We went to Galveston over Labor Day and stay at the Holiday Inn on the seawall. We experienced the BEST customer service. The hotel was terrific. If you are thinking about going to Galveston GO, you won't be sorry! more

We came here after checking out of the Hawthorn at the Victorian Condos (gross-had to leave). Got a room with 2 queen beds. Big jump up coming here. Must be recently redone. Lobby beautiful. Pool not huge but adequate. They provide towel service there. Nice clean room with granite counter top in bathroom--all new and clean-feeling. Granite counter area in... more

When we first got to the hotel, our room was on the 4th floor. The room looked really outdated and had a bad smell to it. At check-in we were told that the top four floors (5-8) were renovated but they hadn't gotten to floors 1-4 yet. Well we asked to be moved to a renovated room and they did... more

While the hallways are outdoors, the rooms were pretty nice and the view was amazing. Our hotel was right in the middle of a bunch of tourist shops and across the street from the Gulf of Mexico. I really liked it. more

First I'd like to say that I have marked cleanliness down for only one problem. We arrived very late, almost midnight, and were very tired. We checked in and got to our room but something wasn't right. The floor was not vaccumed and the beds didn't look like they had been freshly made. I went into the bathroom only to... more

Donna is an employee that I had talked to on the phone about our family coming there for the first time. We wanted to know if Galveston was okay since Hurricane Ike. She had a packet for us with island info and some coupons when we arrived. I had interaction with Julie and Donna who were both great and friendly.... more

My granddaughter and I stayed here one night the end of May 2009. I made the reservation while we were visiting other sites in Texas; so I had little information to guide me. I was quite pleased with our room. The balcony was nice to sit on and look at the gulf. We did need to walk about a block... more

Just returned from a 2 night stay in Galveston. Our trip was primarily for an offshore fishing excursion so we booked this property with not too much in mind. Honestly, this place is quite impressive. They accepted AAA so that discount really helped reduce the rate. My room was very clean and everything seemed brand new. A nice FLAT Screen... more

We always stay at this hotel, it is a good family hotel w/ all rooms having a view of the ocean. This trip stood out to me as I was so impressed w/ the way the hotel was managed. There were some guests out at the pool that were getting a little out of hand - management was out there... more