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Moody Gardens Hotel Spa & Convention Center

Certificate of Excellence
4.0 of 5
Hotel website
7 Hope Blvd., Galveston, Galveston Island, TX 77554
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Moody Gardens Hotel Spa & Convention Center
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Ranked #5 of 49 Hotels in Galveston
Certificate of Excellence
A recent review
4 of 5 stars Reviewed August 16, 2012
Nancy H Houston, Texas
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857 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Moody Gardens Hotel Spa & Convention Center
See the most recent reviews
Houston, Texas
Level Contributor
150 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 16, 2012

We just completed our third stay at Moody Gardens with our granddaughter. She loves all the activities with the Rainforest ,Aquarium, exhibits and movies. In December we stayed for the Festival of Lights and this trip for her 10th birthday included a day spent at Schlitterbahn Water Park. It is next to Moody Gardens and the hotel provides bus service... More 

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for your complimentary post. Moody Gardens just couldn't ask for a better compliment than your granddaughter requesting to return for her 10th birthday. We appreciate your feedback and look forward to seeing you all again real soon. Keep in mind we are going into the fall season and have lots in store for entertainment. More 

Dallas, Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 14, 2012

This is a big convention-type property, but it is great for families too. They have lots of things to do onsite. The water park was nice, but my kids (6, 7) were too small for most rides (but they were big enough for almost everything at Schlitterbahn across the street--odd!). But it was nice to have that included. The pool... More 

Was this review helpful? Yes
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for commenting on our property. We are a hotel/convention center/ and spa. But keep in mind what Moody Gardens is all about ~ children having fun ~ no matter what age!! Schlitterbahn is a great destination also. Thank you for taking the time to enjoy our amenities and we hope to see you back soon. More 

Nederland, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2012

While it is not the absolute greatest hotel we are aware of, the staff is by far the most customer oriented and helpful of most other hotels. The amenities are a great added bonus, the pools as well as Palm Beach were absolutely wonderful. The only fault I could find was the restaurant was quite pricey considering all the options... More 

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

We are very happy to see that you particularly enjoyed the service rendered by our team. We believe they are by far our most valuable asset. Thank you for sharing your experience. More 

Houston, Texas
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 9, 2012

We stayed for a long weekend and had a great time. The decor is a very dated, but it was clean and comfortable. We enjoyed the pool area, but does not have waitstaff for drinks or food. We were out there for several hours and no one ever approached us to offer us service. I'm not sure if there was... More 

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for your comments. I'm pleased that you enjoyed several of the amenities offered. Exciting changes are coming to Moody Gardens ~ kickoff of a major hotel renovation. We have full bedding upgrade with Sealy plush Euro-Top mattresses and fluffy pillows. And that is just the beginning. . . . . Thank you for letting us know about the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 8, 2012

Stayed 8/3/12 - 8/4/12. LOVED that Palm Beach Water Park was included in the room price. We loved the convenience of being able to walk across to all the attractions with our 4 and 1 year old. Attractions include the water park, pool, the aquarium (overpriced, small and lacking in our opinion) and rain forest to name a few. Room... More 

Was this review helpful? Yes
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

I am pleased you enjoyed many of the amenities available to guests while staying at Moody Gardens Hotel. Thank you for sharing your observation and the situation has been discussed with housekeeping and front desk management. We appreciate your business and hope to see you again in the near future. More 

Austin, Texas
Level Contributor
192 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed August 6, 2012 via mobile

Nice looking clean hotel. Front desk personnel poorly trained and managed. Pool is nice but bar and wait staff slow and lazy. Double that for bar staff in lobby. Management- bring in some customer service trainers and get your teams moving faster! The potential is there but wasted on mediocrity.

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for your feedback concerning your recent visit with us. I want to apologize for the lack of service you received. We pride ourselves on offering the finest in hospitality here in Galveston. Please know that I did follow up with all my managers and supervisors in those areas to make sure we are more professional and active going... More 

Red Oak, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 2, 2012

The rooms really need updating. The lobby is nice however the carpets and bathroom is VERY outdated. The pool is nice and the bar at the end of a plus. However the workers are not very nice. I think this hotel is over rated and there is no way I would spend as much money as I did to stay... More 

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

In the next few weeks we will begin our muli-million dollar renovation to our guest rooms as well as public space. I encourage you to check our facebook page in the upcoming months to see the pictures of the new redesigned rooms. In May we did upgrade and replace all our beds and linen based on guest feedback. We appreciate... More 

Columbus, Texas, United States
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 29, 2012 via mobile

If you love quality and don't mind paying for it this is your spot! You can walk to both the Moody Garden Pyramids and Schlitterbahn. The staff is friendly, helpful, and accommodating. The pool area is spectacular!

Was this review helpful? Yes 2
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for commenting on our friendly, helpful and accommodating staff. We will pass those annotations right along. We like to think of Moody Gardens as a vacation destination ~ and glad you thinks so too! More 

Houston, Texas
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 28, 2012

We booked a room with sea view, but as high floor was not available, so the view became parking view. Free access to palm beach, actually a small water park, it is great for kid under 10. The hotel is stand alone. You have to drive out to other places.

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Thank you for writing your comments. Palm Beach is a favorite of our hotel families. Could it be the lazy river. . . or . . .the ability to tan oneself on a white sandy beach adorned with palm trees? Moody Gardens Hotel is approximately a 10 minute drive from the beach, but that has its advantages if you want... More 

Porter, Texas, United States
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 26, 2012

We don't usually go to Galveston since we prefer Florida or Caribbean beaches but the economy being what it is we decided to try Moody Gardens. How glad am I that we did! The property has so much to offer that we will be going back soon since we are are about an hour north of the island. The aquarium... More 

Was this review helpful? Yes 1
PatrickRoomsManager, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

So nice to read Moody Gardens was a nice "Surprise" for your family. It is our goal to give the best service on the island and to meet the needs of our hotel guests. We will pass along your nice comments to our employees. Tell your daughter thank you and her donation is very much appreciated. I might suggest you... More 

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