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All 49 Galveston hotels

Holiday Inn Express Hotel & Suites Galveston West - Seawall

2.5 of 5 Hotel   |   8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
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Ranked #26 of 49 Hotels in Galveston
A recent review
4 of 5 stars reviewed 1 week ago
Shari C L Victoria
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184 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We came down for my husbands birthday and we were greeted very nicely by Mrs Mitchell the first day and she was really sweet and helpful as we had to extend our reservation at the last minute due to not knowing if we were going to be able to stay an otherday and she did this with no problem.Jasmine the... More

Was this review helpful? Yes
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time to write a review, and more importantly, for choosing the Holiday Inn Express Galveston for your vacation. We look forward to welcoming you back in the near future. Mehmet Cetinkaya General Manager More

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

I had no problems with the hotel itself. However, there is a tremendous problem with the noise level. There is construction going on nearby and they seem to work 24 hours. In fact, I am writing this at 3:30am because I cannot sleep. The noise is a constant banging sound and is very loud. So, if a good night sleep... More

Was this review helpful? Yes
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from Holiday Inn Express & Suites in Galveston. More

China Spring
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good location & friendly staff, but we didn't like our room. The room always felt stuffy, even with the air on 69. This was likely due to gaps around the door to the balcony. Also, the wood cabinet which houses the fridge and microwave was pretty torn up. Very unattractive. Carpet in room had quite a few stains as well.... More

Was this review helpful? Yes
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time write a review about our hotel. It is regrettable that you did not fully enjoy your recent stay with us because of the carpet condition and the balcony door. I have taken note of your comments including that of our rooms. We will certainly use these to consider improving on areas mentioned on your... More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I just stayed there overnight, room was a little shabby, this was business. In the morning, a single peanut attracted 100's of little ants to the sink and in-room coffee tray area, This is not acceptable and the staff did not seem to be that concerned to fix the problem.

Was this review helpful? Yes
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

First of all, thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. More

Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2014 via mobile

Great location, spacious rooms that appear clean, but walking into a steamy lobby with de-humidifiers should have been a sign. I checked in early Friday afternoon and waited for my husband to join me. Within 15 minutes of his arrival he was congested and having issues with his breathing. Friends who were also there staying on a higher floor level... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear TheCobb, Thank you for your recent feedback on your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore,... More

1 review
5 of 5 stars Reviewed October 5, 2014 via mobile

We stayed here while waiting to get on the cruise... It was amazing.. I enjoyed the room, the pool, and the scenery... We also were able to pay a reasonable fee to park our car here all week while we went on the cruise... We will certainly come back when we are in Galveston again..

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La Porte, Texas
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 26, 2014

This is a fairly new facility on the west end of the Seawall. The appearance remains good. The rooms are functional. The TV required a call to technical support. To say the "free" internet was spotty is an insult to Dalmatians around the world. We take a weekend in Galveston a couple of times a year and this hotel has... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear LaPorteWillie, Thank you for your review regarding your recent stay. It is good to know you like our modern hotel and rooms. We strive everyday to create special experiences to our guests and I am sorry we did not manage this on this day. Please allow me to apologize for the inconvenience you may have had with the room... More

Montgomery, Texas, United States
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed September 11, 2014

The hotel was clean, the view was wonderful - every room has a full front view of the gulf. Restaurants were close by as well as shopping. did not give it 5 stars because the internet never came on despite them re-setting the floor's router. Also the safe was broken. They have a decent restaurant as well. We had a... More

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Lufkin, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 11, 2014

A/C was inadequate to cool entire room. Uncomfortable conditions for person sleeping in bed that isn't close to A/C. Breakfast options were not as good at this location as in other Holiday Inn Express locations that I've stayed. Staff was friendly.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Lee M, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. We're sorry for the experience you had in your room due to the Air-Conditioner and also our breakfast selections was less than satisfactory. We take our guest comments very seriously and always strive... More

Jacksonville, Arkansas
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 10, 2014

I reserved a king room for my elderly parents prior to their cruise, I based my choice of hotels on my past great experiences with Holiday Inn Express. I made the reservation online days in advance, and when I tried to confirm my reservation with the hotel, I was told it did not exist. After spending over 30 minutes on... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear TheCunninghams2012, Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience they had during their stay at our hotel. It is regrettable that we fell below your expectations. We have sent you a private message to obtain some additional details. Thank you for staying and we look forward... More

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Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
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Holiday Inn Express Hotel And Suites Galveston West - Seawall

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