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Holiday Inn Express Hotel & Suites Galveston West - Seawall

2.5 of 5 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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186 reviews from our community

Traveler rating
    52
    57
    31
    23
    23
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70
58
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Galveston West - Seawall
See the most recent reviews
Lufkin, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 11, 2014

A/C was inadequate to cool entire room. Uncomfortable conditions for person sleeping in bed that isn't close to A/C. Breakfast options were not as good at this location as in other Holiday Inn Express locations that I've stayed. Staff was friendly.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Lee M, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. We're sorry for the experience you had in your room due to the Air-Conditioner and also our breakfast selections was less than satisfactory. We take our guest comments very seriously and always strive... More 

Jacksonville, Arkansas
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 10, 2014

I reserved a king room for my elderly parents prior to their cruise, I based my choice of hotels on my past great experiences with Holiday Inn Express. I made the reservation online days in advance, and when I tried to confirm my reservation with the hotel, I was told it did not exist. After spending over 30 minutes on... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear TheCunninghams2012, Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience they had during their stay at our hotel. It is regrettable that we fell below your expectations. We have sent you a private message to obtain some additional details. Thank you for staying and we look forward... More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2014

Very nice and clean hotel worthy of regular patronage; the location of the hotel in front of the beach is great. Front desk staff were courteous and the utilities in the room were functioning. More importantly, I found it a very nice place to rest. You could sit in your balcony and watch the beach waves, people and cars. Overall... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed August 11, 2014

Everything was good there service was a little poor but besides that everything was good... the location was excellent. But the breakfast was really poor. The rooms were very clean . The balcony was not very clean.

Was this review helpful? Yes
San Antonio, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Excellent hotel. Most wont let five people stay in one room, this hotel did. Clean modern comfortable and quiet. We can see the ocean from our room. The five of us 3 adults, a teen and 12 year old enjoy the wifi, cable tv, gym and the breakfast is top notch. Biscuits, gravy, sausage, fruit, danishes, bagels, cereal, yogurt etc.... More 

Was this review helpful? Yes 1
Bedford
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 29, 2014

This hotel is very reasonable for its location right across from the water's edge. You can cross the four lanes of traffic and walk left or right and enjoy the walk and view of the water. Staff are extremely friendly. Room was very nice. Breakfast was yummy. All in all a great place to stay. No issues. Would stay again.

Was this review helpful? Yes 2
Wellington, Florida
Top Contributor
53 reviews 53 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 29, 2014

Generally we find little to no complaints when staying at a holiday inn. This one shows a bit too much wear and tear. The service as usual was up to HI's standards. Location was pretty far from dining and center of action. Guess it is fine for families with children. Just across the street frm the beach. Not for those... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Maryann M, Thank you for taking the time to write a review about your experience with us. Please accept my sincere apology for the issues you experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to... More 

Lake Charles, Louisiana
Top Contributor
143 reviews 143 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 24, 2014

We like this place! Pool is nice, small with 2 hot tubs, one doesn't work, but one was great! Pools in front of hotel facing beach! Clean place. Bathrooms nice, prob been remodeled. Every room has balcony, Wish mine faced the gulf but I did have a side view. Nice halls & no carpet!! Room has frig & microwave. Price... More 

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

Took my handicap mother and sister on a short vacation to Galveston. The staff went out of their way to ensure they were treated with extra care! I appreciate everything they did to make our stay comfortable and fun!

Was this review helpful? Yes 5
Edinburg, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed with 2 of our grandchildren July 29-1st. Kids loved the pool and we loved the hot tub after walking all over Moody Gardens! Avg decor and good variety for breakfast. Excellent location. Would stay again.

Was this review helpful? Yes
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Holiday Inn Express Galveston . We look forward to providing you with exceptional service in the future. Mehmet Cetinkaya General Manager More 

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Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
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Holiday Inn Express Hotel And Suites Galveston West - Seawall

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