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All 49 Galveston hotels

Hilton Galveston Island Resort

3.5 of 5 Resort   |   5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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Ranked #18 of 49 Hotels in Galveston
A recent review
3 of 5 stars reviewed 5 days ago
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840 reviews from our community

Traveler rating
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    162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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English first
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights at the Hilton Galveston at the end of a 2 week tour that covered Houston, Austin, San Antonio and Corpus Christi and stays in Hiltons, a Doubletree and two Embassy Suites. The Hilton Galveston was the poorest hotel of the vacation and very disappointing - the rooms at both Embassy Suites were significantly nicer (quality and... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW

Have stayed many times at this hotel and have never experienced disgusting problems like this. The pool had so much algae floating around in it that I thought it was feces floating. Only one side of the pumps were working. The hot tub had a 6 inch layer of filth around the top of it. Construction on the floor above... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

Frisco, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hilton for a conference we were attending. There were 4 of us. When we arrived to check in, they only had one room reserved for the 4 of us. I had reserved 2. That wasn't going to work. It took a long time to rectify the situation. The girl at the desk told us there were... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

Houston, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Although the hotel was undergoing construction/renovations, I can overlook some of obvious things that come with that; however, the common areas that were not cleaned on a schedule were an issue. The floors of the back entrance (nearest the back elevators) continued to get dirtier and dirtier each day. Similarly, the back elevator floors were not attended to at all... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I would like to apologize for the inconveniences that you encountered at the Hilton Galveston Island Resort. It is through guest comments such as yours that we are able to improve our hotel and the level of guest service. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding... More

Allen, Texas
Top Contributor
71 reviews 71 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

As usual, the staff was friendly everywhere we went in the hotel and the breakfast buffet was excellent. However, the hotel neglected to tell us before we arrived that they were undergoing an extensive renovation. When we went to our first room on the 5th floor, instead of the surf we heard endless pounding from the 6th floor where they... More

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for taking the time to post a review on Trip Advisor. Staff and I will review your comments and work to improve our operation. i appreciate your candid remarks and have a wonderful day. Mike Pistone More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Not only was the service exceptional throughout the hotel, but it was extra exceptional in the dining room. My server was MATT. He was very attentive, asked how was I enjoying my trip to Galveston, kept checking with me for iced tea refills, how was my food, and did I need anything else. I will continue to stay at this... More

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Mike Pistone More

Round Rock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

exceptional service, very nice view. we liked the proximity to the beach, and the short walking distance to the shops, and differant resturants. We enjoyed the pool and hot tub and the friendlly response from the visitors.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank You, thank you, thank you. I appreciate the very nice review to Trip Advisor. I hope to see again when in the area. Have a great day! Mike Pistone More

Coleman, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will start with good news. Angie Watson was amazing, professional and helpful. She made me think some of the staff in the hotel are happy to have us here. Patti in the diamond lounge was informative and professional. She went out of her way to make us feel at home, even demonstrated the intricate coffee machine, kept the entire... More

Was this review helpful? Yes 1
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate your review of the Hilton Galveston and your stay. Your feedback is very valuable to the operation and making us a better place for our guests to stay. I Thank you for your business, Mike Pistone More

Mansfield, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every staff person we met provided friendly excellent service. Best I've ever experienced at a hotel. The front desk person obtained Advil at no charge for my partner's back pain. The breakfast server gave us a map and recommendations for touring. Great location overlooking the gulf. Good "energy."

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Mike Pistone More

Hillsboro, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a wonderful weekend stay at this hotel. The rooms were a little smaller than I expected. And they didn't have a microwave or mini fridge in the rooms. Other than that it was wonderful. Our favorite part was the pool. It's stunning. The location of the hotel is perfect as well. Right on the seawall, near all the... More

Was this review helpful? Yes
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for posting a positive review to Trip Advisor. Feeback from our guest make us a better operation. I look forward to seeing you again when in the area. Mike Pistone More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Parking lot(8)
  • Pool area(7)
  • Hot tub(4)
  • Balcony Room(3)
  • Ocean views(3)

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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