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Comfort Suites Galveston

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3606 89th Street, Galveston, Galveston Island, TX 77554
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1 room 1 guest
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Comfort Suites Galveston
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169 Reviews from our TripAdvisor Community

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Traveler rating
    81
    49
    19
    10
    10
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79
41
6
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
  • Spanish first
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  • All months
    (169)
  • Mar-May only
    (43)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (41)
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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Wish we had more time here, but we were just passing through taking our daughter to the Houston Airport, wanted to have some time at the beach before she left the country. The hotel was clean, had a good pool and hot tub. The free breakfast was a bit more than continental as it had scrambled eggs and sausage as... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Mark C, What wonderful comments! Thank you for sharing and for taking the time to let us know how we performed. It is fantastic to hear that we met your expectations and that you enjoyed your time with us! As a Team we try to offer the kind of stay you encountered and it is wonderful when we hear that... More 

Idabel, Oklahoma
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice place to stay...The staff was so friendly and helpful. The hotel was right next to the movies and across from the beach...We loved it with the kids.The breakfast was good and WiFi easy to hook up to.Very clean in all areas...pool fitness center good

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Linda N, Thank you so much for sharing your feedback with us. It's much appreciated! It was our pleasure to serve you and it is always very rewarding when we hear that we made a Guest's stay comfortable and relaxing. I will be sure to share your comments with the Staff as they are a big part of why we... More 

Parsippany, New Jersey
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Dirty, run down, putrid odor second floor hallway. Pool was chipping and terrace off our room needed putty scraped off. One cheap chair on terrace. Poor Wi-Fi. Not near a beach you can swim at, have to drive to that. Certainly not up to Comfort Suites standards.

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

esteuer, Thank you very much for sharing your thoughts with us. While I am disappointed that we were unable to make your stay a relaxing and rewarding experience, I am appreciative of the comments. They will serve as good information to share with everyone in the operation and allow us to learn from your words to make ourselves better. On... More 

Morgantown, West Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived in Galveston on August 3rd. The check in was fast and within minutes we were finding out room. We had upgraded to an ocean view when we reserved our room and it was totally worth it. We were in room 326 and it was really nice. We loved it. The special touches was nice like the folding of... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Jessica J, Thank you for taking time to reach out to us and share your feedback. We truly appreciate it. It's wonderful to hear that we made your trip fun and enjoyable. I'm glad you enjoyed the view (I think it's great too) and the waffles are always a hit! Who wouldn't want a Texas shaped waffle?! ;) We are... More 

Houston, Texas
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose to stay here this year and we all had a great experience. After a first day of successful fishing at the jetties were tired and hot and ready to check-in. Our check in was quick and efficient with Christina... she did a great job!. We were in our suite in room 303 within minutes and had a very nice... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

labiblioteca, On behalf of myself and the Staff, Thank you! It was our pleasure to serve you and we appreciate you taking the time to offer us your comments. Let me say I am a bit jealous. It sounds like you had a great time! I need to get "on the fish" myself! We try as a team everyday to... More 

Euless, TX
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the 2nd time my family has stayed at this location. This stay was 4 nights and 5 days. First of the all the staff is always very friendly and willing to go the extra mile. We were booked in 2 queen bed with sofa sleeper room on 2nd floor facing island. I really wanted an Ocean view. I... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Nazran, Thank you! It is invaluable for us to hear from our guests. All feedback is good feedback as it helps us learn and grow. It tells us what we are doing right and (sadly) sometimes what we are doing wrong. I am happy to hear that we met with your expectations. It was our pleasure to serve you and... More 

Baton Rouge, Louisiana
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We got 2 rooms one room was great. Both had King Bed with Jacuzzi tubs and fold out couches. The other room was ok except for the fold out couch bed. The mattress had a urine stain on it. It didn't have sheets so that was how we noticed it. Had to do down and get sheets and pillows but... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Tecoud, Thank you! We know you always have a choice and we appreciate having the chance to serve you, I am glad to know that we met your expectations and that you enjoyed your stay. However, please accept my apology regarding the sleeper sofa and thank you for mentioning it! I will be sure to pass your compliment on to... More 

Central Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 16, 2015

Let me count the ways I hated my stay: (1) Was greeted with a pile of dirty towels & a bag of trash in the hallway, which remained u till the next day; (2) A flea jumped on my hand when I reached for the pen on the desk; (3) Furnishing were grim & beyond any amount Febreze fabric refresher;... More 

Was this review helpful? Yes 1
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Kids2cute, Thank you. While it is clear our hotel failed to meet your expectations...it is always helpful to know why and how our guests felt about their time with us. Thank you for taking the time to share your feedback. Allow me to try and answer the concerns you provided. 1. We don't normally have towels and trash that stays... More 

Montreal, Quebec, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 2, 2015

Despite Tropical Storm Bill edging toward us, and bringing with it some pretty disappointing weather, we could not have asked for a better location for our stay in Galveston. The hotel itself is very clean. The pool is really nice, and the breakfast was great. Christina at the front desk was super nice and really made us feel welcome. I... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Ryan H, Thank you! We appreciate you taking the time to share your comments with us. It is always helpful to know what we are doing right and/or wrong. Sorry you had to stay with us during the wonderful "weather event" we endured. However, I am very happy to hear that we were able to make your stay enjoyable in... More 

Mahomet, Il
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel is off the strip which made it nice and quiet. We could see the beach from the balcony but it was pretty far away, as others have said you must cross a busy street to get to the beach. the hotel pool and hot tub were really nice, never busy and cleaned daily. The room was large, plenty... More 

Was this review helpful? Yes
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

PLR500, Thank you! It is always nice when a guest takes time out of their busy lives to stop and share with us. We appreciate it! On behalf of the Staff and myself, thank you for staying with us. It was our pleasure to serve you. It is great to hear that we met your expectations and provided a comfortable,... More 

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