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Candlewood Suites Galveston

2.0 of 5
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808 61st Street, Galveston, Galveston Island, TX 77551
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Candlewood Suites Galveston
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Ranked #6 of 49 Hotels in Galveston
A recent review
5 of 5 stars reviewed 3 weeks ago
racepair Hammond, Louisiana
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91 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hammond, Louisiana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My usual stay here is to await for a flight to my job site and journey management. This trip a little different as my wife was with me. I had told her what a nice place this was and how all the staff were so pleasent and helpful. As we came through the front door, she was ahead of me,... More 

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Fort Smith, Arkansas, United States
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel. Excellent staff!! My family and I had two rooms the rooms . When we walked in the were like wow! It is beautiful. Hardwood floor for the kitchen part. Full size frig. Dish washer stove with two burners. Large bathroom. We are only about five minutes from the beach... Super staff❤️❤️❤️

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1 review
5 of 5 stars Reviewed 5 weeks ago

I am currently staying at the Candlewood while working on a project for work. They have been extremely accommodating to myself, my boyfriend, and my chihuahua Kilo. The room we are staying in is well stocked and clean. I would definitely stay Candlewood again! :)

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Top Contributor
242 reviews 242 reviews
103 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed March 12, 2015

I stay at Candlewood's all over the country, this property ranks among the best. The staff is attentive and friendly. Very clean and up to date rooms. The Candlewood Cupboard is fully stocked with everything you will need. There is also Target within walking distance. If you decide to stay at this hotel, make sure you understand their housekeeping policy.... More 

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1 review
5 of 5 stars Reviewed March 2, 2015 via mobile

We stayed at the Candlewood Suites for a night and day for my husband to catch up on some computer work - wifi access worked very well. I caught up our travel laundry in the free machines! The suite had two rooms so plenty of room to stretch out. We had our Kitty and she enjoyed her stay too! Staff... More 

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Muskogee, Oklahoma
Top Contributor
79 reviews 79 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 25, 2015

Upon my arrival, the front door was locked and there were no employees on the property. Finally after calling the front desk numerous times, knocking on the front door and walking around the property for 45 minutes a van pulled up with the employee who was supposed to be at the front desk. Horrible customer service!

Was this review helpful? Yes 4
glscw, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

I'd like to start by thanking you for your review and apologizing for the inconvenience that you experienced while trying to check into the Candlewood Suites in Galveston. We would like to reassure you that this type of thing has never happened at our property before and steps have been taken to prevent this from happening again. As for the... More 

Mason, Ohio
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

A great one night comfortable stay during Mardi Gras. Out of way yet convenient. Could navigate without traffic issues. Most decent facilities typically require a two night stay. I would stay again if I return to Galveston. Quiet for a good night's sleep. Coffee available for mornings, full size refrigerator and oven. Friendly helpful staff. Easy parking and egress and... More 

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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Just want to say how nice our stay and how helpful the staff was. They advised us where to eat when we stated we wanted seafood and also directions and best way to get to the dock and parking to embark on our cruise. Outstanding staff.

Was this review helpful? Yes 1
Top Contributor
78 reviews 78 reviews
30 hotel reviews
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed December 30, 2014

We have been coming to Galveston for years and I wish we had found this hotel sooner! So clean and the freshest smelling room I think we have ever stayed in. Ali upgraded us to the suite which was so roomy and loved having the kitchenette, Thank you again! The bed was very comfortable, just wish the hotel had King... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

I would like to say that staying at this hotel has been an overall great experience . The front desk management and staff was very helpful with all of my everyday needs . This is truly a five star hotel in my eyes .

Was this review helpful? Yes 1
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