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SpringHill Suites Galveston Island

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6303 Broadway St, Galveston, Galveston Island, TX 77551
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1 room 1 guest
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SpringHill Suites Galveston Island
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great rate and it's a Marriott and very clean. We stayed in a suite with a balcony and a beautiful view of the water. It's close enough to everything. The free breakfast left a lot to be desired but it's as good as most. There was no bacon no sausage, but the coffee was good.

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It even had better Wifi than our last visit. Our mistake was to not knowingly book thru Expedia and Springhill could not help us change our dates by the one week. The referred us to Expedia which again we did not know we had booked thru Expedia Well after being put on hold and hung up on for 4 straight... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent 3-4 days here in Aug 2014 with my family. I like that they had constant supply of candies for the kids ( it was a holiday after all ) Practically had the pool and sauna to ourselves... Service, friendly....spent most of the time at moody gardens but it was a good place to come back to...food(breakfast experience) not bad... More 

Was this review helpful? Yes 1
shs_galveston, Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for sharing your experience at the SpringHill Suites Galveston Island, were looking forward to having you back when your travels bring you back to Galveston. More 

Ottawa, Canada
Level Contributor
72 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Unexpected nice welcome with free beer and snacks in the lobby. Had booked last minute via Priceline from the car for a very reasonable rate (US$69 woohoo) and was more than ready for a drink. Was given a handicapped-accessible room. Umm, ok. HUGE! Really huge suite. Couches, mini-kitchen area, king bed, huge bathroom. All perfect. You can cross the street... More 

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Grand Prairie, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

I had a good 7 day advance room rate so the overall experience was good. Customer service was great. Very close to all activities in Galveston. The only issue was the hotel was full of summer vacationers and the first night I could hear the neighbors due to the walls are so thin. even folks walking down the hallway I... More 

Was this review helpful? Yes 1
shs_galveston, Manager at SpringHill Suites Galveston Island, responded to this review

Thank you for sharing your experience at the SpringHill Suites Galveston Island, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 15, 2015 via mobile

The motel was clean. The breakfast was very good. We kept asking what was wrong with their internet and they said too many people with too many devices We have stayed at dozens of motels and have always had internet access So we had withdrawal pains from no email or Facebook in our room They did offer use of their... More 

Was this review helpful? Yes 1
shs_galveston, Manager at SpringHill Suites Galveston Island, responded to this review

I truly apologize that the service was not fully functional during your stay. I, along with all other hotel associates, are passionate about offering the best possible experience to all of our guests and are subsequently looking into ways to improve the reliability of our Internet service. Thank you again for taking the time to share your feedback with us! More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2015

Came it late no parking. Told park on street. Quite surprised of condition of property to be a Marriott carpet dirty walls bad shape. Room was small paid 249 I fill it was a total ripe off. Probably look for other hotels in lieu of Marriott. Last two stays have not been up to standards based on pricing And yes... More 

Was this review helpful? Yes 2
Austin, Texas
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 9, 2015

Though our stay was brief, we enjoyed it. The staff was very nice and professional. They answered questions we had about the general area and about restaurants even giving us a coupon to one f the more popular restaurants on the island. The only thing I would suggest to travelers staying at this hotel is to pay attention when entering... More 

Was this review helpful? Yes 2
Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

We enjoyed a weekday night. Our room was very clean and comfortable. Check-in went smoothly and we were early. Loved our balcony view while celebrating our anniversary. Breakfast was good with a nice selection. Look forward to another stay!

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 7, 2015

The hotel is located right on Broadway and near 61st street. We normally stays by the Seawall but we decided to stay here because this is the only Marriott hotel brand that have availability. The hotel is nice and clean, However, our bedsheets was not properly changed since we saw few hairs in the bedsheets and pillows. The housekeeper right... More 

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