fine. The furniture out on our balcony was great – very comfy mesh chairs. Looks like some of the balconies still had the white plastic chairs.... More

Our stay at The San Luis was very very pleasant for a short weekend visit. Don't have any complaints and would recommend. Arrival: Valet was very efficient and quick. Reasonably priced and would recommend. Actual parking is in the back and not too bad valet definitely easier. Check in was very efficient, quick, and informative from the rooms all the... More

My husband made a reservation to the Hotel for yesterday. The "Customer Service" person at the front desk (David) could not find it. While we were trying to find the reservation # I I inquired about our options. Honestly, the rate he gave us seemed high to which David responded "this is THE Saint Louis, this is how much the... More

Last weekend my wife and I stayed at the San Luis hotel in Galveston. I had looked forward to it, but wasn’t that impressed. In the past, we have stayed at other Galveston hotels such as the Hilton, the Galvez and the Tremont. The room in the San Luis was OK, but not great and the bathroom tiny. The other... More