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All 49 Galveston hotels

Red Roof Inn Galveston - Beachfront/Convention Center

2.0 of 5 Hotel   |   5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
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Red Roof Inn Galveston - Beachfront/Convention Center
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40%
Ranked #36 of 49 hotels in Galveston
A recent review
4 of 5 stars reviewed 2 days ago
Doug E
  • Reviews (41)
  • Photos (33)
  • Amenities
  • Q&A
  • Room tips (14)
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41 people have reviewed this hotel

Traveler rating
    8
    10
    4
    9
    10
See reviews for
15
10
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Sugar Land, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

We were to stay as a group, booked 10 rooms and ended up having to cancel because our baseball tournament was rained out. 2 of us decided to stay and have some fun in Galveston, we checked into the room after canceling all of the other reservations for our team mates.. Let me tell you the room was absolutely disgusting,... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel was one if the BEST Red Roofs we've been in, especially for an exterior door hotel!!! But we choose an "Ocean View Room" and would have had to walk out in the balcony and look left to see a "glimmer" of the Gulf. They did move us to another room so the glimmer was disable from our room window.... More

Was this review helpful? Yes
Carrollton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The porter, Terry, who just started employment at the hotel was one of the key factors of our great stay at Red Roof Inn Galveston. Carts were a little hard to find but he found one and had us loaded up, showed us the way to our room, and had us moved into our room in record time. We are... More

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Wow! Thank you so much for recognizing one of our outstanding team members. Terry and the rest of the staff enjoy making people smile. I am glad to hear that he brought a smile to your family while you were here. I read your review to Terry. He was so thrilled. I also made him sing for the staff. We... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Definitely not one of the best budget motels on the Island. By looking at the pictures, you would expect a little more right? I always knew the outside looked much more impressive than the inside. When we got there, I noticed obvious blemishes inside of the room. Poor attempt of covering something on the wall using caulk. Similar thing with... More

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for your feedback on the hair in the bathroom. I will show all of the housekeeping staff your comments to improve our cleaning processes. Red Roof Inns acquired this property on January 1 and since then we have worked to go into every room and repair any issues we find. We appreciate the comments as we work to... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We have had good experience with other red roof in hotals but this is the worse 1 I been to. The phone didnt work and the plug in outlet didnt work, and tv volume was bad it would b load one minute then nothing next. they lied about having wifi but didnt and on other website says they hav a... More

Was this review helpful? Yes 2
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

My apologies for the items not working in your room. I would appreciate speaking with you further about the issues that you experienced. We are working diligently to address maintenance items during this busy summer on the island. Sincerely, Kathleen Trindade More

1 review
5 of 5 stars Reviewed 1 week ago

We came to Galveston for a night with our kids 7 and 4. My husband has never stayed at a Hotel so I was a little nervous about letting him down. We absolutely loved this hotel! EVERYBODY is so nice. At first they had gave me a smoking room, I of course couldn't stay because it smelt so bad and... More

Was this review helpful? Yes
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I am so happy that your husbands first experience in a hotel was a good one. It is appreciated that you took the time to write the review. I have shared this review with all of the staff. I hope you enjoyed the convenient location of the hotel in addition to the friendly staff. I hope to see you and... More

TEXAS
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

that's really the only positive thing to say about this "inn" I chose this place because it was close to the convention center, which is where we were going to be all day saturday, we didn't want to have to drive around not knowing where we were, so we like to stay close to our destinations...I wish now we had... More

Was this review helpful? Yes 3
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time for giving feedback. We are working to improve our service and room quality. I have posted this review for our maintenance and front desk staff to review and make sure it doesn't happen in the future. If you have any questions or concerns, please feel free to contact me directly. We do want every... More

Austin, Texas
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading the reviews about this hotel and having to stay in Galveston for a couple of days I decided to stay anyway due to the price being very reasonable. True one of the elevators was out but wasn't too much of an inconvenience to me. This hotel is in a great location it was within walking distance to several... More

Was this review helpful? Yes 5
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for the great review. We work hard to give every guest a great experience. I will share your review with the whole team to encourage them to continue with the great service. Sincerely, Kathleen Trindade More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The people at the front desk, maids and people cleaning the pool all were very nice and helpful. However the elevator at one end did not work so my friend had to hobble to the other end. The place could use some work. also the bathroom was not clean when we got there. We cleaned it our-self.

Was this review helpful? Yes 2
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you, Linda, for your kind words about the staff. I have posted your review for all of the team to see. I hope you will stay with us again in the future after we have made even more improvements to the rooms and the property. Sincerely, Kathleen Trindade General Manager More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Horrible hotel. the Lobby looks good but the rooms are terrible. Carpet was old, frayed, and dirty. Really the whole room was dirty and dingy. There was no shampoo the carpet was wet under the a/c and door. The remote did not work the back was off and only one battery to be found. Don't bother to call the front... More

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for the detailed feedback. We are working on many of the issues you listed, and will address the issues that we did not know about prior to your review. I do appreciate the time that you took to tell us about where we need to improve. I want you to know that we will continue to improve in... More

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Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western

33 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (5)
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Hotel & grounds (8)
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Pool/beach area (11)
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Dining (1)
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Other (1)

Amenities

Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#16 On the Beach Hotel in Galveston
Hotel Class
Official Description (provided by the hotel)
Perfect location right on the Seawall at 59th Street, at the beach on the Gulf of Mexico! Free internet, free breakfast, great big outdoor pool in the sun, tons of restaurants nearby, including Tortuga's and McDonald's next door. Free cruise parking. Beautiful garden, great rooms with microfridges, everything you need, why pay more? ... more   less 
Number of rooms
151

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