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Comfort Suites Galveston

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3606 89th Street, Galveston, Galveston Island, TX 77554
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Comfort Suites Galveston
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163 Reviews from our TripAdvisor Community

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Traveler rating
    79
    46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (163)
  • Mar-May only
    (43)
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    (46)
  • Sep-Nov only
    (33)
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Iowa City, Iowa
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Spent two nights last weekend. Check in clerk was super friendly and helpful. Bad thing though was she gave us a room that housekeeping apparently forgot to clean. Clerk quickly sent someone up with a key for a new room though and fixed that problem. Kids enjoyed being right next to the beach. Yes you do have to cross a... More 

Was this review helpful? Yes
Central Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me count the ways I hated my stay: (1) Was greeted with a pile of dirty towels & a bag of trash in the hallway, which remained u till the next day; (2) A flea jumped on my hand when I reached for the pen on the desk; (3) Furnishing were grim & beyond any amount Febreze fabric refresher;... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Kids2cute, Thank you. While it is clear our hotel failed to meet your expectations...it is always helpful to know why and how our guests felt about their time with us. Thank you for taking the time to share your feedback. Allow me to try and answer the concerns you provided. 1. We don't normally have towels and trash that stays... More 

Montreal, Quebec, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite Tropical Storm Bill edging toward us, and bringing with it some pretty disappointing weather, we could not have asked for a better location for our stay in Galveston. The hotel itself is very clean. The pool is really nice, and the breakfast was great. Christina at the front desk was super nice and really made us feel welcome. I... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Ryan H, Thank you! We appreciate you taking the time to share your comments with us. It is always helpful to know what we are doing right and/or wrong. Sorry you had to stay with us during the wonderful "weather event" we endured. However, I am very happy to hear that we were able to make your stay enjoyable in... More 

Mahomet, Il
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel is off the strip which made it nice and quiet. We could see the beach from the balcony but it was pretty far away, as others have said you must cross a busy street to get to the beach. the hotel pool and hot tub were really nice, never busy and cleaned daily. The room was large, plenty... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

PLR500, Thank you! It is always nice when a guest takes time out of their busy lives to stop and share with us. We appreciate it! On behalf of the Staff and myself, thank you for staying with us. It was our pleasure to serve you. It is great to hear that we met your expectations and provided a comfortable,... More 

Roland, Arkansas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed here before our cruise aboard the Carnival Triumph in May of 2015. We have stayed here before and we will stay here again. I have found a place I like and I will continue to stay here. The things I like most about this hotel are the free breakfast and the free cruise parking. They also have a... More 

Was this review helpful? Yes 4
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Terry L, Thank you so much! I (we) appreciate not only the kind words, but also your loyalty. I guess we can consider you a part of our Family! It really motivates and inspires us as a Team when we hear that we lived up to our guest's expectations. We try our best everyday to offer a clean, welcoming and... More 

Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 13, 2015

I booked my stay through Priceline and my reservation stated that if I had any special requests (bed types - King, queen. etc.) to directly contact the hotel. I called the hotel on Monday, May 11, 2015 at 9:29 am. The total duration of the call was 3 minutes. I told the lady that we were due to arrive on... More 

Was this review helpful? Yes 2
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Jason L, Thank you for expressing your concern over your recent interaction with our Hotel. I'm sorry the conversation never got to a point where we could explain to you that all of our rooms have a sleeper sofa. I'm not sure what happened to prevent us from explaining and answering any questions you may have had, but I'll be... More 

Dallas, Texas
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 11, 2015

Visiting Galveston for professional continuing education, and searched several sites. Comfort Suites off 89th had the best rates. It is 1 street off the seawall; however, there is nothing in front of the hotel so you can see the bay. The location is across the street to Premier, a movie theater. Centrally located near both Walmart and Kroger's. All the... More 

Was this review helpful? Yes 3
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

hardiharhar_10, Thank you for offering us your comments and feedback. We truly appreciate it. I am so happy to hear that our property met your expectations and that you enjoyed our location. I personally think we have one of the better locations for relaxing on the Island and I'm glad you found it to be to your liking. I hope... More 

Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 1, 2015

This hotel does a great job at what it does. I had requested a high room with a balcony. We were actually on the second floor of three, with a balcony, but there was no view. There were several dance teams there for a competition and I must say it was actually pretty quiet. The only noise we heard was... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

margrete5050, I greatly appreciate you taking a few moments and writing such helpful feedback. It means a lot to us to hear from our Guest's and it is quite motivating when we hear that as a Team (Staff) we made a positive impression. I am sorry the view was less than you had hoped for. If we are lucky enough... More 

Bastrop, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

The hotel is very clean, and all of the staff were so nice! The room is very large and has all the amenities you need. We stayed the night before a cruise and absolutely loved this place! They allow you to leave your car while you cruise and they do have a shuttle, I think we had to pay for... More 

Was this review helpful? Yes 2
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

jewlfaery, Thank you! I appreciate you taking the time to share your comments with us. It is important for us as a Team to hear what our Guest's have to say. It makes a difference! Glad to hear you found the shuttle service to be a good service and value. I agree it can get a bit cramped on a... More 

Champlin, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

We are from MN and planned a beach wedding and cruise honeymoon out of Galveston. I researched and contacted numerous hotels in the Galveston area only to be dissappointed. The customer service and ability to get ahold of someone to set up a block of rooms for our family was impossible...until i came across this Comfort Suites off 89th. Eric,... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

chelseab53, Thank you for such kind words and praise. On behalf of myself and the Staff, let me first congratulate you and secondly...It was our pleasure to be allowed to play a small role in your special day! We (as a Team) try our best everyday to make a positive impact on our guests. When we can do that and... More 

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