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Hilton Galveston Island Resort

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5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Island Escape
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1 room 1 guest
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Hilton Galveston Island Resort
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1,207 Reviews from our TripAdvisor Community

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Traveler rating
    470
    353
    208
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

Really enjoyed our stay here, My boyfriend, my son and I stayed here for two nights. everyone was very helpful from luggage, car, check in housekeeping, bar, etc. Yes you have a parking lot view but you also have a good outlook on the water. Sunset was very pretty. Great location we walked to eat for dinner. The bar food... More 

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Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Check-in was 4pm, but I was able to checking early as soon I arrived at the hotel. The staff was very, friendly. When I requested something I needed, in less than 5 minutes someone came to my room and delivered what I ordered. The room was very nice, spacious and comfortable; the king-size bed was very, very comfortable (actually so... More 

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Texas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location of the hotel is great, right along the seawall. The pool looked really nice although we didn't use it. The room was okay, not very big. It was in need of some attention to detail with respect to housekeeping and maintenance (leak from a/c above on balcony prevented use of balcony), stains in room and on bedding, broken... More 

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your feedback of your experience at our property. We always can learn from the reviews from our guests to improve our service and product. We make appoint to uphold the Hilton culture of " making each stay right". Have a wonderful day, Mike Pistone General Manager More 

USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed at the hotel for two nights as a mini get-away. Although check-in was 4pm, we arrived at 2pm and were able to check in. No lines and we immediately got our pool wristbands. The room was spacious and the kingsize bed was very comfortable. Coffee maker and frig were great to have because we brought... More 

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I apologize for the inconvenience about the phone malfunction . I appreciate the compliments about the pool and your experience with our food and beverages. The Hilton Galveston understands the importance of each of our guests and try to make their stays special! Thanks again, Mike Pistone General Manager More 

Euless, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a great time! The pool is very nice and Gina at the pool bar is great! Our room was nice though the view wasn't that great! (Parking lot view) we ate breakfast at the restaurant the food was good and Kelly was great even though she wasn't our waitress! She went above and beyond!! Thank you

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your positive comments. I will mention to Gina and Kelly on your feedback about their service standards. Please consider The Hilton Galveston for future stays to the area. Thanks, Mike Pistone General Manager More 

Rockwall, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is the first time we have stayed at this hotel and my wife and I thought it was awesome. Our room was fantastic with a view of the Gulf of Mexico that was second to none. The pool is nice with swim up bar, DJ playing music and families and couples having a great time. The buffet breakfast was... More 

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

The Hotel has been remodel and I appreciate you mentioning it. Our staff try real hard to make everyone feel welcome and their attitudes reflect that. Our location is always a big selling point! Have a wonderful day, Mike Pistone General Manager More 

Tampa, Florida
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel and they exceeded my expectations again. Every single staff member was polite and greeted us genuinely. They all seemed happy to be there and serve us. Our room was very clean and I really liked the new spa-like decor. We had a small refrigerator in the room, nice soap/toiletries, very comfortable bed/linens,... More 

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Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thanks for you continued patronage and the positive review on the Hilton Galveston. I'm glad to hear that you enjoyed your time at our pool bar and that your overall expectations again were met. For our Executive floor guests the Executive Lounge is a great place to relax and get complimentary snacks and beverages. One last comment since tequila sounds... More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here most times we have visited Galveston Island. The staff treats everyone like a VIP. The bar is a nice meeting place and the pool bar is a lot of fun with in pool stools under a palm thatch canopy. The restaurant is tasty and reasonable. It is located on the seawall and we enjoyed a relaxing... More 

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Appreciate the comments on our Food and Beverage outlets. Also because of our location it is very easy to walk to anywhere in the area including the Pleasure Pier or Bubba Gump for a relaxing cocktail. If your an experienced hiker this would be a lot of fun! I suggest a hat and sunglasses because this time of the year... More 

Houston, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Front Desk girl "Brittany" was very nice,and was so helpful and accommodating to my needs. My room was ready,clean and roomy. I was able to check in early and get my day started. the breakfast was awesome we ate the buffet breakfast but the best thing was that we were still able to order our omelets separate from the buffet.

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate the positive comments on our property. I will pass along your feedback to Brittany at the front desk. I hope we met all your expectations and will consider us for future stays. Have a wonderful day, Mike Pistone General Manager More 

Norman, Oklahoma
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I took a weekend trip down to Galveston Island and decided to stay at the Hilton Galveston Island Resort. We were immediately offput by the fact that check-in at this location is 4pm, while check-out is at 11am. So you have to come late and leave early, not sure why they need that much turn-around time. We... More 

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your comments during your stay at our property. The observations will be reviewed and any necessary steps we need to take in the areas mentioned we will correct to make the guest experience better. I appreciate the input and have a wonderful day. Mike Pistone More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Pool area(4)
  • Parking lot(3)
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