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Holiday Inn Resort Galveston-On The Beach

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5002 Seawall Blvd, Galveston, Galveston Island, TX 77551
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Holiday Inn Resort Galveston-On The Beach
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Holiday Inn Resort Galveston-On The Beach
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613 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fullerton, California
Level Contributor
27 reviews
4 of 5 stars Reviewed 2 days ago NEW

We shared a suite with another couple for one night, as we were going on a cruise embarking out of the port there the next morning. It was not a "suite," just a good sized room with two queen beds, but it was clean, modern, and the beds were very comfortable. It is not "on the beach." There is a... More 

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King, North Carolina
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The check in seemed to take a pretty long time, however, the lobby was very nice. The room was very basic, so it was fine. Bed was comfortable, pillows could have been a little better, and you have all the basics in the bathroom. There is a mini refrigerator and microwave in the room. Unfortunately, the door going out of... More 

Was this review helpful? Yes 1
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us. I am glad you enjoyed our resort. Being a beach resort our hotel does have open air corridors to our guest rooms and we are fortunate to have minimal security issues on property. We appreciate your feedback. More 

Casper, Wyoming
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautifully decorated hotel with very accommodating staff. We only had to walk few feet to walk along side the shore. Very close to many restaurants and city attractions. Rooms were nice and well lit, very clean lobby with pleasant reception area and the people were just simply so very friendly. .

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We love hearing when our associates exceed our guest expectations. Our entire team takes pride in providing exceptional service and I am glad that they exceeded your expectations. Thank you for sharing your experience and welcome you back on your future travels. More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I booked a room of two queen beds, but when I got to my room there was only one king bed. I called the front desk, but that was the only room that was left. But they immediately apologied for making a mistake and offered air mattresses and two free breakfast buffet! I wasn't happy at first because I didn't... More 

Was this review helpful? Yes 2
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach and we’re thrilled you loved the beachfront views. Lisa and the staff do an excellent job in providing friendly service to our guest. Thank you for sharing your feedback. More 

5 of 5 stars Reviewed 1 week ago NEW

My husband and my two boys 13 and 14 stayed for a week. We had a wonderful experience. The room was very clean and had comfortable beds. My boys did not want to sleep together so they let us use a blow up twin size mattress that fit perfectly between the beds at no extra charge. All week they had... More 

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Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for choosing to stay with us at Holiday Inn Resort Galveston- On the Beach. We are glad you and your family were able to enjoy our many daily activities. Thank you for your visit to the Island and hope you will stay with us on you future trips to Galveston. More 

North Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I was very impressed by all aspects of this hotel. The staff was beyond friendly, the breakfast buffet was delicious! We had a waitress named Cathy, who was great! She even gave us to go cups for our coffee without us asking! The pool had complementary cold water to drink, and a fun kid area, also adult beverage service. The... More 

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Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort. Thank you mentioning Cathy as she and her team do a great job at providing the best service. We are glad to hear you enjoyed the variety of things to do on our resort. Thank you for your review and we look forward to having you back in the future. More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Check in at 4:00 and still had to wait 2 hours. Hotel does not have a lazy river as listed. Pool area nice yet pool was somewhat dirty. Small area for kids would be great for children 6 and under with small arcade. Activities are scheduled throughout the day but nothing to call a "resort" or make the day to... More 

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Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us. We are sorry to hear that you were under the impression that we had a lazy river but we unfortunately do not. Thank you for sharing your feedback as we value your review. More 

Iowa, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel has several family fun amenities. We received exceptional, helpful treatment from staff, especially from Ed in the lobby & also from Hannah with all of the family activities. Both were very personable, and did everything in their power to make our stay enjoyable. We will definitely want to return to be able to enjoy their hospitality. The kids'... More 

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you so much for your review of our resort. I am pleased to hear that you and your family enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are glad you were able to enjoy the variety of activities we provide. Thank you for mentioning Ed and Hannah, we will... More 

Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a last minute deal here. Luckily, they let us check in early. However, they put us in the back of what I assume is the older part of the hotel. The room was nice enough and with this we had no issues. We did have to call the front desk to handle a noise issue with the people... More 

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach and we’re glad you enjoyed the beachfront location of our resort. Thank you for your review. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

As a IHG member our stay at the Holiday Inn Resort was outstanding. Rhonda Mack is a very effesent manager,she can resolve any questions you have during your stay. Josie,Tashawna, Nedra,Lucia,Leesa,and Joann are exellent staff. You will enjoy your stay and your view to the ocean from the Holiday Inn Resort rooms. Very friendly and helpful staff. Mr. Sears

Was this review helpful? Yes
Richard S, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this review

Thank you for staying with us at Holiday Inn Resort Galveston- On the Beach. We do indeed have a great staff committed on their service to our guest and am glad to hear that the team exceeded your expectations. I will pass on your feedback to the entire team. Thank you for visiting and can’t wait to welcome you back... More 

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