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Holiday Inn Resort Galveston-On The Beach

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5002 Seawall Blvd, Galveston, Galveston Island, TX 77551
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1 room 1 guest
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Holiday Inn Resort Galveston-On The Beach
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659 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keene, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

OK so I realize it's Galveston Texas it's not Manhattan and I shouldn't be expecting the Ritz Carlton. But at the fine price of almost $300 a night for 3 nights I would at least expect what I requested when I made my reservation. Got there at 9:30 very tired and ready to get in our room. We were immediately... More 

Was this review helpful? Yes 3
Richard S, General Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us. We want to apologize that you had a poor experience with our resort. It is not the standard of our hotel. Our hotel takes pride in providing a quality product, a well-maintained and clean hotel, and friendly & courteous service. We again apologize for your inconvenience. We would welcome the opportunity to speak with... More 

Cypress, Texas, USA
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for the weekend. Rooms were clean and very nice. We stayed on the 5th floor and had a view of the beach. For a beach view, I would suggest 4th floor or higher. Bed were a little hard for our liking, but that is minor. We would stay there again. We were without kids,... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location - beach across the street, next to the Rainforest Cafe, shopping center/fast food within walking distance. Restaurant and Bar on property. Good full breakfast buffet (can either be paid per person or as part of a room package). Nice pool area. **Request a room that is 3rd floor or above, otherwise you will not have a pleasant view... More 

Was this review helpful? Yes 1
Huntington, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lady at the front desk Amy was very kind and helpful. Kids are having a blast! I will be back!!! The view is great too! I am looking forward to the rest of the evening. I hope everyone has the experience that we have had. God is good!

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We are thrilled to hear that you enjoyed every part of our resort and our great views. We have a great family friendly resort with many activities for adults and children to enjoy and love hearing your kids are having a blast! Thank you for staying... More 

Georgetown, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Great guest services experience. Parking was easy, we were warmly greeted upon arrival, and everything was clean and smelling good. Later in the day, we were handed cold bottles of water and the hotel staff gave our kids some video game tokens and popcorn. It was greatly appreciated. Staff was very friendly, and it was genuine. Thanks!

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for choosing our resort. Our entire team strives to provide the best customer service and am glad to hear that they met your expectations. Thank you for taking the time to share your experience and feedback. More 

Level Contributor
102 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived after 4pm for check in and were told that housekeeping was behind and the rooms we prepaid for were not ready. So, we sat in the car waiting over 2 hours for one of our rooms and almost 4 hours for the other room! The hotel was not booked, just not clean. The actual room was decent, but,... More 

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

On behalf of our team we want to apologize that you had a poor experience with our resort, as that is not to our standard not to provide the best housekeeping service to all of our guest.Thank you for your feedback and hope you would consider staying with us again. More 

El Paso, Texas
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great room and pool towels. Hallway flooring finish could use an upgrade. Breakfast not included. Bath and Body Works bath products. Food and beverage service at pool - resort style. Kids arcade and extra activities such as kids lounge; movies by the pool; etc. Staff is made up of mostly international teenagers who are clueless of how serve goes therefore... More 

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for choosing our resort while in Galveston and we hope you will return and stay with us again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

From the time we walked into the lobby the staff greeted us with open arms and were very nice-keep up the great work We are here in galvenston having a great time and what's so nice is that the beach is right across the street and I have a very nice view from my room, I'm making the holiday inn... More 

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We are glad to hear you enjoyed our beachfront location with the gulf views. Our staff do an excellent job in providing the best of service to our guest. Thank you for your feedback. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business for two nights and brought my daughter. Thoroughly enjoyed. The pool is excellent. The staff is excellent. I got a special deal so our stay was half price. If you get the chance, this is a hotel you won't want to pass up. No complaints.

Was this review helpful? Yes 1
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We are glad you and your daughter enjoyed our pool and resort. Thank you for your feedback, and we look forward to welcoming you back in the future whether business or pleasure. More 

Edison, New Jersey
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I went for a couple of days to get away, and we had a wonderful time. The front desk staff bent over backwards to be accommodating, especially Aimee. They found the best possible room available. Which was wonderful. Yes, the pool is busy in the summer, but what do you expect. Go early in the morning like... More 

Was this review helpful? Yes 1
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We do indeed have a great staff committed on their service to our guest and am glad to hear that the team exceeded your expectations. I will pass on your feedback to the entire team. Thank you for visiting and can’t wait to welcome you back... More 

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