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All 49 Galveston hotels

Galveston Beach Hotel

3.0 of 5 Hotel   |   1702 Seawall Boulevard, Galveston, Galveston Island, TX 77551 (Formerly Holiday Inn SunSpree Resort Galveston Beach)
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Galveston Beach Hotel
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Ranked #33 of 49 hotels in Galveston
A recent review
5 of 5 stars reviewed 3 days ago
Carl S Hot Springs, Arkansas
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32 people have reviewed this hotel

Traveler rating
    6
    11
    2
    8
    5
See reviews for
14
9
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Hot Springs, Arkansas
Contributor
16 reviews 16 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great place. Beautiful views. We were stuck in port because of the oil spill and didn't know when we would get out. They offered us to stay at a reduced rate and told us if the ship boarded sometime during the day that we not be charged. I am not used to companies being that helpful in a bad situation.... More

Was this review helpful? Yes
GMGalvestonBeach, Owner at Galveston Beach Hotel, responded to this review

Carl, Thank you for your feedback. We are glad you enjoyed your stay with us and we look forward to having you as our guest again in the future. Dennis Byrd Owner More

Moorpark, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Supposed to board cruise ship on 3-23-14 but oil spill made boarding unknown.Hotel staff were amazing kept us posted,allowed an extra night for less $,then didn't charge when we boarded late at night.

Was this review helpful? Yes 1
GMGalvestonBeach, Manager at Galveston Beach Hotel, responded to this review

Max, Thank you for the kind words. It was our pleasure to have you as our guest and we hope you enjoyed your cruise! Dennis Byrd More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

they let us stay in room while we waited for cruise ship until 10pm no charge. they where fully booked. rooms are dated but clean but will be updated soon due to renovation. close to some good restaurants and close to cruise dock with free shuttle

Was this review helpful? Yes 2
General M, General Manager at Galveston Beach Hotel, responded to this review

Thank you for your kind words. It is our goal to exceed our guest expectations and in this case, it seems as we have done just that. We hope you stay with us again. More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is one of the worst I have stayed in. We booked online, and had no idea that the hotel will soon to be gutted and will be rebuilt. We were only told that after we began complaining about various things. The room was dirty, the drawers broken, light bulb in the bathroom was out, rusty lampposts, moldy bathroom... More

Was this review helpful? Yes 1
Matt D, Owner at Galveston Beach Hotel, responded to this review

Birdielover1, We are very sorry for your dissatisfaction. As new ownership took place in mid February, your assessment is correct. Previous ownership removed many items and it is going to take time to remodel this property. We will work very hard to extensively remodel this property and work with our management to ensure that our pricing structure is in line... More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Unfriendly staff, hidden things (room service is only available till 11 am), dirty rooms, wash basin is choked, no water bottles in room. All in all very bad experience. My note to manager: You charged me $200 for a room, atleast provide me services you promise, like room service.

Was this review helpful? Yes
Matt D, Owner at Galveston Beach Hotel, responded to this review

ak_reviews2014, We are very sorry for your bad experience. We certainly do not want to over promise under deliver and it seems this is what has happened. We will work with our team to provide better service, work with our hosting companies to provide more accurate information about the property, and work with our house keeping department to ensure a... More

Spring, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My group stayed at this hotel in January 2014 not realizing that it was no longer part of the Holiday Inn Resort chain. We have stayed here many times when it was the HI and enjoyed the great location, excellent service and wonderful amenities. Unfortunately, the hotel lost it's membership in the fall and with it, went everything good about... More

Was this review helpful? Yes 1
Matt D, Owner at Galveston Beach Hotel, responded to this review

Debbie, We are very sorry for your experience. We took ownership over this property mid February and are working daily to ensure problems like this do not happen. Although ownership transitions are always tough, we are currently focusing fixing hotel mechanical issues like your Kurig coffee maker as well as operational issues. Over the next 12 months our team will... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2 nights before our cruise. Our room was ok but when we went to breakfast the food was all but gone. Our son arrived for a one n ight stay with his family and his friends family. They gave them both the same room. When he went back to the desk for a room of his own They said... More

Was this review helpful? Yes
Matt D, Owner at Galveston Beach Hotel, responded to this review

Jawhee, I am very sorry about your negative experience. I will immediately address the issues you mention with our Hotel Manager and Food & Beverage Manager. I will also personally oversee that all broken windows get replaced. I can also assist you with your credit card charge issue if you would like. I will be happy to look into it... More

Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 3 weeks ago

Three days stay characterized by hotel registering and checking in guests with keys to rooms already occupied by others; refusing guests with secure rerservations accomodations and turning them away (ostensibly full, yet subsequently checking in more guests later); placing charges from one guest on the credit card of another guest without authorization after check-out,and departure; compromising guests' privacy by mingling... More

Was this review helpful? Yes
Matt D, Owner at Galveston Beach Hotel, responded to this review

Garth, I'm very sorry to hear about your experience. The types of examples that you provided are certainly not acceptable and I will immediately address this with our team. A manager certainly should have personally visited you and for this not happening, I again apologize. I will personally address these issues immediately and identify a solution to ensure this does... More

California
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in and they had our room available, paperwork already printed, just needed to give them our car plate and sign. It is obviously they have been remodeling an old hotel, but they really have done a very nice job. The only areas that need obvious work is the elevators and the hallways. Our room looked great on the... More

Was this review helpful? Yes
Matt D, Owner at Galveston Beach Hotel, responded to this review

LLC, Thank you for your feedback. We are glad you enjoyed your visit and we will inform our team of what went well as well as the two items that you recommend we change. Over the next 12 months, this property will experience a lot of change with a complete remodel and retraining of our entire team. We hope you... More

Pflugerville, Tx
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed in Galveston many times, but never at this hotel. We stayed there because we got a deal through Amazon Local. We arrived early, but were able to get in our room. The person at the front desk, Tommy, was very personable and suggested places that we might try for dinner. The room was clean and had a... More

Was this review helpful? Yes 1
Matt D, Owner at Galveston Beach Hotel, responded to this review

Doug, Thank you for your feedback. I will certainly pass along a thank you to Tommy for leaving a memorable impression during your visit. We appreciate you staying with us and hope you stay with us again. Look forward to some major remodeling to take place over the next year in an effort to improve your experience. Dennis Byrd More

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Additional Information about Galveston Beach Hotel

Also Known As:
Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
Holiday Inn Sunspree Resort Galveston Beach Hotel
Holiday Inn Galveston
Galveston Holiday Inn
Address: 1702 Seawall Boulevard, Galveston, Galveston Island, TX 77551 (Formerly Holiday Inn SunSpree Resort Galveston Beach)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Galveston Beach Hotel 3*
Official Description (provided by the hotel):
Over looking the Gulf of Mexico, Galveston Beach Hotel,is located on Seawall Blvd. Just 7 blocks down from Galveston Island's Historic Pleasure Pier. Enjoy a beach front cocktail at Captain Jacks or relax poolside, allow Galveston Beach Hotel to be your getaway. Most rooms offer balconies with fantastic panoramic views the beach and we are centrally located to ensure ease of travel to local destinations. We offer breakfast daily and a breakfast buffet on the weekend. Just minutes from the cruise terminal, our property offers great cruise packages including parking and shuttle transportation. Whether you are going to the beach, on a cruise or in Galveston on business, you are sure to have a comfortable stay at Galveston Beach Hotel. Our property offers bunk bed kid suites, private balconies, a great pool, and beautiful beach views. We invite you to be our guest. ... more   less 
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