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Howard Johnson Express Galveston

2.0 of 5
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8216 Harborside Dr., Galveston, Galveston Island, TX 77554
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Howard Johnson Express Galveston
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Ranked #36 of 49 Hotels in Galveston
A recent review
3 of 5 stars reviewed 1 week ago
Jennifer O Louisville
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154 reviews from our community

Traveler rating
    11
    41
    47
    23
    32
See reviews for
70
37
3
7
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • All months
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    (44)
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San Antonio, Texas
2 reviews
2 of 5 stars Reviewed 2 weeks ago

When we arrived, we were told room was already paid. I told them, no my contract said the room would be held on my card and not charged until 4 pm on check in day. Card was charged the night before. I did not intend to use this card to pay, but was the only card available when I made... More 

Review collected in partnership with Howard Johnson

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Todd O, Front Office Manager at Howard Johnson Express Galveston, responded to this review

Dear Guest, We are sorry that your expectations were not met. We strive to improve our operation, especially when it comes to guest experience. Clearly, it seems, some things have been missed. These issues have been noted and addressed by our motel management team. Although the train is beyond our control, the other issues are under review and the very... More 

Brownsville, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel is scary to sleep in, the train passes all the time really loud, and breakfast was not even worth them advertising. The milk was hot and didn't look very pleasing. Hotel rooms seem clean but smelled funny. One thing that I was extremely upset about was that I had specifically put the DO NOT DISTURB sign while I... More 

Was this review helpful? Yes 1
Todd O, Front Office Manager at Howard Johnson Express Galveston, responded to this review

Dear Guest, We are sorry that your expectations were not met. We strive to improve our operation, especially when it comes to guest experience. Clearly, it seems, some things have been missed. These issues have been noted and addressed by our motel management team. Although the train is beyond our control, the other issues are under review and the very... More 

Boone, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2015

The room was so dirty I was scared to sleep there!! I stayed at a hotel in Arkansas the night before that was 65 dollars a night and was a million times cleaner and much more nice!!

Review collected in partnership with Howard Johnson

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Humble, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

I really did not know what to expect from this motel. It was very affordable, and available (Spring Break and St. Patrick's Day weekend). We were very pleased to find a very clean room and updated also. The front desk was very helpful and overall we had a very good experience. (If you are a light sleeper, bring ear plugs,... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
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