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All 49 Galveston hotels

Red Roof Inn Galveston - Beachfront/Convention Center

2.0 of 5 Hotel   |   5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
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Red Roof Inn Galveston - Beachfront/Convention Center
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Ranked #33 of 49 Hotels in Galveston
A recent review
4 of 5 stars reviewed 3 days ago
Chelsea J Forrest City, Arkansas
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94 reviews from our community

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    25
    13
    19
    18
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26
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4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Forrest City, Arkansas
1 review
4 of 5 stars Reviewed 3 days ago NEW

I accidentally booked a room at the Red Roof Inn on Priceline (yes accidentally, long story) After it was booked, I read some of the reviews and was VERY worried! We arrived late (around 11pm) I had called earlier and they said they would mark that down. They were very hospitable from the time we checked in to the time... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 2 years ago before the change of owner ship. When we stayed 2 years ago there was a giant dip in the bed but the room was overall comfortable. The breakfast lacked everything. This time around we booked last minute and let the booking agency know we would arrive around 2. Upon our arrival we... More 

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Lucas, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

We stayed here two years ago before heading our on a cruise and loved the place. The rooms were clean, breakfast good and the little extras like a cappuccino machine in the lobby made it a great place to stay. This year the rooms and public areas were dirty. Beds clean, surfaces clean but needed vacuumed especially around the edges.... More 

Was this review helpful? Yes
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for letting us know about your stay. We will definitely look closer at the edges of the rooms. I appreciate the time you took to let us know where improvement is needed. Red Roof Inn across the country provide great value for your money. I hope you will consider giving us another chance. Sincerely, Kathleen Trindade More 

Kennedale, Texas
1 review
1 of 5 stars Reviewed January 27, 2015

It was horrible!! First the smell was horrible! The room was dirty I could write my name on the furniture? First visit to the bathroom hair on floor and dirty and the door locked me in. Would not open. Some how my husband got it open.Couldn't close it after that. But my husband forgot and he was locked in had... More 

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for letting us know what we need to work on. The feedback will be taken to heart so we can improve the quality of the hotel. I apologize that we did not meet your expectations. Red Roof Inns provide nice rooms at a nice price and we are working diligently toward that goal. I hope that you will... More 

Stillwater, ok
Top Contributor
175 reviews 175 reviews
27 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed January 19, 2015

I seen the reviews about not having towels in the room, so when I booked on-line, I specifically asked for 2 sets as there were 2 people in the room. But what did I get. 1 wash cloth, 1 hand towel and 1 bath towel....I also booked a Handicapped room because my wife had foot surgery and had problems walking.... More 

Was this review helpful? Yes 3
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for your time in making the review. Improving a hotel is a dramatic undertaking, and the team and I are constantly working toward that goal. The review states that you requested an accessible room. We try to accommodate everyone's request, and I apologize that we did not accommodate yours. I hope that you will consider staying with us... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 19, 2015

This place was horrible! The staff did not dress professional. The aesthetics was very poor. It smelled horrible in the parking lot. The rooms stink. The beds had stains and the worse part of all was the restrooms were DIRTY!!! The maid should be fired the general manager should be fired. They need to be on hotel impossible because man... More 

Was this review helpful? Yes 4
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for the review. I am not sure about the parking lot comment. That seems a little strange. I will definitely be showing your comments to the staff. The staff and I are working to improve the quality. I apologize for your poor stay. I hope you will give Red Roof Inn a second chance in the future. Sincerely,... More 

Langdon, North Dakota
2 reviews
1 of 5 stars Reviewed January 18, 2015 via mobile

We checked in early they gave us a room...the smell was horrendous and old food in fridge. Hair on the bathroom floor and shower...dirty towels shoved in corner under sink area...garbage on the floor under the desk and in between the desk and tv...so we went down and they have us a different room next door. The smell wasn't as... More 

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

My apologies for the horrible stay prior to your cruise. This is not what you should expect from Red Roof Inn. I will speak to all team members involved and investigate how this could have happened. Thank you for taking the time to let us know. All of your comments will be used to improve the quality of the guest... More 

Rochester, Minnesota
1 review
4 of 5 stars Reviewed January 7, 2015

nice place to stay I thought-pool was awesome,room was quiet and the staff was nice. nice central location to a lot of different things.came down from Minnesota and had a really good time-will be staying there again for sure. the beach is right across the street-how awesome is that and it's just down from the fishing pier ! thanks for... More 

Was this review helpful? Yes
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to write such a nice review. Galveston Island is a great place to get away from the snow. Even when it is cold, the gulf is pretty to look at and the food is great. I look forward to seeing you in the future for a winter getaway. Sincerely, Kathleen Trindade More 

Arlington, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014

The grounds dirty the hotel outside halls dirty. Not maintained. Dog poop all over the grass everwhere. Room burned out light bulbs, not up to date. Not a great place will not stay again. Breakfast was a joke

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for the feedback you have given. We will definitely work to fix the issues that you listed after you checked out. I apologize for not meeting the quality that you should expect from Red Roof Inns. I hope you will choose to give us a second chance in the future. Happy New Year. Kathleen Trindade More 

Garden City, Missouri
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 20, 2014

This hotel is just average as the room is well kept but the location is average they say ocean view but the only views are from the parking lot. While we were there the elevator was broken along with every ice machine except the 3rd floor not a big deal as we were on the 2nd and right next to... More 

Was this review helpful? Yes 1
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for the review. We are directly across from the beach and within walking distance of several restaurants. The Pleasure Pier, Moody Gardens, the Strand, and Schlitterbahn are all a quick car ride away. Free parking all over the island is hard to find, but it does exist. I hope the next time that you are looking for a... More 

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Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western
Hotel Style:
#16 On the Beach Hotel in Galveston

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