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All 49 Galveston hotels

Holiday Inn Express Hotel & Suites Galveston West - Seawall

2.5 of 5 Hotel   |   8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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Ranked #26 of 49 Hotels in Galveston
A recent review
5 of 5 stars reviewed 2 weeks ago
Nanadgray
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181 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I just stayed there overnight, room was a little shabby, this was business. In the morning, a single peanut attracted 100's of little ants to the sink and in-room coffee tray area, This is not acceptable and the staff did not seem to be that concerned to fix the problem.

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Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

First of all, thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. More

Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Great location, spacious rooms that appear clean, but walking into a steamy lobby with de-humidifiers should have been a sign. I checked in early Friday afternoon and waited for my husband to join me. Within 15 minutes of his arrival he was congested and having issues with his breathing. Friends who were also there staying on a higher floor level... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here while waiting to get on the cruise... It was amazing.. I enjoyed the room, the pool, and the scenery... We also were able to pay a reasonable fee to park our car here all week while we went on the cruise... We will certainly come back when we are in Galveston again..

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La Porte, Texas
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a fairly new facility on the west end of the Seawall. The appearance remains good. The rooms are functional. The TV required a call to technical support. To say the "free" internet was spotty is an insult to Dalmatians around the world. We take a weekend in Galveston a couple of times a year and this hotel has... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear LaPorteWillie, Thank you for your review regarding your recent stay. It is good to know you like our modern hotel and rooms. We strive everyday to create special experiences to our guests and I am sorry we did not manage this on this day. Please allow me to apologize for the inconvenience you may have had with the room... More

Montgomery, Texas, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 11, 2014

The hotel was clean, the view was wonderful - every room has a full front view of the gulf. Restaurants were close by as well as shopping. did not give it 5 stars because the internet never came on despite them re-setting the floor's router. Also the safe was broken. They have a decent restaurant as well. We had a... More

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Lufkin, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 11, 2014

A/C was inadequate to cool entire room. Uncomfortable conditions for person sleeping in bed that isn't close to A/C. Breakfast options were not as good at this location as in other Holiday Inn Express locations that I've stayed. Staff was friendly.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Lee M, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. We're sorry for the experience you had in your room due to the Air-Conditioner and also our breakfast selections was less than satisfactory. We take our guest comments very seriously and always strive... More

Jacksonville, Arkansas
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 10, 2014

I reserved a king room for my elderly parents prior to their cruise, I based my choice of hotels on my past great experiences with Holiday Inn Express. I made the reservation online days in advance, and when I tried to confirm my reservation with the hotel, I was told it did not exist. After spending over 30 minutes on... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear TheCunninghams2012, Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience they had during their stay at our hotel. It is regrettable that we fell below your expectations. We have sent you a private message to obtain some additional details. Thank you for staying and we look forward... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2014

Very nice and clean hotel worthy of regular patronage; the location of the hotel in front of the beach is great. Front desk staff were courteous and the utilities in the room were functioning. More importantly, I found it a very nice place to rest. You could sit in your balcony and watch the beach waves, people and cars. Overall... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed August 11, 2014

Everything was good there service was a little poor but besides that everything was good... the location was excellent. But the breakfast was really poor. The rooms were very clean . The balcony was not very clean.

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San Antonio, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Excellent hotel. Most wont let five people stay in one room, this hotel did. Clean modern comfortable and quiet. We can see the ocean from our room. The five of us 3 adults, a teen and 12 year old enjoy the wifi, cable tv, gym and the breakfast is top notch. Biscuits, gravy, sausage, fruit, danishes, bagels, cereal, yogurt etc.... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
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Holiday Inn Express Hotel And Suites Galveston West - Seawall

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