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Red Roof Inn Galveston - Beachfront/Convention Center

5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
Hotel amenities
Red Roof Inn Galveston - Beachfront/Convention Center
Best prices for: 1 room 1 guest
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Ranked #33 of 49 Hotels in Galveston
A recent review
4 of 5 stars reviewed yesterday
Dustin F Philadelphia, Pennsylvania, United States
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118 reviews from our community

Traveler rating
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    14
    24
    25
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36
30
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I had the opportunity to spend a weekend at this property and could not have been happier. The staff was incredible and the rooms were clean and pleasant. I am already looking forward to my next stay.

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Red Roof hosted our annual event and the staff was very welcoming and totally accommodating for our every need. The rooms were clean and sufficient and the location along the seawall was perfect! With a Kroger grocery shopping center next door, anything you forgott to pack or if you just want to get drinks and snacks, you can't ask for... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This location is awesome. Right across from the beach . Keisha & Toby were great . They went above an beyond to help me . The Manager did more than any management at an hotel I've stayed in. I will definitely stay anytime I'm in Galveston!!! Thank You to the whole Red Roof Galveston staff..

Was this review helpful? Yes 2
Denver, Colorado
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Cleanliness is not the top priority here, we couldn't wait to check out. Upon arrival it took us a long time to get checked in. Then we took the elevator and it felt as if it got stuck. The room was horrendous! Musty-moldy smell, old everything, no couch or arm chair, the carpet had a worn path and was damp.... More 

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Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I would like to thank you for taking the time to write a review. I would also like to apologize for the condition of the room that we checked you into. I have shared your comments with our housekeeping and maintenance staff, and we have been working to correct the cleanliness issues. I thank you for your nice comments about... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This was by far the best vacation ever thanks to red roof in at Galveston tx very nice service loved the pool and the the people very much respect thanks so much for the best vacation ever had a blast

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Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for saying such wonderful things about the staff here at the Red Roof Inn Galveston. I have shared your comments with them, and they were happy they were able to make your vacation memorable. We are also happy you were able to enjoy the pool while you were here. We hope to see you again for your next... More 

Drayton Valley, Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked 1 night at this hotel through a travel agent and were very excited until we arrived in the front parking lot. The lobby was dirty and the front desk girl was rude to the guests in the lobby as well as on the phone. Our room was filthy! We had 2 queen beds for 3 people but only... More 

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Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I would like to first apologize for the condition of the room. We are working with our housekeeping and maintenance staff on improving the cleanliness of the rooms in the hotel. I would also like to let you know that we are doing some retraining with our front desk staff. I hope you will return on your next trip to... More 

College station, tx
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Of course when choosing to stay at an Inn one should not expect anything fancy or extraordinary, which I did not, but one thing that I do expect not matter the hotel/inn rating is good customer service. Upon checking into our room there was a funky smell, the floor was damp, and there was some sort of trash/lint/matter in both... More 

Was this review helpful? Yes
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you very much for your comments. I will be working with my staff to make sure they are treating every problem seriously. I apologize for that not being the case for your stay. I hope you will come and stay on your next trip to Galveston, and let us show you our improvements. More 

Baton Rouge, Louisiana
1 review
3 of 5 stars Reviewed 3 weeks ago

If you are staying here, don't expect anything fancy. This place is fine if all you need is somewhere to sleep. The staff here is amazing however - some of the nicest people I have met and very helpful

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you so much for your comments on the staff. I will be sharing your observations with the staff to help them keep up the good work. We hope to see you on your next trip to Galveston. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very nervous about this hotel after reading reviews online. The hotel is a bit rough around the edges. Nothing too bad. The pool was nice and warm. Location is excellent. Within a block is a grocery store, mcdonalds, pier, and restaurants. The beach is right across the street. The staff was excellent. They must have got the message... More 

Was this review helpful? Yes 3
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to send in your observations. I am very happy we were able to exceed your expectations. My staff and I look forward to seeing you the next time you travel to Galveston. More 

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