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TownePlace Suites Galveston Island Gulf Front

2.0 of 5 9540 Seawall Blvd, Galveston, Galveston Island, TX 77554
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TownePlace Suites Galveston Island Gulf Front
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TownePlace Suites Galveston Island Gulf Front
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106 reviews from our community

Traveler rating
    41
    32
    20
    9
    4
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54
19
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After staying at so many hotels in the US, S. Amer., Europe, etc., I try to compare on a level field, so one thing to keep in mind is that this is a hotel across from the beach and those hotels can get really abused during peak season. Room was spacious and nice decor, great small kitchen amenities. Although it... More

Was this review helpful? Yes
Katrina W, General Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

Hello Sir/Ma'am, First I'd like to take the time out to thank you for your feedback. We truly appreciate it as we use this information in assisting with making things better for our guests. You are absolutely correct we are completely sold out during our peak seasons and therefore the hotel does get a bit battered. Currently in our slower... More

Arlington, Texas
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 4 weeks ago

As is my custom, I always like to follow up my reservation requests with a phone call. I got busy and didn't call until 1 week before I was due to arrive. Front desk told me they didn't have anything with my name, phone number or email address. So I booked another room (at a MUCH higher price) just to... More

Was this review helpful? Yes
Katrina W, General Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

Dear StanTerrie2002, I would first to thank you for your review of your stay with us. We appreciate each and every opportunity to better our team. I would like to also apologize for any inconveniences experienced during your stay with us. It is by no means the standards we would hope to hold here at TownePlace Suites. Our guests are... More

Lufkin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

I picked this Hotel just for the pool. It was even better than the pictures. the continental breakfast was great . Boiled eggs , yogurt, muffins, juice, hot coffee and lots more. The staff were very friendly, our room was so nice. I loved the bed linens, and the space, 2 bedroom suite was big. we cant wait to go... More

Was this review helpful? Yes 1
Katrina W, Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

Dear Jackie H., I would first like to thank you for your review of your stay with us. We appreciate any and all feedback from our guests. We value each and every one of our guests and you are our top priority at all times. Our goal is to ensure you have a stellar stay and we can not wait... More

Jonesboro, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

My wife and I along with our college aged children rented 2 rooms at the Towne Place Suites for Spring break. It was just what we need, the free breakfast was great and the kitchen had all that we needed. We grilled steaks one night and enjoyed a great meal together. The hotel was across the street from the beach... More

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Oklahoma City, Oklahoma
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2014

The hotel staff were friendly and accommodating. The rooms were very clean and large with small kitchen areas. The rooms also had a desk. The hotel did not provide dish or dishwasher soap but had dishes, a sink, and dishwasher so we had to buy a small bottle to clean our dishes.

Was this review helpful? Yes 1
Plano, Texas
2 reviews
2 of 5 stars Reviewed August 30, 2014

On a busy summer weekend, we tried to check in with our Marriott’s Reward reservation. Only one desk clerk was working and she’d been called away by an emergency so a maintenance worker was filling in. He couldn't get us checked in. We waited for the regular clerk to return. When she did we were informed they had overbooked rooms... More

Was this review helpful? Yes
Katrina W, General Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

I would first like to thank you for your review of your stay with us. Our guests are our top priority at all times as well as our main concern. I would like to inform you we have since taken steps to ensure our property is brought up to the standards you are familiar with at any other Marriott property.... More

Durant, Oklahoma
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2014

I recently spent four nights at the TownePlace Suites in Galveston and enjoyed it very much. The room was very nice, with a kitchen. It's location at the west end of the Seawall was excellent, because it was far enough away from the crowds that it was very peaceful and quiet. The staff was very friendly and attentive. The pool... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

I great modern style hotel. King size studio with sofa sleeper was really spacious. Would of given the hotel all 5 if the breakfast was better. Location is at the end of the island, close to schlitterbahn and Moody Gardens. 4 miles away from pleasure pier.

Was this review helpful? Yes 2
Dallas texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014 via mobile

I usually don't write bad reviews but I'm so annoyed. The room it self is nice. Has a good size kitchen and over all decent size for 4 people. Bathroom is small but other than that okay. First off, I stayed 6 days. Don't even waste your time going to breakfast. TERRIBLE. Nothing good, gross. The kitchen is nice so... More

Was this review helpful? Yes 2
Bobbi G, Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

Dear Valued Guest, I would first like to thank you for taking the time to review your stay with us. we take any and every opportunity to better our team. Our guests are our top priority and main concern. I would like to inform you we have taken steps to ensure this never happens again. We have made changes in... More

Dallas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed August 10, 2014

Stayed 1 night at the Marriott Towne Place Suites in Galveston. Horrible experience as usual with most Marriott hotels I've stayed in. (Renaissance hotels are the only ones I've had a good experience with) This Room was filthy. Food crumbs everywhere, from previous guests. The floor was completely filthy and looked as if it hadn't been vacuumed in weeks. Hair... More

Was this review helpful? Yes
Bobbi G, Manager at TownePlace Suites Galveston Island Gulf Front, responded to this review

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the cleanliness of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to... More

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Additional Information about TownePlace Suites Galveston Island Gulf Front

Address: 9540 Seawall Blvd, Galveston, Galveston Island, TX 77554
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Galveston Island Gulf Front 2*
Number of rooms: 88
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