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La Quinta Inn & Suites Galveston Seawall West

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8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
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La Quinta Inn & Suites Galveston Seawall West
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La Quinta Inn & Suites Galveston Seawall West
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canton, Mississippi
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here with my family just for one night on our recent vacation. The hotel was nice. We enjoyed the breakfast. The location was good for us. It was just across the street from the beach but not as crowded it was closer to the center of town. We walked across the street to eat at Jimmy's on the... More 

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Fort Collins, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had booked 2 rooms for a family extended vacation. The rooms smelled so bad we couldn't breathe. Furnishings are old, old, old, worn down, and dirty. When we told management we could not brreathe in the rooms, there rsponses was, "Oh, not all rooms smell like that., We'll give you one that doesn't....." We cancelled our reservations, searched online... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We are currently staying inside this hotel. We booked 2 queens with a balcony view, was not given that, and when we called the front desk to have the reservation sorted out- we were told none of the rooms had an ocean view. Completely lied to! We are in one of the ONLY rooms that has no kind of balcony.... More 

Was this review helpful? Yes 1
Monica P, General Manager at La Quinta Inn & Suites Galveston Seawall West, responded to this review

Dear Christina F My sincere apologies for your recent visit. Your reservation was made by Expedia and it was confirmed for a room with two beds. Your reservation was not confirmed for a balcony view room on our end. I can understand your frustration. It was a pleasure speaking with you and I am glad that we were able to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Lousy attitude at the reception. Poorly cleaned but I think the sheets were clean. It smelled of mold and dirt in the room, and unfortunately there were no opening windows!!! The maid came 6.30 in the evening. If you can avoid this? CONGRATULATIONS

Was this review helpful? Yes 1
Monica P, General Manager at La Quinta Inn & Suites Galveston Seawall West, responded to this review

Thank you for your feedback. I am available to speak with you about the service your received. I need additional information about your stay. Can you please contact me at the hotel? I would love to address this concern as soon as possible. Thank you Monica Pena At Your Service More 

Houston, Texas, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As soon as we came in the young lady greeted us with a great smile. We booked 2 rooms. She was great. The rooms were excellent ! I have seen alot of poeple complain on here about there stay. But I loved our stay. We are across the street from the beach. Our boys loved the stay. Great customer service... More 

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Winnie, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The people here were great! The process of checking in and out, the reservations, everything was great. But the property itself just needs a little TLC. It IS just 100 feet from the Gulf of Mexico, so I understand that wear and tear and erosion happens. This just requires MORE time on maintenance and upkeep, more attention to detail. NOT... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Monica P, General Manager at La Quinta Inn & Suites Galveston Seawall West, responded to this review

Thank you for your feedback my apologies for your recent stay. We currently do have a new head housekeeping manager in training. I will address these concerns with the team so that this will not happen to future guest. I am available to discuss this further and offer you some compensation. I may be reached at 409-740-9100 ext 411. Monica... More 

Stuttgart, Germany
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here a couple years ago, so I decided to stay again. It was not worth the money I paid. Check out is 11 and check in is 4. I checked in at 6:30 p.m. but the room wasn't clean. The maids hadn't even started on the whole floor. All the doors were propped open so they could be... More 

Was this review helpful? Yes 1
Monica P, General Manager at La Quinta Inn & Suites Galveston Seawall West, responded to this review

Thank you for your feedback we are currently in the process of updating and renovating our hotel. My sincere apologies for your experience we will ensure our head housekeeping manager is aware of your experience. I am available to discuss your concerns please contact the hotel directly. Monica Pena At Your Service More 

New Braunfels, Texas
Level Contributor
193 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So if you are traveling with dogs and on a budget, then this is the spot for you! I was unaware of the dog possibility (must not have done my homework carefully) and upon arrival, dogs on leashes everywhere including a Great Dane across the hall - thought it was a horse, as I herded two young grandsons age 2... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

We stayed three nights. The room was okay. The biggest complaint I have is the WIFI didn't always work and when it did it was very slow. This was our first time traveling with our dogs and the hotel had small place to take our dogs out. They also furnished bags to pick up after them. That was a plus... More 

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Dallas, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

To be honest we picked the laquinta because of the price, so we weren't expecting much. Wow did we get so much less than we were expecting. First it took 40 minutes to check in. That was with us arriving at 0405 and being the third person in line. Check out time is 11 and check in time is at... More 

Was this review helpful? Yes 1
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