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All 49 Galveston hotels

SpringHill Suites Galveston Island

3.0 of 5 Hotel   |   6303 Broadway St, Galveston, Galveston Island, TX 77551
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SpringHill Suites Galveston Island
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Ranked #14 of 49 Hotels in Galveston
A recent review
4 of 5 stars reviewed 1 week ago
rumari73 McAllen, Texas
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128 reviews from our community

Traveler rating
    38
    55
    18
    4
    13
See reviews for
58
31
5
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
McAllen, Texas
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely Marriot line of hotels are by far the best! The rooms are spacious, clean, modern, linens are fresh, mattress are soft, full breakfast, happy hour, great service; this one in Galveston is not the exception, the location is perfect right at the entrance of the island, close to the pier as to restaurants, stores, woody gardens, don't look for... More

Was this review helpful? Yes
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for your informative feedback. We're happy to know you enjoyed your stay at SpringHill Suites! Fortunately, we replaced many AC units yesterday, and are in the process of replacing others as needed. We hope to regain your trust on your next trip to Galveston! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was great. It was my second stay here. The location is close to Moody Gardens and Schlitterbahn. The staff were cleaning the breakfast area and outside a lot of the time. The front desk clerk was awesome. Very helpful and even called to make sure the room was ok. Close to shopping too.

Was this review helpful? Yes
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for sharing your fantastic experience with our staff, and others looking to stay with us. We are delighted to know you enjoyed both of your visits here, and can not wait to see you on your next trip to Galveston! More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were booked into this hotel by a promotions company for Silverleaf Resorts/Timeshares. We were informed at around 12:30pm of the second day that our second night was not reserved and that we would need to move our belongings. We were put into another location and did not enjoy it near as much as we did the Springhill Suites. The... More

Was this review helpful? Yes
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

We're sorry for any inconvenience you may have experienced during your stay. When booking through Silverleaf Resorts, we miss the chance to make the reservation with you directly. Silverleaf provides us with the check-in and check-out dates; which we are not allowed to change without permission. Unfortunately, we were at full occupancy the day you were scheduled to check out,... More

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am not a nitpicky person when I travel. I do have certain expectations. One is a nice comfortable bed...Exceeded...this hotel has one of the best if not best beds I have ever slept in! Another expectation is a clean room - Met. I was in room 422 originally but the AC did not work. I made mention of it... More

Was this review helpful? Yes 2
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for taking the time to share your hotel experience with us. We want to make sure your next visit is more enjoyable, and will take immediate action on the things you mentioned! We're glad you enjoyed our staff, and hope to see you again on your next trip to Galveston. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Stayed here 8/9-8/11 and the bed was comfortable, the pillows werent really that good at all. Was getting ready to take a shower and there it was a Texas cockroach...yuck. The staff is really polite, and stated theyd take care of it.

Was this review helpful? Yes 1
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We assure you the issue has been addressed, and hope to regain your trust on your next visit. We're glad you thought highly of our staff; everyone here puts forth their upmost effort to make sure everyone is enjoying their time with us. More

New Caney
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2014

We were so comfortable at this hotel that we wanted to stay longer. Marriott has the most comfortable beds and the best breakfasts. The staff was friendly and accommodating. It is not on the beach but you could sit in the great room and look out over the canal and it was so relaxing. We have family that booked a... More

Was this review helpful? Yes 5
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

We will be more than happy to welcome you back! Thank you for your positive feedback, and we hope to see you again soon. More

Houston, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

My family and I stayed at this hotel on 8-9-14, and the experience was amazing. The hotel was very clean and organized. The staff and customer service was great. Our rooms were nice, clean and very well kept. The complimentary breakfast was great, my kids enjoyed the waffle maker, and the food was amazing! I would recommend this hotel to... More

Was this review helpful? Yes 4
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

We appreciate your feedback about your stay. We're very glad to know we exceeded your expectations, and look forward to doing so again! More

Rowlett, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 11, 2014

Just giving you a heads-up, hotel is not beachfront. It's not on seawall. It's right off 45. We were on the 2nd floor and did not see any view of the ocean or beach. But we knew this already. Elevator is kinda slow.The room felt cramped but was clean. Room also comes with a pull-out sofa bed, mini fridge and... More

Was this review helpful? Yes 1
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for your feedback about your stay. Our sincere apologies for any inconvenience you may have experienced. Unfortunately, we are not located on the seawall. Though we are only about 2 miles away (avoiding the seawall traffic); following 61st street towards the beach. We are on the corner of I-45, right next to the bay. Most SpringHill Suites brands... More

Tyler, Texas
Top Contributor
67 reviews 67 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 10, 2014

I stayed two weeknights, Aug 5 & 6. The hotel was nice and clean, plenty of parking. Right off I-45. I was in room 305. It was a large room with two queen beds and a living room, small refrigerator. The bathroom vanity was separate from the toilet and bathtub. Decent size vanity, but not huge. They had a hair... More

Was this review helpful? Yes 2
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for your positive, informative feedback! We are delighted that you enjoyed your stay and hope to see you again soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

Booked this hotel on Priceline then found out that this hotel is not near the beach, but that is the risk I took. Thought it would be fine since they had balconies and it was at least near the harbor. Call the hotel and find out that my room won't have a balcony and it will probably be one of... More

Was this review helpful? Yes 2
Rosemary D, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. Everything we do is aimed at providing you with an exceptional hotel experience. Unfortunately when booking through third-parties, we miss the chance to speak with you directly. Thank you for your feedback, and we will do our best to make sure this problem is resolved. We would like... More

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Additional Information about SpringHill Suites Galveston Island

Address: 6303 Broadway St, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Galveston Island 3*
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Also Known As:
Springhill Suites Galveston Island Hotel Galveston

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