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Quality Inn & Suites Galveston

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5924 Seawall Blvd, Galveston, Galveston Island, TX 77551
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Choice Privileges Points
1 room 1 adult
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Quality Inn & Suites Galveston
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638 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

As suggested on TA we requested room 521. The hotel is located about 1/2 block from the seawall, but from the 5th floor you have a clear, unobstructed view of the gulf. Rooms 520 and 521 each have two windows, one of which faces the gulf, the other for sunrise (521) or sunset(520). Room was clean, bath amenities were nice,... More 

Helpful?
1 Thank Mike A
Galveston, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed the night of January 25, 2016. Got a queen room. Front desk staff were super friendly and helpful. Enjoyed my stay and definitely will stay at Quality Inns & Suites in Galveston again!!!! The breakfast needs a little choice and work, but overall I had a great experience.

Helpful?
Thank Paula C
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I headed down for Mardi Gras in Galveston. We had never stayed in this one before. My husband used Choice points and got a king room. The balcony was very good and had a nice view. We were in room 515. The people at the desk were very sweet and helped us navigate the Mardi Gras successfully.

Helpful?
1 Thank mandiemo81
Des Moines, Iowa
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

OK room with a nice balcony on the top floor. Pool was ok, warm but could use some painting. Some of the carpeting looked old. Both elevators worked, parking could be an issue if they are full. Shower was poor. Breakfast was GREAT, hot and cold cereal, biscuits and gravy, pancakes and waffles, eggs and sausage, juice, coffee, yogurt, fruit... More 

Helpful?
1 Thank David_MD2713VH
McKean County, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I can compare with many Galveston hotels and Quality inn is a good choice. Very clean room , very friendly and professional stuff . Nice breakfast. Thank you for great time. Two elevators works good, basic breakfast always fresh and was served perfect. Clean room every day. Before we was stay in Seewall Holiday inn express , never clean room... More 

Helpful?
1 Thank Rana774
Baton Rouge, Louisiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is misrepresented as a 2.5 star hotel. Upon our arrival we were greeted by a locked door to the lobby. We were directed to a check in window in the middle of January during near freezing weather by Karla. Karla had no social skills or manors whatsoever. The room behind the check in window was reminiscent of a... More 

Helpful?
2 Thank djespo
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

This man is flat out crazy. We do NOT tell guests they will be charged if they don't leave at check-out, and very routinely give free late checkouts. Unlike this guest, WE have the video & audio of his erratic behavior, and even though it would have been physically impossible for anyone to hit the front right of his car... More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Gutter and Pipes vibrated in the wind making a jackhammer noise. The purpose of the hotel was to sleep. As this is not possible the hotel is not fit for purpose. They took $15 off the bill, but even if it was free i would rather get a sleep by staying somewhere else. The staff new this room was noisy... More 

Helpful?
1 Thank Stephen B
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I would like to apologize that you heard the wind blowing through the gutters. You can only hear this on days where there is a strong wind, not when there is a "breeze", and I would say 40MPH qualifies as strong. It can not be head when the wind is blowing at 20MPH, which it does very frequently on the... More 

Seward, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we first arrived, there was a problem with our room but we were quickly moved to another one with fantastic ocean views from both windows. The staff was courteous and helpful and the breakfast was good, with lots of variety. I will definitely stay here next time I am in Galveston.

Helpful?
2 Thank missy_pq
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I am very happy you liked that room, it is very popular, though I am sorry you had a problem in the first place. 521 is easily the most popular room in the entire hotel, and I am glad we were able to take care of you. We really appreciate your staying with us! More 

Topeka
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean property with a great ocean view. We had two adjoining rooms, both were very roomy and had nice décor. Good hot breakfast. Staff was friendly and helpful. The location was very convenient to shopping and to the cruise dock. Would stay here again.

Helpful?
1 Thank Ladonna A
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I am glad to hear you enjoyed your stay. It is always nice when you can travel with family, it makes the experience that much butter. Thank you for staying with us! More 

Cameron, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a little more than week. It was excellent. My room was always cleaned, every day. Breakfast was awesome, every day. My room was amazing, the view of the Gulf every morning at sunrise was inspiring. What a great way to start every day. The staff was helpful in every way, I thoroughly enjoy my time here... More 

Helpful?
1 Thank mgc3x3
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

We hated to see you and your family go. Christmas is much nicer with kind people like yourself staying with us. Thank you very much for sharing your Christmas with us! More 

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