First I'd like to say that I have marked cleanliness down for only one problem. We arrived very late, almost midnight, and were very tired. We checked in and got to our room but something wasn't right. The floor was not vaccumed and the beds didn't look like they had been freshly made. I went into the bathroom only to... more

Donna is an employee that I had talked to on the phone about our family coming there for the first time. We wanted to know if Galveston was okay since Hurricane Ike. She had a packet for us with island info and some coupons when we arrived. I had interaction with Julie and Donna who were both great and friendly.... more

My granddaughter and I stayed here one night the end of May 2009. I made the reservation while we were visiting other sites in Texas; so I had little information to guide me. I was quite pleased with our room. The balcony was nice to sit on and look at the gulf. We did need to walk about a block... more

Just returned from a 2 night stay in Galveston. Our trip was primarily for an offshore fishing excursion so we booked this property with not too much in mind. Honestly, this place is quite impressive. They accepted AAA so that discount really helped reduce the rate. My room was very clean and everything seemed brand new. A nice FLAT Screen... more

We always stay at this hotel, it is a good family hotel w/ all rooms having a view of the ocean. This trip stood out to me as I was so impressed w/ the way the hotel was managed. There were some guests out at the pool that were getting a little out of hand - management was out there... more

I decided to say in Galveston one night and just pick this hotel because it was right on the beach. The rate was really good. Our room was on the 6th floor and you could tell it had recently been redone. We had a balcony that looked right out to the ocean. Would definitely stay here again. more

We decided to stay another night in Galveston and found this hotel. We got the last room in the place and I see why they don't give it until last. I almost gagged at the disgusting smell when we entered the room. We brought a can of air freshener with us. We turned the air conditioner as low as it... more

everything about our 5 night stay including the one meal we ate in the hotel restaurant was very good to excellent. There were some minor renovations going on in some conference rooms, but this was shielded very well from the guests. All the rooms have small balconies that overlook the beach and our rooms were very up to date and... more

Room smelled like old storage, could not get room serv. due to "Not Enough Help", several broken light fixtures and burnt out lights in rear,felt unsafe due to lack of key controlled access to building, lounge smokey, very unsafe to cross road to go to beach. Have stayed at Sunspree location in Galveston and have never encountered such issues. Really... more