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Candlewood Suites Galveston

Certificate of Excellence
2.0 of 5
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808 61st Street, Galveston, Galveston Island, TX 77551
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Candlewood Suites Galveston
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Ranked #9 of 49 Hotels in Galveston
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
Rebecca C
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103 Reviews from our TripAdvisor Community

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    52
    27
    10
    4
    10
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34
27
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (103)
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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two days, they have no problem with other family members coming in and out that don't have a hotel room with them. Since the first day we had issues with the remote control, and we had them come three or four times to our room and check it out, next thing it worked and when 5... More 

Was this review helpful? Yes 1
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a one night stay over and we used our IHG member points to pay for the room. We were walking nicely by the manager we were recognized as IHG members and given a welcome bag + 300 points. Side note they will ask you which would you like to pay for the flight and the best thing to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear Bob and Barb H, Thank you very much for sharing your experience from your recent stay in our hotel. We are glad to know that you appreciated the overall setup of our suites. It has always been our goal to provide the best experience to all our guests and with your review, it just goes to show that we... More 

Cedar Park, Texas
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were taking advantage of IHG's Points Break promotion, so we had no idea what to expect as we had never stayed at a Candlewood property before. The manager was super accommodating. The kitchens were nicely equipped and excellent to feed the kids breakfast before heading out. The pool area was great and very well maintained. Great property and would... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We brought a group of ten teenagers to Galveston for Beach workout. Our stay at the Candlewood Suites was great. The staff was supposed friendly and always at our disposal! Rooms were clean and comfortable. We will definitely be back!

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Galveston, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff here is friendly and helpful. It has a kitchenette and with the target across the street it was easy to stock. Clean and reasonable. Easy access to the highway and direct route to the beach and other stores and restaurants.

Was this review helpful? Yes 1
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

This hotel is FANTASTIC! I loved this hotel and plan on coming back whenever I'm in Galveston. The management go above and beyond to make sure everything is perfect. Clean beds, no bugs, fresh coffee, great pool and hot tub. Everything in the room was up to date and working properly. They even have movies you can check out. Great... More 

Was this review helpful? Yes 1
Beaumont, Texas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 22, 2015

Upon arrival in the evening everything looked ok on the outside. Rooms are $129 a night which seems affordable for Galveston during peak season. We had an "upgraded room" which consisted of a room with a queen bed and a separate kitchen/living room. The sofa bed when pulled out had half the springs broken so the mattress fell through at... More 

Was this review helpful? Yes 2
Jessie H, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

We’d first like to thank you for your review of our hotel. Guest satisfaction is among our top priorities and we take all complaints very seriously. We’re sincerely sorry that your recent stay with us was not to your satisfaction. We understand your concern when it comes to the issue of the bugs in the hotel. First of all we’d... More 

Sunderland, United Kingdom
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed June 19, 2015

We stayed for 6 nights from 23 May 2015. The check in was smooth and the staff were helpful and friendly. We had a room on the 2nd floor (209 if I remember correctly!) which was clean, quiet and spacious. These are 3 of the most important issues I look for in a room. The air con wasn't too noisy.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

I have never stay in a Homewood suites and everything was really awesome at this place clean rooms and Ali the manager was nice and very helpful I will recommended this hotel for everyone looking for a nice clean place to stay . The pool are is small but really nice . This hotel is also pets friendly which it... More 

Was this review helpful? Yes 1
Liberty, Missouri
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

Earned three nights free with my holiday inn points. This was only the beginning of the perks. We also had two dogs which should have cost $150 in pet fees which the hotel manager waived. They also gave us a free roll away for one of our kids. We also borrowed a toaster oven and BBQ utensils for the complimentary... More 

Was this review helpful? Yes 2
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