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Holiday Inn Express Hotel & Suites Galveston West - Seawall

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8628 Seawall Blvd, Galveston, Galveston Island, TX 77554
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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vernon, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband, adult daughter and 5 year old grandson stayed here for 4 nights while vacationing in Galveston. Prices do vary dramatically between weekend and weekday stays, but I am sure this is true for most, if not all, of the Galveston hotels. We thoroughly enjoyed our stay. The people were friendly and helpful. The rooms were clean and well... More 

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houston
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Room was okay, beds were not comfortable. Outside pool area was not clean at all, water was filthy. The breakfast area was small, workers serving food did not have hairnets on and looked miserable just having to re-fill breakfast items. WiFi was not working, they gave us an 800 number to call and report the problem - tried calling that... More 

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Houston, Texas
Level Contributor
93 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was fine and big with a microwave and fridge we didn't need. Everything in Galveston is rediculously overpriced on the weekend. Saturday $300 and Sunday night it was $91. When we were leaving, I grabbed a cranberry juice from the breakfast bar. It was watered down.

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Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me start with the positives. The beds were comfortable. The pool was great! Breakfast was good. Now the rest of the story; the desk staff was unfriendly and acted as if I was bothering them when I asked a question. The hallway and room next to ours had noisy carpet dryers going with the cords in hallway the entire... More 

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Denison, Texas
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited here on a quick trip (family reunion). The rooms were pleasant and comfortable. The A/C was not working in the dining room, but, the personnel were working to have that fixed. I don't recommend using credit or debit cards for the vending machines. Overall, not a bad place to visit.

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Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm telling you it had the best pillows around! Room was clean and comfortable and I slept like a baby! Great little hotel to stay at before leaving out on a cruise the next day. Breakfast was nice and the cinnamon rolls were so moist and yummy!

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Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for sharing your FIVE STAR experience. We are delighted you enjoyed our property! We certainly hope you will consider us for your next visit to Galveston. Mehmet Cetinkaya General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 22, 2015 via mobile

We booked a room early morning about 4 am this Saturday and did not check in util 7am. First off, when we called they told me their was nothing available only and then put me on hold twice to find me a room. They tried to offer me a double bed room which was more expensive so I declined then... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Patricia A, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide clean accommodations and excellent service. It seems that we were not able to execute an exemplary hotel stay experience due to the type of... More 

New York City, New York
Level Contributor
292 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed May 29, 2015

I stayed one night for an event. The hotel is on the beach road and you can walk along the seawall or go for a nice run if you like. There is a modest fitness room as well for your exercise if the outside heat and humidity are too much. Appearance wise everything was fine, reasonably new, pretty generic interior... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear flipper95, Thank you for taking the time to write a review regarding your recent stay. I sincerely apologize for any inconvenience you may have experience with our air conditioning system and with the noise levels. I am very confident that our hotel management will attend to these concerns you mentioned in order for us to provide you with a... More 

Georgetown, Texas, United States
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Built after Hurricane Ike. Very clean and nice. Very good breakfast buffet. Extra large pool and 2 hots. Right across from beach and fishing pier. Book early and cheaper than other hotels on island. Nice Walmart done street.

Was this review helpful? Yes 1
Kingwood
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2015

This hotel was wonderful. We usually stay at the Hilton or San Luis but this hotel is located a few miles west and is away from the hustle and bustle. Very quiet and nice decor. We were able to get a Gulf view room (305) and it was perfect. The traffic is lighter in this area. There is no beach,... More 

Was this review helpful? Yes 1
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