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Hilton Galveston Island Resort

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5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Spring Break Escape
Best prices for: 1 room 1 guest
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Hilton Galveston Island Resort
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Hilton Galveston Island Resort
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1,005 reviews from our community

Traveler rating
    359
    310
    178
    90
    68
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303
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iowa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I honeymooned at this hotel. We were very happy with our choice. The hotel had recently been updated, so it was very modern. The restaurant had an exceptional buffet. The staff was exceptionally nice and knowledgeable. We will definitely be staying here again.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just enjoyed a long weekend at the Hilton in Galveston. It was a great experience! The property was lovely - looked like it had been recently renovated. Everyone on staff was extremely friendly and helpful. From the front desk service, to room deliveries, to passing staff in the hallway...everyone was great. Especially our housekeeper - "Kelly G". She went... More 

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thanks for your favorable comments. I will certainly pass your feedback on to staff. Your input is most appreciated to insure we improve our service standards. I hope to see you again soon when visiting Galveston. Sincerely, Mike Pistone General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Seriously the kindest, happiest and most gracious staff of any hotel we have ever been to! We have been here about 12 hours and we have heard hello and good morning about 75 times. Super clean, beautiful views and fun swim area foe the kids. Love our stay so far!!!!

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Great to here to your feedback. As with all reviews we at the Hilton we share all responses with staff. It's always important to improve service so guest like yourself who take the time to give us valuable input means so much! Please have a wonderful day, Mike Pistone General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Pool area was nice, but the pool was barely heated...it was definitely not warm at all! It was only heated to the point of taking the chill off - and this time of year the sun isn't warm enough to swim in cool water all day...it may have been 'kid warm' but definitely not 'adult warm' - but the hot... More 

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank so much for taking the time to post a nice review of our property. I will share your comments with staff. This input will help motivate our associates to incentivized excellent service for future guests. Again I appreciate you as our guest and hope to see you back soon. Mike Pistone General Manager More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been coming here for Spring Break many years, and this year was great again! They have renovated the rooms, and the service is excellent as always... especially Kelly at the restaurant and Michael at the pool bar. We'll be back again next year!

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Fantastic. I appreciate the feedback and hope to see you again when you get a chance to visit Galveston. Have a great day and thank you again, Mike Pistone General Manager More 

Allen, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Peggy and Patty were outstanding in the Executive Lounge. Angela with Room Services was great as well. The rooms are refurbished and beautiful. The staff is even better. We lost some sandals and they found them for us. The pool was great, the food was great. We all want to come back this summer!

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind review on Trip Advisor. Your opinion is very valuable to our staff and future guests to the area. I hope to see you back very soon. Have a great day! Mike Pistone General Manager. More 

Rowlett, Texas, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a short 3 day mother daughter trip. We stay here every time. Hotel staff is super nice and always helpful. Rooms are clean and you get your money's worth. We walk right across the street to the beach and the Rain Forest Cafe is within a block if that. We had waffles and ice cream day in the lobby... More 

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Great to here to your feedback. As with all reviews we at the Hilton we share all responses with staff. It's always important to improve service so guest like yourself who take the time to give us valuable input means so much! Please have a wonderful day, Mike Pistone General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a wonderful time at this hotel. Very clean and family oriented, especially for those with younger children. Pool was heated so kids were not disappointed. Cleaning staff went the extra mile to make my kids smile when they came back to their room! Stuffed animals neatly arranged on the bed peeking at them... So cute. Had everything that... More 

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank so much for taking the time to post a nice review of our property. I will share your comments with staff. This input will help motivate our associates to incentivized excellent service for future guests. Again I appreciate you as our guest and hope to see you back soon. Mike Pistone General Manager More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pool and hot tub was great No Free WiFi in rooms , we had double beds in are room which we asked for but they were only full size bed and very uncomfortable. For a hilton besides the pool the rooms were nothing fancy.

Was this review helpful? Yes 2
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

We are sorry that you had a disappointing experience during your stay with us. We aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver our brand promise in the future. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Poor check - in exp with family and woman friend, waited over 3 hours and no courtesy as diamond . No waiting courtesy privileges given. The kids did not eat and was raining outside so could not get out. Hotel staff did not offer any snacks. I had to keep asking iof the room ready.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank so much for taking the time to post a nice review of our property. I will share your comments with staff. This input will help motivate our associates to incentivized excellent service for future guests. Again I appreciate you as our guest and hope to see you back soon. Mike Pistone General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(5)
  • Parking lot(3)
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