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Country Inn & Suites By Carlson, Galveston Beach

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2818 Avenue R 1/2, Galveston, Galveston Island, TX 77550
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Country Inn & Suites By Carlson, Galveston Beach
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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houston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

for the price I paid I could have gotten a better hotel experience. The room was old and there was a smell. The second floor was freezing. The gym was out of order and the breakfast was mediocre. Not to mention I was overcharged by $30. Would much rather have stayed at another hotel for the $175 I paid. I... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Victoria, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Don't go here unless you like uncomfortable beds and sofa sleeper and a dirty floor and stained furniture. Way overpriced! Paid almost $350 for a suite. Would've went somewhere else and disputed charges but no vacancies anywhere on the island.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible room and cleanliness Mold in the bathroom, furniture stained, rooms smelled like a wet dirty dog, dirty vent on ac looked like it had never been cleaned and was located next to bed, the pull out full size mattress sofa bed was horrible. You could not sleep on it. It was nothing but springs. We found dirty clothes on... More 

Was this review helpful? Yes
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future. Sincerely More 

1 review
3 of 5 stars Reviewed 2 weeks ago

This looks to be an older hotel. Seemed clean, but my daughter did say she saw a cock roach in the bathroom. Carpets could a good steam cleaning or better yet replaced. Water pressure wasn't great either. We had problems with the room cards not working properly, that was a pain. Pool was small, but the hot tub was great.... More 

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2 of 5 stars Reviewed 2 weeks ago

Pool small. Carpet had not been steam cleaned in quite some time. Refrigerator in First room contained old coffee from someone else.A/c in our room was cooling all the way after we had already switched rooms. Breakfast with no eggs and bacon😓. No liquid creamer and powered creamer was hardened. Staff was courteous and friendly.

Was this review helpful? Yes
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Hooterville, Tx
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I traveled to Galveston for our anniversary, and having stayed in other Carlson properties, chose the Country Inn & Suites at the seawall. We were very pleased with our stay. Aside from a slight delay in getting our room ready for check-in, the visit was awesome! As a Carlson Club member, we enjoyed a top floor room... More 

Was this review helpful? Yes
Rockwall, Texas
2 reviews
2 of 5 stars Reviewed 3 weeks ago

It seems like the Country Inn and Suites brand of hotel have been declining in quality over the last few years. We selected this hotel for two nights prior to our cruise. First of all...the area is the terrible. Run down dirty shack houses are located across the street and behind the property. When we turned on 29th street to... More 

Was this review helpful? Yes
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

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