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Quality Inn & Suites Galveston

2.5 of 5 5924 Seawall Blvd, Galveston, Galveston Island, TX 77551
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Certificate of Excellence 2014
Quality Inn & Suites Galveston
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Quality Inn & Suites Galveston
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wonderful, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Very standard small room - "oceanview" category is very misleading - "partial oceanview" is more accurate - bed was not comfortable - bathroom very tiny, but the staff was super friendly and the hotel is conveniently located and very clean.

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Huntersville, North Carolina
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Kind of a mixed bag of good and not so good. Pretty old, but in decent shape, reasonably clean. Location is convenient. Staff is very good. Indoor pool is not so nice - personally I would not go into it. Breakfast is iffy at best. Short walk to the beach. Rated way too high on this site given the condition.... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

We appreciate your comments, but I would not generally classify a 9 year old hotel as "old". We are actually one of the newer island hotels. Many of the island hotels are 30-100 years old. We are always looking at ways to improve the breakfast offerings, but currently we have both regular and blueberry waffles, pancakes, (5) flavors of syrup,... More

Montigny-le-Tilleul, Belgium
Top Contributor
127 reviews 127 reviews
35 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 5 nights in room 201, second floor. The minus : The indoor swimming pool is not really attractive. The coridor's (halls) carpets could be refreshed and better vaccumed. Not very clean. The Plus : At the arrival at the hotel, everything was OK. The personnel is nice and helpful. Cards are available to bring your luggage to the... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

We really appreciate the nice review, but I am sorry that the hallway carpet wasn't as clean as it should have been. We just shampooed all of the hallway carpets in the last 10 days, so my staff must not have vacuumed it well enough. There is really never an excuse for that. Thank you very much for staying with... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My fiancé and I stayed here for her birthday weekend. The hotel staff was amazing and the room was clean. When we got there, we were amazed with the view we had of the Gulf and much of the city! We could see Schlitterbahn and Moddy Gardens from the room which was cool! I would definitely recommend this place to... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Those are really nice comments. It is great to hear you had a good time while staying at the hotel. We really appreciate your staying with us! More

Senior Contributor
31 reviews 31 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed staying here. I used the guest laundry which was super great! Breakfast was outstanding tons of choices on things to eat, the beds were comfortable and the rooms had a balcony!! That was really neat and we enjoyed having coffee out there! The hotel offers free parking. The hotel staff was super friendly and very knowledgeable.

Was this review helpful? Yes 1
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

That was so nice of you to say. We really appreciate that you stayed with us, and we hope to see you again! More

Dallas, Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We decided to celebrate my daughter’s birthday in Galveston and stayed at the Quality Inn & Suites Galveston. We were met at the desk by Raquel , Toni and the GM James Marx. Their friendly attitude let us know immediately that we were in the right place. I can’t say enough good things about this Hotel’s quality of service. Our... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

It is really nice of you to say those things. We try to take care of all of our guests, and I am really glad we succeeded in doing that for you and your daughter. We hope to see you back next year! More

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

my husband and I have stayed at quality for many years and always have a great experience! close to everything. Very seldom even used our vehicle. love the balconies that face east! My goal is to eventually get one on the very end of the building over Tortuga parking lot. Reyna is a sweetheart and is always accommodating. See you... More

Was this review helpful? Yes 2
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Those are really nice comments, and we are thrilled to hear you'll be back! Thanks again for staying with us. More

Mesquite, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

If your coming to Galveston and your looking for a nice place to stay it's right here. This is not one of those high dollar hotels. It does however meet the following, nice location on the seawall, nice breakfast, clean rooms, super staff very easy to deal with, good view of the ocean, nice places to eat within walking distance,... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for staying with us, we appreciate the nice comments. We hope to see you again soon! More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 31, 2014

The beds were ok, the bathroom could be cleaner and the carpet did not feel clean. The air conditioner was noisy and the tiny balcony looked over the McDonalds next door. The back elevator looked like a scene from a scary movie, and I felt it maybe a mistake to use it.

Was this review helpful? Yes 1
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for sharing your comments, though I am unclear about the problem with the back elevator. It is cleaned twice daily and is perfectly functional, it was just given a clean bill of health two weeks ago during its annual state inspection, and is inspected and maintained by a professional elevator company every month. We do appreciate your staying... More

Huntsville, Texas
Senior Contributor
37 reviews 37 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 31, 2014

Stayed here on a Thursday and Friday. I booked through Priceline so I got a decent deal. Check in was pleasant and clerk was very friendly and knowledgeable. She honored my request for an upper level room. I read that above floor noise was an issue, and to get a decent view of the gulf you need to be up... More

Was this review helpful? Yes 1
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for staying with us. I am sorry that balcony door was hard to close. This will happen at times due to the extreme humidity here...and in this particular case, the torrential rain we have been having. I hope you let our staff know about this while you were here. We check this in all rooms, but if there... More

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Additional Information about Quality Inn & Suites Galveston

Address: 5924 Seawall Blvd, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Galveston 2.5*
Number of rooms: 91
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Also Known As:
Quality Inn And Suites Galveston
Quality Inn & Suites Galveston Hotel Galveston
Quality Inn Hotel Galveston
Quality Inn Galveston
Galveston Quality Inn

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