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All 49 Galveston hotels

Quality Inn & Suites Galveston

2.5 of 5 Hotel   |   5924 Seawall Blvd, Galveston, Galveston Island, TX 77551
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Quality Inn & Suites Galveston
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76%
Ranked #13 of 49 Hotels in Galveston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Gena M
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508 reviews from our community

Traveler rating
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    194
    85
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Longview, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel was ok, not great, when we stayed here. A room with an ocean view was half the price that it is now (2 years ago) and it was kinda grubby. Looking to book for our yearly to Galveston, I noticed what used to be "cancel 24 hours in advance" is now 2 days in advance. People generally show... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I would have appreciated your review more if :(1) you had actually stayed here this year, and (2) if your comments were factual. This hotel is 100% American owned, unless people born in S. Dakota are now considered foreigners. I have been here (18) years, and our cancellation policy has always been 4PM two days prior to arrival on all... More

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

my husband and I have stayed at quality for many years and always have a great experience! close to everything. Very seldom even used our vehicle. love the balconies that face east! My goal is to eventually get one on the very end of the building over Tortuga parking lot. Reyna is a sweetheart and is always accommodating. See you... More

Was this review helpful? Yes 1
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Those are really nice comments, and we are thrilled to hear you'll be back! Thanks again for staying with us. More

Mesquite, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If your coming to Galveston and your looking for a nice place to stay it's right here. This is not one of those high dollar hotels. It does however meet the following, nice location on the seawall, nice breakfast, clean rooms, super staff very easy to deal with, good view of the ocean, nice places to eat within walking distance,... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for staying with us, we appreciate the nice comments. We hope to see you again soon! More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The beds were ok, the bathroom could be cleaner and the carpet did not feel clean. The air conditioner was noisy and the tiny balcony looked over the McDonalds next door. The back elevator looked like a scene from a scary movie, and I felt it maybe a mistake to use it.

Was this review helpful? Yes
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for sharing your comments, though I am unclear about the problem with the back elevator. It is cleaned twice daily and is perfectly functional, it was just given a clean bill of health two weeks ago during its annual state inspection, and is inspected and maintained by a professional elevator company every month. We do appreciate your staying... More

Huntsville, Texas
Senior Contributor
34 reviews 34 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a Thursday and Friday. I booked through Priceline so I got a decent deal. Check in was pleasant and clerk was very friendly and knowledgeable. She honored my request for an upper level room. I read that above floor noise was an issue, and to get a decent view of the gulf you need to be up... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

Thank you for staying with us. I am sorry that balcony door was hard to close. This will happen at times due to the extreme humidity here...and in this particular case, the torrential rain we have been having. I hope you let our staff know about this while you were here. We check this in all rooms, but if there... More

Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night in this hotel. Nice view of the ocean on the large balcony. Overall the room was clean and the bed comfortable. Breakfast was the standard hotel offering, nothing special but not bad. My only complaint was hearing the person above us stomping around the next morning. Great price vs other hotels in the area. I would stay... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I am sorry about the person stomping in the room above, some people are really inconsiderate. Now that school has started we will be getting more couples and seniors, and the hotel should be very quiet. Thank you for staying with us, we really appreciate it. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We think that is a great place to stay. We try to go several times a year. We would love to figure out a way to buy our room we love it so much. It might not be right on the beach but it is close enough for us to walk to it! The staff is wonderful,, especially Rachel.

Was this review helpful? Yes
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

It was really nice to see you again. We appreciate the kind comments, and I'll make sure to let Rachel know, she will be very happy! We hope to see you again next time. More

Richmond, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a hard time deciding between rating this 2 or 3. It wasn't terrible, but... When we arrived, there was a hotel maid sitting in our room. She said she was "on a break". She did leave quickly, but it was weird to have someone just sitting in our room when we unlocked the door. After she was gone,... More

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Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I am really sorry we dropped the ball and rented you a room before it was ready. There had been a miscommunication, and the front desk thought the room was done. The 250.00 rate on the weekend was actually lower than many hotels far below our own. We really appreciate your staying with us, and again, I apologize. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a great stay and staff was very friendly, manager gave us a small discount because I simply asked if we can get another night for the same price as the day before....weekends tend to be pricier...very nice of him.... the housekeeper was also very sweet overall my stay was great walking distant from a variety of things from... More

Was this review helpful? Yes
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

It was really nice of you to take the time to share your very kind comments. We loved having you stay with us. As with all of the comments our guests leave here, we will make sure to share them with our staff, they help a lot, and these were very uplifting! We hope to see you again. More

Omaha, Nebraska
Top Contributor
216 reviews 216 reviews
96 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I travel extensively and always use TripAdvisor. I have to say from my past experiences I was expecting a little more based on what I read from some of the other travelers. First of all it is not a beach front hotel but an ocean view hotel. I have stayed in many beach front hotels and this one was disappointing.... More

Was this review helpful? Yes
Journeyman1234, General Manager at Quality Inn & Suites Galveston, responded to this review

I want to start by thanking you for staying with us. I am sorry about the towel swap policy, it was instated because not only this property, but all of the properties in Galveston how a problem holding on to towels. I know at our hotel in particular, we spend about 30K per year buying new towels...not because they wear... More

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Additional Information about Quality Inn & Suites Galveston

Address: 5924 Seawall Blvd, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Galveston 2.5*
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Also Known As:
Quality Inn And Suites Galveston
Quality Inn & Suites Galveston Hotel Galveston
Quality Inn Hotel Galveston
Quality Inn Galveston
Galveston Quality Inn

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