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Inn at the Waterpark

Hotel website
2525 Jones Drive, Galveston, Galveston Island, TX 77554 (Formerly Brentwood Inn and Suites)
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20% off room rate
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296 Reviews from our TripAdvisor Community

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Traveler rating
    62
    91
    74
    41
    28
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172
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Inn at the Waterpark
See the most recent reviews
Arlington, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

When we checked in Amanda DeGrasse was amazing, she was the front desk clerk. I booked the room online and I didn't know that I had to pay a deposit, but she explained everything too me and told me the places to eat and shop. I told her how this was my first vacation since I No long had to... More 

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Cypress, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

room smelt funny, beds were uncomfortable, thin walls, heard doors and steps all night, had to ram the door open, fire alarm kept chirping, we had to call Maintence twice. Would not pay anything over $100 for this room. All in all, it was clean, breakfast was mediocre and the staff was exeptionally nice. Jeryn works at the front desk,... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel because we were going on a cruise and they offered free parking for the week plus shuttle service. The room was very clean and much larger than expected. It also had a much larger fridge and sitting room than we expected. When we checked in on Friday evening and the front desk man gave us three... More 

Was this review helpful? Yes 5
Bertram, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was large and clean. The breakfast was not the best but free. The pool was clean and a good size. The only problem was only one key worked and that seemed to be the case with everyone I talked to at the inn.

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Wichita
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I took my wife, children and grand children on a 7 day cruise from Galveston. I looked for a hotel where there were activities close by and with transfers to and from the ship. I called and made reservations with the staff for all 17 of us. In addition to the transfers to and from the ship we were allowed... More 

Was this review helpful? Yes 2
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was a great value. Our room was very spacious and clean. Lots of room for roll away. Breakfast was so so, but found a great little coffee near by. Close to Waterpark and very convenient. Staff was friendly and helpful. Golf course was fun but needed updating.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 weeks ago

My family and I booked 3 nights here and it was the worst 3 nights at a hotel I can imagine. I wanted to get ice and the ice bucket was used by a previous guest as a popcorn bucket and never cleaned by housekeeping. There were bugs in the room, BUGS! There was a problem getting fresh towels and... More 

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Alvord, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel is very unkept. The security latch on our door was held in place by 1 screw. The room needed paint, new carpet, new mattresses, etc. Just generally not worth the money paid. We would have been better off to have stayed at the Motel 6. No wi-fi was offered, however, they wanted to charge my cc $50 for... More 

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Carrollton, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed Sunday night of the Memorial Day weekend, having just gotten off the cruise ship. This was our second visit at this hotel. The staff made the first visit so nice, that we wanted to return. And we are glad we did. The Inn made the check-in very easy, and our room was ready just after 12 noon. The... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed May 28, 2015

I Spent Easter Week-end there. My first trip alone to Galveston. The hotel room was large and clean. The bed very comfortable. I parked my car and was able to walk to the water park and Moody Gardens.

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