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Comfort Suites Galveston

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3606 89th Street, Galveston, Galveston Island, TX 77554
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Comfort Suites Galveston
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Comfort Suites Galveston
Comfort Suites Galveston
Comfort Suites Galveston
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159 reviews from our community

Traveler rating
    79
    44
    18
    8
    10
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74
38
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Roland, Arkansas
Contributor
15 reviews 15 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here before our cruise aboard the Carnival Triumph in May of 2015. We have stayed here before and we will stay here again. I have found a place I like and I will continue to stay here. The things I like most about this hotel are the free breakfast and the free cruise parking. They also have a... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Terry L, Thank you so much! I (we) appreciate not only the kind words, but also your loyalty. I guess we can consider you a part of our Family! It really motivates and inspires us as a Team when we hear that we lived up to our guest's expectations. We try our best everyday to offer a clean, welcoming and... More 

Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked my stay through Priceline and my reservation stated that if I had any special requests (bed types - King, queen. etc.) to directly contact the hotel. I called the hotel on Monday, May 11, 2015 at 9:29 am. The total duration of the call was 3 minutes. I told the lady that we were due to arrive on... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Jason L, Thank you for expressing your concern over your recent interaction with our Hotel. I'm sorry the conversation never got to a point where we could explain to you that all of our rooms have a sleeper sofa. I'm not sure what happened to prevent us from explaining and answering any questions you may have had, but I'll be... More 

Dallas, Texas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 11, 2015

Visiting Galveston for professional continuing education, and searched several sites. Comfort Suites off 89th had the best rates. It is 1 street off the seawall; however, there is nothing in front of the hotel so you can see the bay. The location is across the street to Premier, a movie theater. Centrally located near both Walmart and Kroger's. All the... More 

Was this review helpful? Yes 2
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

hardiharhar_10, Thank you for offering us your comments and feedback. We truly appreciate it. I am so happy to hear that our property met your expectations and that you enjoyed our location. I personally think we have one of the better locations for relaxing on the Island and I'm glad you found it to be to your liking. I hope... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 1, 2015

This hotel does a great job at what it does. I had requested a high room with a balcony. We were actually on the second floor of three, with a balcony, but there was no view. There were several dance teams there for a competition and I must say it was actually pretty quiet. The only noise we heard was... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

margrete5050, I greatly appreciate you taking a few moments and writing such helpful feedback. It means a lot to us to hear from our Guest's and it is quite motivating when we hear that as a Team (Staff) we made a positive impression. I am sorry the view was less than you had hoped for. If we are lucky enough... More 

Bastrop, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The hotel is very clean, and all of the staff were so nice! The room is very large and has all the amenities you need. We stayed the night before a cruise and absolutely loved this place! They allow you to leave your car while you cruise and they do have a shuttle, I think we had to pay for... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

jewlfaery, Thank you! I appreciate you taking the time to share your comments with us. It is important for us as a Team to hear what our Guest's have to say. It makes a difference! Glad to hear you found the shuttle service to be a good service and value. I agree it can get a bit cramped on a... More 

Champlin, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

We are from MN and planned a beach wedding and cruise honeymoon out of Galveston. I researched and contacted numerous hotels in the Galveston area only to be dissappointed. The customer service and ability to get ahold of someone to set up a block of rooms for our family was impossible...until i came across this Comfort Suites off 89th. Eric,... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

chelseab53, Thank you for such kind words and praise. On behalf of myself and the Staff, let me first congratulate you and secondly...It was our pleasure to be allowed to play a small role in your special day! We (as a Team) try our best everyday to make a positive impact on our guests. When we can do that and... More 

dallas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 15, 2015

Family stayed here over night since we arrived early for a dance competition. Arrived in late and staff was extremely nice and helpful. Offered directions and places to see and eat. Breakfast was wonderful and clean. I recommend the waffles! I have no complaints. Room was clean, beds were comfortable. All of our needs were met.

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

juliekc, Thank you for your feedback! It is always important to us that we hear what our Guest's have to say. I am very happy that our property met with your satisfaction! As a Team we try to always make a positive impact on our Guest's and it's wonderful that we met your expectations! Please visit us again whenever you... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

We recently stayed at this hotel during a cheer competition. From the time that we arrived until we left the front desk staff was very friendly and helpful. Check in took only a few minutes and check out was the same. My daughter caught the flu during our stay and because we were Choice Points members we were able to... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Houstonmom1, Thank you for sharing your comments with us. We appreciate it and always value what our Guests have to say. I am thrilled to hear that our location, Staff and amenities met your expectations. We try very hard every day to be a place our Guests can appreciate, relax and enjoy. I apologize for the balcony door. It is... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 15, 2015

My family absolutely enjoyed our stay here! The rooms were clean, larger than normal, and fully stocked! But I have to say, it was the staff here that was truly the best experience! Christina J. at the front desk allowed us early check-in and was SUPER friendly! The bartender was great! We will be making another trip down to Galveston... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

thesandbee, On behalf of myself and the Staff...Thank You for sharing your feedback with us! I appreciate the kind words, but more than that, I appreciate hearing that our Staff made your stay memorable. As a Team we try our best everyday to be helpful, friendly and warm. I'm so glad you found that to be the case. I hope... More 

Kenosha, Wisconsin
2 reviews
1 of 5 stars Reviewed January 28, 2015

Be cautious, be cautious, be cautious... when booking a room at this hotel. My reservation was cancelled twice with no explanation as to who was cancelling the reservation or why. The first time I called to confirm my reservation and was told that it was cancel, I then was able to re-book it. The second time I called I was... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Dave N Courtney S, Thank you so much for your feedback and comments regarding your recent interaction with us. No doubt this situation was frustrating and I'm sorry that this occurred. The truth is, you did have a reservation with us and it was cancelled, but not by anyone at our hotel. You then did indeed have a second reservation... More 

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