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Hilton Galveston Island Resort

3.5 of 5 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Hilton Galveston Island Resort
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Hilton Galveston Island Resort
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870 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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oklahoma, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The Hotel was not as expected for a Hilton but the entire staff was great good service the staff seemed happy to do their job and be of service. the hotel was conveniently located to the beach and attractions in the area. The beds were not very comfortable but I have had worse. I use Hilton a lot so this... More

Review collected in partnership with Hilton Hotels & Resorts

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Dallas, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel was undergoing a remodel while still operating. Immediately above me was LOUD concrete drilling on both Friday and Saturday - probably on Sunday too, but that's when I left. When I asked the Manager about the noise he said -"you know we are remodeling and it can't stop'. So much for customer service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

Abergavenny, United Kingdom
Top Contributor
130 reviews 130 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We'd pre-booked a king room with balcony & ocean view and noticed that the website said they were having rooms refurbished. When we arrived we were told no kings were available so accepted a room with two queens. The 'Ocean View' isn't a Ocean view as it's mainly a car park then the pool and then the ocean but side... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

toronto
Contributor
19 reviews 19 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hilton Galveston Great hotel. Kept watching the rates and started with the Double Points rate for $168. Then on the Hilton mobile app I changed it to the Bed and Breakfast rate for $177. But the week before, a rate called Galveston Getaway appeared for $127 which included free wifi and a $50 food and beverage credit. How could you... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

The Woodlands, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in town for a convention and decided to stay at this hotel as it is next to the Galveston Convention Center. We did not have high expectations but were pleasantly surprised when we arrived. The hotel was under renovations but what they have done so far is beautiful. We were fortunate to have a room that was already... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

fort worth, tx, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel--great staff--great service--they really bent over backwards to help us get a better floor so we had a better view of the Gulf. The girls in the resturant were very nice and provided great food and service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

Nottinghamshire
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Because we had made our reservation a few months in advance, we checked the hotel website to remind ourselves what to expect. That's when we found out about the renovations - a strap line at the top of the page. No e-mail from the hotel, which would have been a welcome consideration. We checked TA and saw reviews about the... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

Broomfield, Colorado, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I was really pleased with the Hilton. The staff were friendly and helpful. We arrived about an hour before check in and our room wasn't ready. They took our bags and our phone number and called us when it was ready. Gave us some time to walk along the seawall. The Hilton is in a wonderful location. We enjoyed the... More

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

Sugar Land, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights on a short honeymoon after our wedding, and it was one of the best Hilton hotels we have stayed in! We were even given champagne and chocolate covered strawberries for our honeymoon. We had an ocean view, newly renovated room that was lovely. The staff was amazing, especially Thomas (bartender), Jason (valet),... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Have a great day! Mike Pistone More

Bristol, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Just average, disappointing Hilton. Booked a room with balcony and gulf view (paid extra for these) but on arrival at room (Floor 2) couldn't see out the door on balcony due to a very tall palm tree growing immediately outside !! We requested another room and were immediately offered a different room (Floor 5) which did have a balcony and... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Pool area(7)
  • Parking lot(7)
  • Hot tub(4)
  • Balcony Room(3)
  • Ocean views(3)

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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